Get 364 error during the installation of Windows Update.
Original title: I get an error code 364 on my windows vista computer. It will not download new update please help! I want to solve this problem without having to pay anything. Thank you
whenever I shut my computer down it trys to download updates from the window. but then, when I turn on back says error364. Help, please!
Hi Vicky,
We need after the details on your part to help you better.
(1) what is the exact full error message?
(2) do you have any third-party security software or antivirus installed on your computer?
Check the updates installed properly on your computer. Double-click the update that shows unsuccessful, and write us with error codes. You can follow the steps in the link below.
See the Windows updates are installed
http://Windows.Microsoft.com/en-in/Windows-Vista/see-which-Windows-updates-are-installed
You can also provide us with the details of the event viewer. Follow the steps below.
Open event viewer
http://Windows.Microsoft.com/en-in/Windows-Vista/open-Event-Viewer
You could deal with this question for various reasons. Windows update fails to install if there is a conflict with a third-party security software installed on your computer. Follow the troubleshooting steps below.
Step 1: Temporarily disable all security software.
Temporarily disable anti-virus software or any other security software temporarily on your computer.
Warning: security software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.
Step 2: How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.
http://Windows.Microsoft.com/en-in/Windows-Vista/back-up-the-registry
You can see the steps in the link below.
Problems with installing updates
http://Windows.Microsoft.com/en-in/Windows-Vista/troubleshoot-problems-with-installing-updates
Write to us at the State of the question. We will be happy to help you come.
Tags: Windows
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