Genuine Windows Vista Home 7
I get a message that my Vista Windows 7 is not genuine and I need to activate it. I had Windows Home Vista for about 6 years, I bought the computer. This message has suddenly started to appear today. It requires a product key that I don't know. How can I fix this without having to buy the product all over again that I can't really afford to do so.
To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the button continue, which will produce the report.
To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
-* in your own thread *, please
Please also state the Version and edition of Windows cited on your COA sticker (if you a) in the case of your machine (or inside the battery compartment), but does NOT quote the key on the sticker!
http://www.Microsoft.com/en-us/howtotell/hardware.aspx
Tags: Windows
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Just, I turned on my laptop and logged on to windows. My office is now black with writing down stating "Windows Vista build 6002, this copy of windows is not genuine". That's not true, I've had this laptop for 3 years and Windows Vista Home Premium installed. A popup come ask me to enter a product key, because the current one is not valid. How can I fix without reformatting my laptop? Diagnosis: Diagnostic (1.9.0027.0) report:-Windows Validation Data--> Validation status: Invalid Code of Validation of license: 50 of the online Cached Validation Code: n/a, hr = 0xc004f012 Windows product key: *-* - 27HYQ - XTKW2-WQD8Q Windows Product Key hash: U8YEZzymoD4DMyaMb32rPrNIS90 = Windows product ID: 89578-OEM-7332157-00061 Windows product ID Type: 2 Windows license Type: OEM SLP Windows OS version : 6.0.6002.2.00010300.2.0.003 ID: {A0E2EF63-1522-475B-9FF0-963FA081E614} (3) is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0 x 80070002 signed by: n/a, hr = 0 x 80070002 product name: Windows Vista (TM) Home Premium Architecture: 0x00000000 Build lab: 6002.vistasp2_gdr.111025 - 0338 TTS Error: Validation diagnostic: resolution state: n/a Vista WgaER data--> ThreatID (s): n/a, hr = 0 x 80070002 Version : n/a, hr = 0 x 80070002 Windows XP Notifications data--> cached result: n/a, hr = 0 x 80070002 file exists: No. Version: n/a, hr = 0 x 80070002 WgaTray.exe signed by: n/a, hr = 0 x 80070002 WgaLogon.dll signed by: n/a, hr = 0 x 80070002 OGA Notifications data--> cached result: Version 102: 2.0.48.0 OGAExec.exe signed by : Microsoft OGAAddin.dll signed by: given Microsoft OGA--> status of the Office: 109 N/A OGA Version: registered, 2.0.48.0 signed by: Microsoft Office Diagnostics: data browser B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3--> Proxy settings: n/a User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) default browser: C:\Program Files\Mozilla Firefox\firefox.exe download signed ActiveX controls: fast download unsigned ActiveX controls: disabled run ActiveX controls and plug-ins: allows you to initialize and script ActiveX controls not marked as safe: disabled allow scripting of Internet Explorer Webbrowser control: disabled Active scripting: allowed ActiveX controls recognized safe for scripting : allowed File Scan data--> data--> Office details:
{A0E2EF63-1522-475B-9FF0-963FA081E614} 1.9.0027.0 6.0.6002.2.00010300.2.0.003 x 32 *-*-*-*-WQD8Q 89578-OEM-7332157-00061 2 S-1-5-21-3416911695-796256846-1903382592 Hewlett-Packard SLIC-MPC Hewlett-Packard F.24 20090612000000.000000 + 0009A323507018400F8 0c 09 0409 AUS Eastern Standard Time(GMT+10:00) 0 3 HPQOEM SLIC-MPC 109 Your problem is that the PC is unable to properly read the table BIOS SLC, which should not be able to activate the key to OEM_SLP product in use here.
You must change the key to that on your COA sticker on the case of the machine, using the link to the product key of Cange the bottom of system properties - you will then need to activate by phone.
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I buy Windows Vista Home Premium and cannot access my Digital Locker service to re-download the files to reinstall. Help, please!
Hello
"How to replace Microsoft software or hardware, order service packs and replace product manuals.
http://support.Microsoft.com/kb/326246
You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.
Other manufacturers recovery DVDs are should not be used for this purpose.
And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs
Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:
"How to do a clean install and configure with a full Version of Vista '
http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html
And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.
And phone Activation may be necessary when you use the above installation method.
"How to activate Vista normally and by Activation of the phone '
http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html
See you soon.
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Can I get a restore CD from HP for my Windows Vista Home Edition?
My hard drive crashed. It is in a Compaq Presario SR2150NX PC running Windows Vista Home Edition,
that was pre-installed. I do not have the installation diskettes; but I do not have the sticker
always on the side of the computer that has the product key. The player does not even start.
It is quite dead. If I buy a new hard drive and install in the machine, will I be able
to get a disk of software to replace Microsoft or HP for Vista Home operation
No fees + port, of course, since it is a genuine copy of Vista system? I still have
have purchase receipts original for computer, indicating the serial number, etc..
Sorry, I'm not computer savvy and don't know how everything works. I would of course
Appreciate any help in recovering my Vista. The error I get on my screen that says: "Reboot and".
Select proper boot device or Insert Boot Media in selected boot device and press a key"Frank post replacing > you can order a disk recovery for $27 the value of ComputerSurgeons.com .
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If I have windows vista Home Premium 32 bit genuien instalation in my laptop after how I can to update or upgrade in Windows Vista Home Premium 64-bit
If I install windows vista Home premium genuine in my laptop after how I can to update or update 64-bit of Windows Vista Home premium 32 bit
If I install windows vista Home premium genuine in my laptop after how I can to update or update 64-bit of Windows Vista Home premium 32 bit
Hello
You are unable to update or upgrade Vista 32 bit to 64 bit of Vista.
32-bit to 64-bit, or 64 bit to 32 bit is done by a new installation using a full version of the operating system.
32-bit and 64-bit are different operating systems.
See you soon.
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Genuine Windows clean install
Hello
I had a problem with my laptop Acer Extensa 5230th. It was not started and so I took for Matech computers. They diagnosed as having a mechanical drive problem. So they replaced the drive and installed a more recent version of windows vista on. Note: I haven't bought a new copy of vista family premium, he said he was going to reinstall vista. It had windows Vista Home Basic, it has installed vista Home premium and said that he had validated by call from windows, but I'm suspicious because I don't think you can use a base of windows key to validate Home premium! It means that he has put on an illegal version on windows or used the genuine key that came with the laptop.In addition, on computers of brands, if this happens again, how is a technician for legally to reinstall the original windows that it came with the new hard drive? How to install windows vista basic on the new hard drive by using the original key to make it genuine? What windows installation disc would you require? or is it easier to just buy a new copy of windows? I heard that many technicians, prefer to install illegal versions of cracking of windows instead of the customer to buy the new installation of windows.Kind regardsLewisHere are some utilities which displays product key Vista Matech used to activate Windows:
Belarc Advisor: http://www.belarc.com/free_download.html
(He did a good job of providing a wealth of information.
However may not detect a key to office, then try one of the other two below)Also: http://www.magicaljellybean.com/keyfinder.shtml
and: http://www.nirsoft.net/utils/product_cd_key_viewer.htmlPlease do not post your key on this forum, rather checking to see if it matches the key on your laptop, I(Correction: "if it isn't') it will fall sooner or later"Non-genuine"that your key was for another version of Vista so what was installed.
J W Stuart: http://www.pagestart.com
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I use windows vista home genune but system says it's not genune
I use windows vista home, but system says its not authentic.
Microsoft Genuine Advantage Diagnostic tool:
http://www.Microsoft.com/genuine/selfhelp/ServiceRequest.aspx
Download the tool: http://go.microsoft.com/fwlink/?linkid=56062
Post your results here: http://social.microsoft.com/Forums/en-US/genuinewindows7/threadsStuck key (error 0xC004C4A2):
http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/a2444f34-0AFF-4f29-a8ac-67e28b0c0285
"To check your PID press the key to victory and break at the same time, or system properties open via the Control Panel, scroll to the activation and look at It PID section will look something like this 54321-1234567-12345-067The part that you are interested in:
Section three-digit on the product ID number, if it matches or is one or two digits
the examples below, you probably have a MSDN or TechNet product key. "These keys must not be sold for retail use.
065, 066, 067 068 for Ultimate,
sector 220 for Pro
230, 231, 232 area of award.
There are probably others, but they should be close to those that are displayed"
(Download the Microsoft Genuine Advantage Diagnostic Tool listed above).
Also: http://social.microsoft.com/Forums/en-US/genuinewindows7/threadsNote: Although sold illegally MSDN/TechNet product keys allow for the activation of several (usually 5 or 10).
If these keys can be sold several times before activation may fail.= On MSDN or TechNet Product Keys - credit Andre Da Costa =.
"About MSDN or TechNet product key
They are genuine Microsoft product keys, they are in fact retail licenses, but it is expected for a product specific Microsoft Software Developer Network (MSDN) and TechNet channel for professionals who pay a subscription. The main objective is for evaluation purposes. The big thing to their subject, unlike Microsoft, MSDN or TechNet keys evaluation software expires. Because the agreement by virtue of which the subscription is provided is a single license, none of the software should be distributed outside of it. Although its $50,000 worth of licenses, it is for one person only for use and no one else. Unfortunately, no matter the conditions of license, people still abuse of the program, two key product gift or sell on auction sites. Microsoft it issues licences in good faith that customer will not do it, but I guess human nature win on.In your case, what has probably happened is, you bought a license MSDN key, which carries up to 10 activations unlike packed full of retail licenses which carry 1 activation. The person who sold it to you probably sold to 10 other people. Somewhere along the way, one of these people could have installed on a second system activated, because it went past 10 activation threshold, Microsoft has detected that he was abused and blocked the key for later use. »
= Actions you can take .
Chasing pirates: inside Microsoft's war room:
The New York Times: http://www.nytimes.com/2010/11/07/technology/07piracy.html?_r=1&hp
"AS the Sun rose over the mountains circling Los Reyes, a city in the Mexican State of Michoacan, one morning in March 2009, a caravan more of 300 heavily armed enforcement of law set out on a raid."R U Legit: file a complaint:
complaints from consumers at 1-800-RU-LEGIT (785-3448)Reports of software piracy
http://www.Microsoft.com/piracy/reporting/default.aspxContact Microsoft: http://support.microsoft.com/contactus#tab0
J W Stuart: http://www.pagestart.com
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Error: 0XC004F050 Windows Vista Home Basic product key is not valid for activation
I bought this dell laptop 2 years. my laptop is to sometimes have blue error screen, but when I restart it, allows it to function normally. recently, when I turn on my laptop, my screen goes black and a box come up saying that the Windows Vista Home Basic product key you typed is invalid for activation.
Then he gives me 3 options
1. access your computer with reduced functionality
2. enter a different product key
3. contact Microsoft to help solve this problemI was trying to enter the product key as indicated on the sticker attached to the bottom of my laptop but still invalid product key. Code: 0XC004F050
I had
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation status: invalid license
Validation code: 50
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - 4WD8X - M9WM7-CH4CG
The Windows Product Key hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY =
Windows product ID: 89572-OEM-7332166-00096
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6001.2.00010300.1.0.002
ID: {B353C367-9E97-407C-A335-269CB0707324} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.100608 - 0458
TTS error:
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: 6.0.6002.16398
Windows XP Notifications data-->
Cached result: n/a, hr = 0x80004005
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Caching the result: 103
Version: 2.0.48.0
OGAExec.exe signed by: Microsoft
OGAAddin.dll signed by: Microsoft
OGA data-->
Office status: 103 blocked VLK
Microsoft Office Enterprise 2007 - 103 blocked VLK
OGA Version: Registered, 2.0.48.0
Signed by: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Users\Tien Siew\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
Other data-->
Office details:
{B353C367-9E97-407C-A335-269CB0707324} 1.9.0027.0 6.0.6001.2.00010300.1.0.002 x 32 *-*-*-*-CH4CG 89572-OEM-7332166-00096 2 S-1-5-21-2878899211-3288161655-3842348923 Dell Inc.. Inspiron 1420 Dell Inc.. A07 20080203000000.000000 + 00034303507018400EA 0409 0409 peninsula malaise Standard Time(GMT+08:00) 0 3 DELL M08 103 103 Microsoft Office Enterprise 2007 12 fFic3JgCreGGRxyF8uMWB4R4Jcg = 89388-707-1528066-65881 14 ACD7202654E586 Content Spsys.log: 0 x 80070002
License data-->
C:\Windows\system32\slmgr.vbs(1635, 9) (null): 0xC004E017
Windows Activation Technologies-->
N/A
--> HWID data
Current HWID of Hash: PAAAAAEABwABAAEAAQABAAAAAwABAAEAnJ80kiKfGtPqTSSWoFyuf/yQRoPeS1K88vTm9 + 9aSGmsViqF
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value ValueOEMTableID
REFERENCE DELL M08 APIC
FACP DELL M08
HPET DELL M08
STARTING DELL M08
Original title: my windows vista Home Basic product key is not valid for activation
MCFG DELL M08
M08 DELL SLIC
SSDT PmRefCpuPm
How can I solve the problem? Thank you.
Run the Diagnostics of Genuine tool at this link http://go.microsoft.com/fwlink/?linkid=52012.
Hi steph_ts,
In addition to the suggestion of Andre.Ziegler, following links and check
1. you remember to make changes to the computer before this problem?
You can consult the following KB articles and try the suggested methods for error: 0XC004F050
How to troubleshoot the error codes Activation Volume Windows 7, Windows Server 2008 and on Windows Vista computers
http://support.Microsoft.com/kb/938450
Error message when you try to activate a copy of Windows using the Windows Activation Wizard: "the Software Licensing Service reported that the product key is not valid: 0xC004F050.
http://support.Microsoft.com/kb/950756
Also see the following link for more information about reduced functionality mode:
Error message when you start Windows Vista: "your activation period has expired".
http://support.Microsoft.com/kb/925616/
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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Validation in Windows Vista Home Premium at the start: errors and complications.
I was directed to this forum as a last chance for my situation. I'll copy what I wrote before:
First of all: I can't run Microsoft Genuine Advantage Diagnostic Tool.
With that of the road, I'll try to explain my situation. Earlier today, I ran in the hope to get rid of some unnecessary files in disk cleanup. Well, he eventually delete most everything out of my C: drive. So I ran a restoration of the system to an earlier time. After the restoration, I tried to connect but received a box saying that my Windows Vista Home Premium product key is not valid. They gave me three options:
Reduced functionality mode (does not work; see below)
Enter the product key
Contact HP - do you have this: they wanted $ 100.
Now before to get started by offering suggestions, you need to get more information.
I can't use the reduced functionality mode. When I click on it, an error with file not found window appears. The only way I can access my desktop is by going into safe mode, and I can't go in safe mode with network. So based on this little bump in the road, I was not able to use the tips I found online, because none of those working in safe mode.
Now there is more. Frustrated, I tried to follow guides anyway. So I followed the following steps:
Step #3 game
(1) open Internet browser
(2) Type%windir%\system32into the browser address bar.
(3) find the CMD.exe file
(4) make a right click on CMD.exe and selectrun as administrator
(5) type: net stop slsvc (it may ask you if you are sure, click Yes)
(6) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
(7) type: Rename tokens.dat tokens.bar
(8) type: cd %windir%\system32
(9) Typenet start slsvc
(10) type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
(11) restart twice
Not only that not solve my problem (since I was in safe mode I was refused permission), but it has created a new problem. Now when I start my computer normally, IM is more given three options (reduced functionality mode, enter a product key, contact HP).
Instead, when I log on, an error pops up saying: "Insert the Windows CD or installation DVD into your computer to begin the process of resettlement." Now, my computer was shipped with windows and everything installed by the factory with the sticker on the side of the tower. I have no Dvd or Cd.
I've had this computer for almost 3 years and I can not lose what I have on my computer. I have a genuine copy of Windows. I have no idea what I'm supposed to do now.
I used these links:
http://social.Microsoft.com/forums/en-us/genuinevista/thread/3561f32a-d581-4DBD-b90e-fd680f970258/
http://social.Microsoft.com/forums/en-us/genuinevista/thread/c9340e5d-7efb-4edd-B256-defa6b997062/
http://social.Microsoft.com/forums/en-us/genuinevista/thread/ae720c35-3C91-4f07-85AD-82d99297cb11
and many others that I can't find my way.
I am posting this from my laptop not my computer with the problem.
Here is the link to the original thread:
http://social.Microsoft.com/forums/en-us/genuinevista/thread/6b962e8b-ff83-4b4d-a3bd-c7d9a8dc2471
Is it possible that I can fix this? Can I install Linux or something, just so that I can access my files? Thank you.
Hello
Since you are concerned about the data on the drive, I suggest you first backup of data.
Reference:
http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-your-files
http://Windows.Microsoft.com/en-us/Windows-Vista/restore-files-from-a-backup
http://Windows.Microsoft.com/en-us/Windows-Vista/methods-for-backing-up-your-filesI recommend you contact the manufacturer of the system to help about it.http://h30434.www3.HP.com/
http://welcome.HP.com/country/us/en/support.html
http://welcome.HP.com/country/us/en/contact_us.htmlThanks and greetings
Umesh P - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
[If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.] -
Question
better privacy does not work with windows vista home Premium that another program removes LSO and HOW to prevent the trackers? Edit
DetailsIn current versions of Flash you can also do this via the control panel.
- Control Panel > Flash Player, click on remove and erase data
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Firefox 4.0 is now compatible with the browser ZoneAlarm 1.5.260.0 and Windows Vista Home Premium, 64-bit Service Pack 2 system? Earlier when checking for updates it had compatibility problems. These issues have been resolved for me operation secure with Firefox 4.0?
According to the guru on the ZoneAlarm user forum, Firefox 4 and other new browsers won't be compatible with the new version of ZoneAlarm, releasing. See:
"You must update the following plugin:
- Adobe PDF plugin for Firefox and Netscape 8.2.6
- Check your plugin versions on one of the following links:
- http://www.Mozilla.com/en-us/pluginCheck/
- https://www-trunk.stage.Mozilla.com/en-us/pluginCheck/
- Note: plugin check page lacks information about all versions of the plugin
- Update of Adobe Reader (PDF plugin):
- Within your existing Adobe (If you have already installed) drive:
- Open the Adobe Reader program in your list of programs
- Click Help > check for updates
- Follow the instructions to update
- If this method works for you, go to the section "download full installer ' below and go to"after the installation"below
- Download the full installer (If you have NOT installed Adobe Reader):
- SAVE the installer to your hard drive (save to your desktop so that you can find it after downloading). Exit/close Firefox. Run the Setup program that you have just downloaded.
- Use one of the links below:
- https://support.Mozilla.com/en-us/KB/using+the+Adobe+Reader+plugin+with+Firefox (click on "Install and update of Adobe Reader")
- See also the download link': http://get.adobe.com/reader/otherversions/
- After installation, launch Firefox and recheck your version.
- Within your existing Adobe (If you have already installed) drive:
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Update in Windows Vista Home Premium to Vista Ultimate
Hi all
I'm trying to upgrade my windows Vista Home premium to ultimate and I have the original CD for the ultimate, but when I put the CD and to upgrade it won t upgrade and it gives me this message:
"- The upgrade cannot be started. To upgrade, cancel the installation and choose it to upgrade to a version of windows that is newer than the version you are currently using. »And my computer is up to date so I put t understand is something to play or I have to install a clean version of windows Vista?
And if I have to install a clean version anyway to install windows without deleting my documents?
Hope someone will help me :D
THXH,
If you perform a new installation that will be wiped all files, you must back up your documents and other members of staff.
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HP PSC 2355 all-in-one: HP PSC 2355 will not recognize Windows Vista Home Basic
I bought this product in 2005. I'm just out of the box yesterday. The printer works fine. The software CD was made before Windows Vista Home Basic Edition. He acknowledges only 98, Me, 2000 and XP. He calls a Unknown600 to Vista. Is there a driver or other update I can use? Thank you.
Hi @Mc_Cool,
Welcome to the HP Forums!
I noticed that you are looking for a basic Windows Vista Home Edition driver for your HP PSC 2355. I'm happy to help you!
You can download the driver directly using this link, HP full feature software and drivers.
Hope this is what you are looking for and have a great day!
"Please click the Thumbs up icon below to thank me for having responded."
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Problem reloading Windows Vista Home Premium
I'm trying to reload Windows Vista Home Premium on my Dell laptop (32 bit). When I try to install I get the message that says "computer lacks of enough space for temporary files - at least 405 MB is required on any partition" error Code 0x80004005. I have about 70 GB of available. I can't go beyond that!
Hello
FYI, this forum is only for HP products. If you have a problem with another product from another manufacturer like Dell, you need to try to contact their support team or the official web site of the forum.
Please try to contact here: http://support.dell.com/support/index.aspx
Forum: http://en.community.dell.com/
I hope this helps.
!------------------- Please click on the star of CONGRATULATIONS on the left to say 'thank you '. Check the box "Accept as Solution" if she answers / solves your problem. Thank you-----------------------------------------------------------------!
I am an employee of HP.
-
Is there a place to find serscan.sys on a laptop Toshiba Satellite A305, running Windows Vista Home Premium 64 bit? My Installer to connect wireless to a new HP Officejet Pro 8600 wireless all-in-one printer-scanner-copier-fax machine tells me to find this program, but I can't find it on my hard drive. I received no installation CD of Windows Vista with this computer when I bought it new. Any help in finiding or serscan.sys getting and get the printer installed and running is greatly appreciated.
Hi Excompost,
Follow the steps outlined in the document below. Let me know what you find?
Installer Serscan.sys file not found when installing network
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