Get a refund for cancellation costs £101 for a subscription renewed automatically without my permission?

I've had cloud creative adobe for 12 months. Later, I wanted to cancel before he missed, around February of this year, but I couldn't t know how. It is only until that recently I realized that you need to communicate with someone and find someone else to cancel it, as if I can not click a button cancel myself.

BUT! Here's the biggest catch, THERE IS a CANCELLATION FEE! AND THE SUBSCRIPTION WAS RENEWED WITHOUT MY PERMISSION! Therefore, I must now pay ME for 15 months, WHICH FLUCTUATES up to £21 tax WITHOUT SAYING! AND I have to pay a CANCELLATION FEE OF £101! This is equivalent to nearly 300 pounds ($465) only 15 months on a plan for student!

An absolute and criminal shame! I will do everything in my power to warn others of this type of scam before they buy it.

Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html

Tags: Adobe

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