Windows 7 detects no not my external hard drive

Hard drive problems title: original external

I'm having a problem with an external hard drive (Toshiba Multimedia Center Gigastore) who worked with an old laptop on XP but that died a death now, I have connected the player to my last laptop with windows 7 and switching market gives used 'ping' say it has detected a USB connection on my laptop, but then nothing happens.

If I go to my 'computer' hard drive does not appear but if I go to "Devices and Printers" hard drive is there, but I can't open it, this hard drive is important to me because it has a collection of music on it extending over several years and is virtually irreplaceable.

Everything indicates that the device is working properly & I searched drivers etc without luck, can anyone help? Please...

Hi Arembrandtrole,

You also have a chance to see the next article?

http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

Similar Questions

  • USB on Samsung detects is not the external hard drive

    I have Samsung Series 9-two usb ports on right are does not detect my external hard drive - he was working, I don't know what happened, and now I can only connect it to the USB port on the left side... Please help

    I call the support Samsung, or review their forums, that what you describe suggests an internal hardware problem (connection), not a victory, one

  • HP Slate 21 cannot detect some of my external hard drives

    Hi all

    I just bought an all-in-one HP Slate 21 PC (Jellybean Android) and it worked very well. However, I have a problem because it does not detect one of my external hard drive when I plug it into the USB plug. My HD model is a Seagate 1 TB Backup more Portable Drive USB 3.0. So I want to ask if the 21 slate is selective in models HD that we could use?

    Second question, I notice that when I sometimes play some movies, that he would play, but with no sound. Is there some video formats that are not supported? We can install the drivers to fix this? Thank you and hoping for some help and clarification with the people here

    Your android slate will not recognize a hard drive that is formatted as NTFS. It will recognize the FAT32 and exFAT formats.

    An external hard drive must be powered externally. Do not expect the micro-USB port to power an external hard drive or an SSD.

  • Reference Dell E1505 laptop - not recognizing external hard drive

    I bought a Dell Inspiron E1505 year last with Windows Vista and just bought an external hard drive laptop ( http://www.toshibastorage.com/main.aspx?Path=StorageSolutions/ConsumerStorageProducts/NewUSBPortableExtHardDrive ) from Toshiba a few days ago.

    My Inspiron E1505 does not recognize the drive.  I went to the Device Manager and the Toshiba drive does not appear.  However, the Toshiba portable external hard drive is recognized by my new laptop Dell XPS with Windows Vista.  I called Toshiba tech support and they said there is a problem with the operating system does not recognize the hard drive.  Anyone know how to solve this problem so that my Inspiron E1505 will recognize the Toshiba portable external hard drive?  The drivers are built into the Toshiba external hard drive so tehre are no drivers to download.


  • Windows media player does not recognize my hard drive

    Windows media player

    Why Windows media player does not recognize my hard drive

    Hello

    1 are there any changes or updates made on the computer?

    2. do you get an error message? If Yes, what is the full and exact error message?

    I suggest to see the links and check if it helps:

    The problems of the CDs or DVDs

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-CDs-or-DVDs

  • Managing disks in Windows 7 does not recognize external hard drive

    It is a recent event. I backed up my computer only 45 days ago and it worked Ok. The same external drive has no problems with your Windows XP desktop.

    No other USB devices is facing this problem.

    Device Manager identifies the mass storage device (WD1140), as well as the USB controller.

    This utility cannot sort.
    It is not possible to change/assignment of a new letter to the reader as disk management does not identify her. I also tried to use the command-line (list disk)... the only disc that displayed is internal.

    I tried to change the USB port, without result.
    The operating system is Windows 7 Starter.

    Hello Cristian,

    I appreciate the efforts to solve the problem. We would like to know the following information form you for help to come.

    (1) what store did you run to fix the problem?

    (2) you have any software from third-party security installed on your computer?

    (3) what is the brand and model of your computer?

    You could address this issue due to a hardware conflict or if the external hard drive that you are trying to connect has virus. Prior to the resolution problems make sure that you have installed all Windows updates. Follow the steps below to solve the problem.

    Method 1: Run hardware and troubleshooting utility device.

     

    Connect the external hard drive to your computer, and then run the troubleshooter below.

    Open the hardware and devices troubleshooter.

    http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

    Method 2: Reinstall the USB controllers.

    You mentioned that another that this device, all other devices are detected, follow the steps to make sure that you have the latest USB drivers. This method addresses the steps where the USB driver currently loaded became unstable or corrupted.

    (a) click Start, type device in the area Manager Search , then click on the peripheral Manager.

    (b) expand Bus USB controllers. Right click on a device, and then click Uninstall. Repeat for each device.

    (c) when completed, restart your computer. Your USB controllers will automatically install.

    Method 3: Run Microsoft Safety Scanner.

    I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

    The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

    Important: the data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.

    Write to us at the State of the question. If you need additional assistance, we will be happy to help you.

  • Windows 7 backup and restore not recognizing external hard drives

    My laptop recognizes the drives external hard and other storage devices and I can read and manually copy files, etc for them. But the backup and restore told me that nothing is connected when I try to run it. Also, when I connect the external hard drive to a USB port, the menu that is displayed does not include the option of backup of the device just connect. Is there a setting I need to change in the backup and restore program? Or is there another solution that everyone is aware of it please?

    Hi Sally,

    Thanks for posting your query in Microsoft Community.

    I understand that the backup and restore does not recognize the external hard drive, but Windows doesn't. I'll be happy to help you with your query. Let me ask you;

    1. Is - this happy with all external hard drives or individual?
    2. What kind of backup are trying to create, auto or manual?
    3. You did it recently no specific changes in the computer?

    There may be several reasons why backup & restore does not recognize the external hard drive. Let's check out the steps below.

    Step 1: Connect the device to a USB (Universal Serial Bus) and a different test.

    Step 2: You can check if the services responsible for the backup of restoration & work or not.

    Volume Shadow Copy and backup of Windows service.

    To check the services, you can follow the procedure.

    (a) click Start.

    (b) in the Search tab, type Services.msc , and then press Efriendship.

    (c) now in the services window, locate Windows Backup service and Volume Shadow Copy services. Check if they are started.

    Note: Check the services separately, and then close the Services window.

    Step 3: Run the next Fixit and check if the disc is recognized.

    Click here to launch the Fixit.

    Step 4: You can try to temporarily disable the security software of the computer and check with the question. Later, re-enable the security software.

    See: , disable the anti-virus software

    Important: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attack.

    Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

  • Windows 7 does not recognize external hard drive after the reboot

    I just bought a WD external hard drive.  I plugged in the USB port and automatically loaded everthing.  I even registered the product.  Then I was told that there was an update to the external hard drive.  I went ahead and put to day and when my computer restarted to him alone is no longer recognizes WD external hard drive.  I had another hard drive that I used where Windows 7 does not recognize it either?  Is it some sort of security setting, I need to adjust on Windows 7 64 bit?  Please notify.

    Check if the hard drive is assigned to a drive letter in disk management.

    Click Start, right click on computer

    Click on management of

    Expand disk management

    Select your external hard drive if its posted here

    Make a right click paths and change drive letter

    Restart your computer, open the computer in the start menu and see if it shows then.

    Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

  • My laptop can not regcognize external hard drive

    I have VIZIO high my turn cannot regcognize FreeAgent Go 500 GB HDD external, I need a driver? How can I install? Cannot

    Hello

    1. what happens when you plug in the device to the computer? Do you get any error messages?

    2. it worked before?

    3. What is the model number for the laptop of Vizio?

    We will analyze and identify the cause of the problem. You can try to plug in the hard drive using another USB port.

    Method 1:

    Step 1:

    You can run the Fixit provided in the article and the Coachman.

    Reference:

    Hardware devices do not work or are not detected in Windows

    http://support.Microsoft.com/mats/hardware_device_problems

    Step 2:

    You can also run the troubleshooting on Seagate website:

    Troubleshooting of external hard drive for Windows XP / 2000

    http://knowledge.Seagate.com/articles/en_US/FAQ/213051en

    Method 2:

    I suggest you perform the steps mentioned by Seagate when the drive is not detected.

    Troubleshooting: Seagate Manager does not see my Seagate FreeAgent drive
    http://knowledge.Seagate.com/articles/en_US/FAQ/208575en

    If the problem persists, please contact Seagate support for more information:

    Getting started

    http://www.Seagate.com/support/external-hard-drives/portable-hard-drives/FreeAgent-go/

    Hope this information helps. Response with status so that we can help you.

  • Windows 8 cannot connect to the external hard drive after you have added the drive case.

    Original title: I have my hard drive from my previous PC attached to my new PC with windows 8. My old PC had XP. How to access the external hard drive?

    I had problems with my XP operating system and could not transfer all the files to my new PC. I spoke with Dell who I believe created the problem with software support. I was told to get out the hard drive, buy a hard drive enclosure and get my files from there. I can't find the hard drive.

    Hello

    Thank you for the update.

    Given that the problem occurs when the hard drive is connected to a different USB port or another computer, it is probably related to the connection of the hard disk.

    Method 1: check if the problem occurs in another computer after removing the hard disk enclosure.

    Method 2:

     

    Step 1: Check if the hard drive is detected in Windows Explorer.

    To do this, follow these steps:

    a. connect the hard disk of the computer.

    b. press the Windows key + E to open Windows Explorer.

    c. check if the hard drive is present here.

    Step 2: Check if the hard drive is detected in disk management.

    To do this, follow these steps:

    a. on the desktop, press the Windows key + X , and then select disk management.

    b. check if the hard drive is listed there.

    Contact the manufacturer of the hard drive and hard drive enclosure for assistance.

    http://www.Seagate.com/support/

    Please get back to us if you have any other questions about Windows operating systems. We are happy to help you.

  • Windows 7 and 8 image on external hard drive?

    Hello, I currently have a laptop running Windows 7. I also have pictures of the system on an external hard drive. My question is though, do a backup of the laptop image a family members running windows 8 will be a problem?

    I ask because I have seen recoveries to be very picky with the stuff, and I don't mean the image of Windows 8 for corrupt/crash one of my previous images of Windows 7.

    Hard disk external, I have three images of Windows 7 already, work around the fact that my recovery like replace the old image with the new by simply adding something the image of the old file name. It's the drive that I would like to ask the new image of Windows 8.

    Thank you in advance.

    I have Images of XP 2 machines and a Windows 7 machine. Did not an Image of my Windows 8 machine yet, but other work.

    The Images of XP was done with Pascale since XP has no builtin imaging application. One belongs to my daughter, the other to a friend. I just recently restored one of the XP images.

  • Is it possible to install Windows XP Home Edition on my external hard drive?

    I am currently using a computer with Windows 7 installed on the internal hard drive and want to install Windows XP on my external hard drive. However when I try to install Windows XP it says that my current version is newer than the one on the CD. I know that you can not install an old on top again, but what I want to do is install on my external not my intern.

    Any help is appreciated, thanks.

    Unless your external hard drive is an eSATA drive (which for all purposes useful, behaves as if it IS an internal hard drive), then the answer is no.

  • Dual-boot Windows XP is installed on the external hard drive

    My computer has Windows XP and Windows 7 installed. I added a hard drive with Windows XP is already installed on the computer.

    In order to access additional hard drive, I need to change the priority of the hard drive in the BIOS.

    Is it possible to add a boot option to the Boot Manager screen so that I can boot from the additional hard disk without modifying the BIOS settings?

    First of all, to the best of my knowledge you should not change anything in the bios to access the external drive.

    Second, if Xp has not been installed on the external hard drive while the drive is connected to the computer in question it will not be loaded. Simply, it does not work like that. Even if you install Windows on the outside when it is connected to your computer, I don't think it must configure the boot.ini file, giving you the ability to dual boot when the computer is turned on. You can boot from the external drive provided however your bios supports booting from a usb key. I think that to accomplish what you want, you will need to remove the hard drive of the external envelope and attach it to your computer using an eSATA cable. Then it will be recognized as a regular system disk.

  • Move the Windows Media Player files to another external hard drive

    The hard disk that contains the files from my Windows Media Player 10 is dying.  I need to move the data to a new hard drive that I bought, but have not yet connected to my PC.  Old and new external hard drives are plug-and-play.

    I have a lot of additional information to the library and want to be sure that I don't lose in the process.  However, I have not found anything in the documentation that tells me how to move my database from one hard disk to another.  Can anyone help?

    If music files are in MP3 or WMA format, so most of the information is also stored in the files themselves, so that these information will be retained when the files are moved. There are a few fields that are not stored in the files, such as play account, custom fields and possibly star ratings. In order to preserve these fields during the movement of the library, you can use the backup of the metadata tool.

    Tim Baets
    http://www.BM-productions.TK

  • front usb ports are unable to detect the large capacity external hard drive (250 GB)

    Hello
    I have 250 GB external hard drive, whenever I connect to my front usb ports it detected, but pen drives, are to detect flash drives, one of my friends said that you need to update my bios & I here is the motherboard.

    motherboard: Mercury 945gcm

    It is possible that the USB 1.1 and not 2.0 ports that can explain the problem.  In addition, sometimes USB ports out enough power to run an external device that is not powered separatelly.  I don't know if updating the BIOS will help, but if there is an update available for your system (and it MUST be for your system - big bad can occur if you install the wrong BIOS so get with the computer manufacturer, and speak to a representative to confirm that they are appropriate for your system AND your version of Vista) then by all means install it and see if that solves the problem.  You can also get the updated drivers for the motherboard manufacturer, at the same time and see if that helps as well.

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Maybe you are looking for