front usb ports are unable to detect the large capacity external hard drive (250 GB)

Hello
I have 250 GB external hard drive, whenever I connect to my front usb ports it detected, but pen drives, are to detect flash drives, one of my friends said that you need to update my bios & I here is the motherboard.

motherboard: Mercury 945gcm

It is possible that the USB 1.1 and not 2.0 ports that can explain the problem.  In addition, sometimes USB ports out enough power to run an external device that is not powered separatelly.  I don't know if updating the BIOS will help, but if there is an update available for your system (and it MUST be for your system - big bad can occur if you install the wrong BIOS so get with the computer manufacturer, and speak to a representative to confirm that they are appropriate for your system AND your version of Vista) then by all means install it and see if that solves the problem.  You can also get the updated drivers for the motherboard manufacturer, at the same time and see if that helps as well.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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