Function of libraries Illustrator cannot be initialized at the first start of the program

Hello

I just register you for creative cloud and when I opened the application, illustrator, libraries, dialog says "something went wrong initialization library creative cloud." I got a warning before that of needing to update my graphics card to enable the GPU performance which I was not able to do. Would it connected? I made the tutorial of librariies creative cloud, but he did not mention this issue.

Thank you very much in advance for your help.

Sincere greetings,

Sandy

Sandy in this case I would advise you to contact the customer service where the agent can remotely connect to your computer and help you solve the problem.

Tags: Adobe

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