Cannot save .png because the program error

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• After updating Photoshop Photoshop update 2014 CC - CC "cannot save preferences because the file is locked...". "Error

  Last update of the latest Version of Photoshop on brand new Photoshop CC 2014 CC. Everything worked fine before the update! After installing Photoshop CC 2014, when I try to change Photoshop CC preferences, I get the error ' after updating Photoshop CC to update Photoshop CC 2014 - "cannot record Preverences because the file is locked, you don't have the necessary access permissions or another program of dissemination of the file" when I want to close Photoshop for the changes in preferences in force... ". So what to do? What file doesn't have enough permissions? Where can I find the file? And why it has worked before and not now? An idea for a fix? Running on a new Mac Pro with the OS X Maverics 10.9.3 latetest

  I had the same problem on Mac OS. And I could not migrate the settings. Launch as resetting preferences suggest here, has not solved the problem. I had to go to the library main folder Preferences and reset the permissions for the file Photoshop CC 2014 paths Photoshop CC 2014 folder and Settings. I am disappointed that Adobe has shipped an upgrade with such a fundamental flaw. I think I should say something derogatory and disparaging about Adobe, quality control, on the way as a loyal customer, using Photoshop since version 2.5 and a Subscriber CC, expecting better. But I'll leave these comments for others.

• It cannot save preferences because the file is locked?

  Whenever I run the Photoshop application I have to charge third party extensions and redo the preferences settings.

  When I left, I get a warning icon.

  Could not save preferences because the file is locked, you don't have the necessary access permissions or another program is using the file. Use the "Get Info" command in the Finder to make sure that the file is unlocked and you are authorized to access the file.

  Any ideas?

  Thank you

  Resolved after 8 hours of trying.

  Hold down the "Command" 'option' and 'Shift' and open Photoshop. It will ask you if you want to delete the settings. Say Yes. You need to reset everything but it clears the problem instantly.

• cannot save as # because the file is not found

  Using photoshop elements 11 (updates are current) using window 10 operating system... after installation of the updates of Windows 10 (without a restore point saved... yes I'm a fool)... photoshop began to act up.  On all but the drive root (C :), when I put them in a file jpg for editing and then try to save it with a changed name using the command file save as...) I get the message noted.  It makes no sense since I am trying to rename the file by using the Save as command for a new unique name.  The Save command works fine as long as I don't have to rename the file.  The previously described problem does not happen if I do this using the main C: drive, but it occurs on all the other drives. E:, W:, Z; J: etc.  I can't restore so I went to reinstall photoshop like my only option unless someone has a solution.   Thank you

  Reinstalled Photoshop elements 11 with no changes or improvements to the problem.  I've found a workaround which is a pain in the Azz...

  Whenever I have photoshop edit a JPG image, I always hit "save under" and add an E in the back of the name of the image... it always worked well until recently (as explained above)... to get the message "can not save as # because the file is not found". ""   The workaround works is that a PAIN is to type "E.jpg" instead of just "E"...

• Could not build an excerpt because the program error - CS6/Mac

  I have a very simple picture of two layers and use the layer 'Bevel and Emboss' style and preview the changes starts works fine. A little more antics and refreshing preview stops and the OK button is just flashing. Click OK to exit the layer style window and try to save the file (so I can leave and come back) and I get this error: "Cannot build an overview because of a program error" and the file is not saved.

  I found a similar thread on a support forum that suggests to disable all visible layers and savings, who works for saving the file. But when I try to preview my diaper changes, it's back to the way it was: the first preview can show, then it stops completely.

  I use CS6 13.1 x 64 extended on a Mac 10.8.2 with 8 G of RAM and any other open applications.  Any ideas?  Thank you very much.

  same problem here, hide all layers allowed me to save, so I've located layer 'fluty' e, which had a mask linked, made to separate 'fixed' the issue and it remains even if you link the mask still once. certainly a bug... Thanks to you guys its saved loads me of re - work.

• Color picker error: "could not complete your request because the program error.

  IM using CC2015 on an iMac El Capitan. I get the error "Could not complete your request because of the error of the program" what colors for dropper or picking tool.

  Thanks for responding, I have the latest version on a new iMac. I am

  convinced that it is a software bug. I solved the problem by erasing all

  My predefined tools. Adobe needs to solve this problem, he has apparently been

  around since at least 2003.

  Wednesday, December 2, 2015, Akash Sharma [email protected]>

• Why Photoshop 7 "cannot save as because the disk is full"?

  Windows 8 / Photoshop 7. I spent more than $300 to solve this problem... repairs and upgrade 16 GB of RAM. Memory usage has changed to 84%. The C; / drive is 10% used, the D: / drive is 25% used. . I still get the warning message "cannot save (file) as because the disk is full.

  These older versions cannot process more than 512 GB hard drives. You need to partition your disks.

  Mylenium

• Could not complete your request because the program error when trying to set the text on a path

  I'm putting the text on a curve and when I click with the text tool on the way I get this error message "can not complete you request because of a program error."  Photoshop CC 2014 on Win 7 with 32 GB RAM machine.  Never had this problem before!

  Hi njquinn,

  'Could not initialize Photoshop because of a program error' is a generic error and means something unexpected.

  See the PSErrorLog.txt file in your folder of Photoshop CS5 preferences (C:\Users\> \AppData\Roaming\Adobe\Adobe Photoshop 2014\Adobe Photoshop CC 2014 Settings CC). Which could give us an idea what goes wrong. In case you are not able to understand it, please copy and paste here.

  Also, allows to optimize PS for optimal performance and then check out. http://helpx.adobe.com/photoshop/kb/optimize-performance-photoshop-cs4-cs5.html#main_Set_P erformance_preferences ; Photoshop CC and CC 2014 GPU FAQ

  See you soon!

  ~ David

• Cannot save game because the game get say not enough space, but I have 15 GB of space

  recently, when I was playing the devil may cry and resident evil, after I play I try to save the game but the game invites a massage to say save failed and the game must at least 200 KB to save the game, the problem is that I have 15 GB of space on my hard drive, how is, I can't save the game?

  Ok.

  When you go to save the game, you get the option to select the partition or volume on which save?

  Worth a try to save the game after you have uninstalled the antivirus program.  This way you can reject if the antivirus interferes. If you find my answer was what you're looking for, remember to click on the link "Propose as answer" below.

• Message from Photoshop: could not complete your request because the program error

  I have Photoshop 7.0 1 installed on the computer Windows 10

  I am trying to save a photo retouched in jpeg and get the message (see above)

  Yes, after resetting the preferences as above, that will reset ps 7 default settings.

  We can speculate probably only why a document gives the error without having the original to test, but reset preferences may or may not help, but very probably won't hurt Reset.

• whenever I try to access the updated Windows I get the message "updates cannot be performed because the program is not running. How to re - start the program?

  Can someone tell me what the message and how to remedy the situation?

  Thank you very much

  Hello

  1. don't you make changes to the computer until the problem occurred?

  I suggest you to follow the steps below and check if it helps.

  Method 1: Try to reset components to update Windows from the following link: http://support.microsoft.com/kb/971058

  Method 2:

  If the problem persists then try to set up your computer in a clean boot state, and check if the same issue occurs.

  By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
  http://support.Microsoft.com/kb/929135

   

  Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

  Hope this information is useful.

• cannot record due to the program error in Photoshop CS6

  having this problem and it seems that many are. How to fix? Ive tried everything everyone else is well done AND STILL NOT WORKING. iVE UNINSTALL AND REINSTALLED, ETC. STILL NOT WORKING! Help

  Hi mbord,.

  Suggest you start with the SHIFT key and click Yes to skip loading additional plugins and then, check if you are able to register successfully.

  If this does not help, let us know what operating system you are using: windows or mac?

  Kind regards

  Claes

• In Win 7 I get an error for various leave and- or "this action cannot be completed because the folder or the file is open in another program."

  I'm money than Win 7 Home Premium 64-bit SP1. The following information are linked to the steps to solve a persistent problem. Please read carefully and answer completely, since you asked users to report carefully on the long process of troubleshooting-advice you provided. I've been at it for six hours now in this round of troubleshooting.

  I tried to solve the continued permission errors and- or "this action cannot be completed because the folder or the file is open in another program."  This happens when attempts to cut-copy-paste------delete files (including the specific details listed below).  I searched on the Microsoft Support site to find answers to solve the problem, including the thread:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-files/in-Windows-7-getting-error-the-action-cant-be/449b2e05-8ED0-4A72-98bd-dde430d27e10?TM=1356626412321

  In accordance with this notice of sons, I emptied my Temp folder. The problem persisted. I downloaded the app 'Take Ownership' and also tried with periodic and sporadic success. It seemed to lengthen the time between recurrences of the problem - that it would allow me a half a dozen of all cutting------copy-paste and------or remove actions, until the error messages stop me to exercise that or any other action.  Then, I used the task Mgr end explorer.exe and reopen it to see if that makes a difference. For a while it worked, where I could make a few cut sporadically------copy-paste and------or delete actions. Today I'm at the point where I can preform one action, then I have to open task Mgr, end explorer.exe and then restart it to perform again a more cut-copy-paste or delete action. So, I have to return to the task Mgr and repeat the process above, for each new action I want to perform.

  I watched rained down in the above quoted thread, and followed Support Engineer Samhrutha G troubleshooting tips - method 4 - start the computer start-up in minimal mode and to use the diagnostic selective startup. In previous discussions, you have asked for advice as to what you were doing when the problem occurs, so I rated as below:

  I went into msconfig, unchecked "Load Startup items", went to the tab Serivce and allowed only half of them. He was 12 of 24 listed entries. During the tests, programs that are only open on my desk were two windows explore and Notepad to save the results. I got the following results:

  I moved the contents of a folder on my main C drive on my external drive of 3 TB. When I then tried to remove this folder on my external hard drive I got the message

  "You must be authorized to perform this action."

  You need authorization S-1-5-21-602162358-602609370-839522115-1004 to make changes to this file.

  After I clicked retry the record has been deleted. When I went to delete another folder in the same location on my external hard drive, he deleted the first time. He was then three other orders normally external hard disk.

  Then I tried to delete a file in a different location on the external hard drive and the message

  "You need give permission to delete this folder.

  When I clicked on continue what he deleted

  I cut and pasted a file from my external hard drive to my C drive. The record stuck on drive C. He pasted the folder on drive C, but the original folder remained on the external hard drive, even though it was a cut and paste. So when I went to delete the original folder that should have been cut, this message came:

  "You need permission to delete this folder.

  When I clicked on continue he grew up:

  ", You need permission to perform this action."

  You need authorization MYCOMPUTERNAME\MYCOMPUTERNAME to make changes to this file.

  When I clicked Try Again he deleted. But why he would leave the original behind if it was a cut and paste?

  After that, I tried to cut and paste a file to a location on the external external hard drive to another location on the hard drive, after I had seen the contents of that folder and went up a level to the folder parent to try the cut and paste. I received the following message:

  "Cannot perform this action because the folder or the file is open in another program

  Close the folder or file, and then try again.

  When I clicked Try Again it just repeat the error message, don't not allowing me to carry out the action and any other further reduction-copy paste and- or delete actions. I had not opened or closed all other folders, windows or applications, during the above test.

  Based on the Support Engineer Samhrutha G troubleshooting tips 4 method found on the following thread:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-files/in-Windows-7-getting-error-the-action-cant-be/449b2e05-8ED0-4A72-98bd-dde430d27e10?TM=1356626412321

  (same thread as cited previously) Then I went into msconfig > Services and reduced the number of items in the selective startup of a unit, as I started 11 - instead of 12 - 24 listed entries. Upon reboot, I decided to re - check msconfig. In msconfig > Services he showed 165 points. All had a check in the box next to them. These 165 points, 56 showed as "ongoing" the rest showed as stopped. It would be useful that I specifically what were these 56 entries?

  I continued with the troubleshooting test based on these settings initiated by Support Engineer Samhrutha G tips to reduce the selective startup (remember... it was 11 selected items)

  I started by I try to copy / paste a file from my external hard drive to my C drive. He has successfully completed. When I went back to the location of the original file on the hard disk external and clicked on undo move, the message came:

  "You need give the administrator permission to move this folder.

  When I clicked on continue as he moved the folder

  Then I tried to cut a file on the C drive and stick it in my external hard drive. He successfully completed the task. I then went back to the original location of the file on the C drive and tried to "Undo Move". I received the following message:

  "You need give the administrator permission to move this folder.

  By clicking on continue he grew up

  "You must be authorized to perform this action."

  By clicking on try again, just to repeat the error message and could not undo the move

  I tried to cut the entire contents of a folder on my C drive and stick it in a directory on my external hard drive. He was able to make the cut and paste but left a folder and two files back in the original location on my C drive. When I then went to cut the 3 elements he missed and move them to the location I had initially indicated on my external hard drive - for the first file he brought up in the dialogue that he was already stuck and I would like to merge, etc, that I clicked on none. the second file in the sequence that he grew up:

  "You must be authorized to perform this action."

  When I clicked on continue he grew up

  "You must be authorized to perform this action."

  You need permission from the administrator of the computer to make changes to this file.

  When I clicked on Try Again, he said.

  "Cannot find this article.

  It is no longer in C:\Projects\FolderName. Check the location of the item, and then try again.

  When I clicked Try Again he repeats just this same error message until I had to click Cancel to exit.

  The record was then only showed only two remaining elements. Because the first cut and paste involved 22 files and 3 folders, now I am unable to say which of them got ignored or lost. When I updated the location of the original files he showed that a single folder on the left and the content was empty. When I checked it now duplicated and pasted to the location of this folder on the external drive, he was there with the appropriate content. So he had left this file to the original location, but it was empty. Why this erratic behavior?

  When I went, then, remove this folder remaining from the original location, he deleted successfully. If you understand the above message, you notice that a file has disappeared.

  I now need to mention an incident b4 I started the process of solving problems today. I felt that you needed some context b4 I mention this. I had tried to cut a folder that contains 33 files and 6 records. The six files contained two subfolders whose combined total content contained 28 photos - a mixture of mp4, JPEG and mp3 - for a total of 61 files in the parent folder, I tried to cut and paste. I tried to paste the folder parent on my external hard drive. He started at the cut and paste normally 7.04 GB and towards the end, I got the message

  "Cannot perform this action because the folder or the file is open in another program

  Close the folder or file, and then try again.

  He was unable to finish when I clicked on Try Again, and I had to cancel out. However, he had removed all but one of the folders containing three files and it was not pasted into the new location. They were gone. I did a search on Win for some of the names of known files in this folder, and none appeared. Fortunately I had them on a second external drive. I plugged it to restore files, and of course that means more open task Mgr, ending explorer.exe and reopen in order to restore the files that explore had lost.

  After my results displayed above two rounds of by using a clean boot and selective startup, you can see that it is very difficult to actually diagnose the problem because it happens inconsistently. It is also very time consuming and very, very, very, very, very frustrating.

  I decided to try the method of disabling "just" thumb caching in the registry according to the advice of Robert P in the thread quotes. He said that I should go to Start > Run > gpedit.msc and "disable implementing caching thumbnails in hidden thumbs.db files" that was published of course in OK Win 7 > files, folders, and storage of the Microsoft Community forum. So I typed gpedit.msc in the search bar, and there was no instance of gpedit.msc, only setup.exe, I had to take was to gpedit.msc.  I installed it and after installation I typed again and he has not yet posted. So I rebooted. Restarted it showed up. When I went to run gpedit.msc, he brought to the top of the window with the error message group policy "MMC could not create the snap" when I looked up this article in the Microsoft Community, I found the link to the Win 7 forum, where the Star NIthyananda reported community
  "Gpedit.msc is not available in Windows 7 Home premium.  Discussion here:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/when-i-open-gpeditmsc-on-my-computer-which-is/b1576a0f-348a-49D8-be70-d83d0f36e8aa?tab=AllReplies#tabs

  He then mentioned

  "If you want to disable caching of thumbnails, you can access the registry editor and go to changing the location according to the value [note: its mine incorrect grammatical syntax and not]".

  HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\DisableThumbnailCache ".

  with no information on how actually access HKEY_CURRENT_USER

  I found the appropriate information on how to access the registry in Win 7 running regedit, with information on how to navigate to the appropriate location in the registry to disable the thumbnail cache

  HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\DisableThumbnailCache

  but there is no entry "DisableThumbnailCache.

  I researched and found that you can add it in

  http://www.SevenForums.com/tutorials/10794-thumbnail-cache-enable-disable.html

  I downloaded the Disable_Thumbnail_Cache.reg file. After running Disable_Thumbnail_Cache.reg to merge it into the registry, I then returned to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\

  and yet, there was no entry on DisableThumbnailCache

  The second method mentioned in

  http://www.SevenForums.com/tutorials/10794-thumbnail-cache-enable-disable.html

  has been to access via the Group Policy Editor

  I searched for the Group Policy Editor in Windows 7 search bar and it showed three entries

  A folder titled "for Windows 7 Group Policy Editor.

  a zip file named "add_gpedit_msc_by_jwils876_d3kh6vm.zip".

  Setup.exe

  The "Group policy for Windows 7 Editor" folder contained just the same two files listed below it

  So, I went ahead and ran the setup.exe and then restarted. After the reboot, I did a new search for the Group Policy Editor and he grew up just three results.

  I went back on the WindowsSeven Forum and found advice in the thread

  http://www.SevenForums.com/tutorials/3652-local-Group-Policy-Editor-open.html

  Title: how to open the local Group Policy Editor in Windows 7

  The tips were:

  To search for a group policy or the registry key, value, etc., see:

  Political research group

  The link above leads to:

  "The GPS is going to move to a new end area January!

  http://gpsearch.azurewebsites.NET
  You will be redirected in 15 seconds! »

  I waited about 3 minutes and it went nowhere, so I clicked on the http link and he grew up:

  GetCategoryDependencies() - 500ServerError

  This is where I could and I am now. And I can't "simply" disable caching of thumbnails. Can I return to my workspace and all simply continue with the editing work that I do, which is to cut, or -copy-paste and or delete files that I advance in my workflow. I can't do it without opening task and then Bishop ending and re-open explorer.exe for each order, I want to achieve.

  At this point now a few hours later including writing this message, I think that a new facility would be easier, more rapid and less headaches but that will solve the problem?

  Sense my frustration?  If this is not the case, let me make it clear. It's extremely frustrating. Why Windows doesn't have a fix for this is an error permanently?

  It was mentioned in the original thread that I cited that it would be better to start a new thread and continue to add my comment to the answers already posted 138. This problem has plagued me for months. Please notify

  As you have tried many fixes and changes to the registry, I suspect that your only option is a clean installation

  And having done so don't try not to cut/copy anything other than the data in the files in libraries in any other player. Copy of records of the victory Road will result in the registry locations becoming screwed.

  And if you really need locate the lbraries on another drive will redirect the location of other libraries that animate

• Error message "the upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing or the upgrade patch may update a different version of the program."

  Original title: cannot install WMP11, update rollup 2

  I'm still on WMP 10 for a reason, and I wanted to connect my PC with 360 videos. I downloaded the update, but he told me to go get the Update Rollup 2 or something, so I tried to install it and he told me that I needed to go get the .NET framework 1.1 and .NET framework 1.1 SP1. I went to download them and install them, but he tells me that "the upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing or the upgrade patch may update a different version of the program".

  I Googled, tried of all kinds, uninstalled SP3 and tried and nothing.

  Hi xelliotx,
   
  I suggest that you follow these steps.
   
  Step 1:
   
  First of all, download and install .net Framework Cleanup Tool to remove selected versions of the .NET Framework on your computer.
   
  Step 2:
   
  Manually install the versions of Microsoft .NET Framework below:
   
  Microsoft .NET Framework Version 1.1 redistributable package
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=262D25E3-F589-4842-8157-034D1E7CF3A3&displaylang=en
   
  Microsoft .NET Framework 1.1 Service Pack 1
  http://www.Microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38&displaylang=en
  Once this installation is complete, try to install the other required software and check.
   
  See also:
   
  Error message when you install an update for .NET Framework 1.1 or the .NET Framework 1.0: "the upgrade patch cannot be installed by the Windows Installer service.
  http://support.Microsoft.com/kb/940332
  
  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• Error: "the patch cannot be installed by the Setup program because the program is missing" during installation and Service Pack 2 for Corel Draw X 3.

  original title: corel draw X 3 need a file to upgrade to work and will not install Windows install. I am running XP

  Windows Installer won't install Corel Draw X 3 patch for Corel SP1 and SP2.  Corel X 3 was released at the end of the 1980s, well before updates from Microsofts SP.

  These files are patches for the X 3 program and have nothing to do with Microsoft SP 1, 2 and 3.

  The error that gives the installer of windows, is that the patch cannot be installed by the installer, because the program is missing (which is not the case) or the upgrade patch may update a different version of the program, (which he did... this fix is designed especially for the X 3 only and is in fact the upgrade for him.)

  It says to check that I have the program on my computer and I have the appropriate fix. (What I'm doing.)
  NOTE:
  Last week I had to remove Corel X 3 from my computer and re-install. After that, I couldn't get the patch installed, and it needs those 2 patches to work properly.

  I am running XP Pro with MS Service pack 3 on my computer.  I have Intel pentium 4, 2944 usable Mg 300Ghz installed memory 266,80 GB of free space on 2 hard drives.

  Another site said a faulty windows installer can cause "out of memory" errors and has spent in Corel Draw so I deleted and reinstalled as I've mentioned above. Any ideas on how to get this installed?  Hope you can help, I don't know where to turn to the next if not. Corel does not support this program because of his age. I can't afford to update at the moment so I have a problem here. Any help would be much appreciated. Thank you

  Been away in a few days. Just in case anyone else has this problem, I found the answer. It's one of those moments DUHHH.

  If you use the version of Corel Draw X 3 13.0.0.739, there already = sp1 and sp2 patches and pre-installed horfix.

  Should check that the first step, but I thank you

  David Vinod to try to help this sometimes fictitious.

  Best regards, Frank