Get a blue and green screen on windows 8

I get a green or blue screen whenever I try to open a program, I bought the laptop 8 weeks ago, it gets frustrating because I can't do at all I can't even reboot I get a green screen

Hi Kim,

Thanks for posting the query on Microsoft Community.

I'm sorry to know that you have found a mistake on blue or green screen. Don't worry, will help you with the question.

1. What is the brand and model of the computer?

2. don't you make changes before this problem?

3. What is the full error you receive?

It might be because of corrupt or missing system files.

Let us try the steps in the link below and check if it helps.

Resolution error blue screen in Windows:

http://Windows.Microsoft.com/en-us/Windows-8/resolve-Windows-blue-screen-errors

Warning of Chkdsk.

Important: When running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

System Restore warning: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

I hope this helps to solve the issue. If the problem persists, get back to us. We will be happy to help you.

Tags: Windows

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