From 8/24, most of my emails go directly in the trash instead of the 'Inbox '. I have some companies, like the Daily Herald, etc. that I want to receive.
I don't know if it was the result of an update to Thunderbird if this problem started when I created a filter for unsolicited junk e-mail that I had received. When I clicked "Run", each email "in box" went in the trash, instead of just the item that I had highlighted. I then highlighted all of the trash and he returned to the Inbox. None of the items I've retrieved from the trash and you want to receive were among the 685 items listed in my filter of junk e-mail messages. I have no idea how all of these got messages filtered as trash. I had hoped the problem has been resolved, but as the day wore on, I noticed that almost every email I received still went straight to the trash.
Examples of emails I love receiving: Daily Herald updates, Netflix, global market, Best Buy, etc. I don't have to demand for payments of invoices from the 8/24, but I have to assume automatic responses to planning a payment will also go to the trash. Even the Mozilla Support e-mail that was sent just when signing into my account went straight to the trash. There are several emails I want to keep to my file, so I don't want to close my account and start again. It seems personal friends messages are still in the 'box', but each business email goes directly to the trash if desired or not. The screening went to the extreme.
The help section does not resolve this issue, so I am at a loss on how to solve this problem. It doesn't seem to be a process to do the opposite of message filtering. In the dream world, I would need to highlight the messages I want to receive.
An overview of this issue would be most appreciated.
Problem solved. I used Google search for my problem and found some very good information on troubleshooting. The last filter, I created for spam, I clicked on 'does not contain' rather than 'contains' and therefore each email message unique since that time obviously did not contain these key words, as they were going into the trash, I received!
What a relief to retrieve new messages in the box in. Thanks Google and those who offered assistance to someone in the past.
Tags: Thunderbird
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