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• Windows 7 Pro x 64. uninstall a bad driver or other software for a 600F Canoscan get this error message: "this program is for Intel 32-bit compatible platforms only.

  I have Windows 7 Professional x 64.  I'm trying to uninstall a bad driver or other software for CanoScan 600F Flatbed scanner.  When I try to, I get this message: "this program is for Intel 32-bit compatible platforms only.  The program will be left. »

  It is therefore impossible for me to uninstall.

  I downloaded the 64-bit driver appropriate and installed, but that did not help: Windows does not recognize the existence of the device.  I guess that, until the messed up bad software is uninstalled, I can't install things right.  I managed to uninstall the good driver, but the wrong software is still there.  It appears in the list of programs in the Control Panel, but can not be uninstalled.

  So, how one uninstall when this message?

  (signed) Dennis G Drury

  Thank you, Kevin.

  Dennis G Drury

• I try to use to send to RT Windows Explorer I get an error of associated program. How can I fix this?

  I like to select the pictures in Windows Explorer and allows you send have it automatically shrink them down for you. This feature as work not for long. I don't know what happened other than an update.

  Windows RT can not install office with the exception of Microsoft Office programs (Word, Excel, PowerPoint, etc.).  Office Outoook will be installed for you automatically on 18 October through an update Windows Store.

• Age of Empires 3 does not start on a vista machine, get this error "C:\Program Files\Microsoft Games\Age of Empires III\d3dx9_25.dll is not designed to run on Windows or it contains an error."

  I'm trying to play age of Empires 3 on my computer running windows vista Home premium and the program does not start. I get the error message: "C:\Program Files\Microsoft Games\Age of Empires III\d3dx9_25.dll is not designed to run on Windows or it contains an error." I tried many suggestions from Microsoft (resettlement program, reinstall in safe mode, update & reinstall the drivers for my video card, the compatibility issues with vista, updating and reinstalling directx 9.0 c, install vista service packs 1 & 2) but nothing has worked so far. I was able to play the game on the same computer with windows xp installed (it's a different hard drive that is not in the computer, and everything is the same) and it worked fine. My computer is old enough, but like I said the game worked before installing vista. ASUS A7N8x deluxe, AMD Athlon xp 3200 +, ATI radeon 9600, 2 GB OCZ ram that all suggestions are welcome. Thank you.

  Hi Raygun55,

  Welcome to Microsoft Vista answers Forum!

  This problem may occur if the Microsoft DirectX file that is mentioned in the error message is damaged or is not copied correctly.

  I suggest that you copy the file manually by following the steps and check if you are able to play the game without any problems:

  Manually copy the file

  To do this on a computer that is running Windows Vista, follow these steps:

  1 insert the disc 1 CD for one of the following games into the player from the computer:

  o Age of Empires III

  o Fable: The Lost Chapters

  o Zoo Tycoon 2

  o Rise of Nations: Rise of Legends

  2. click on start to reduce this includes this image and then click Documents.

  3. Locate, and then click computer.

  4. search and then click on the CD drive.

  5. Locate and then click the following folder:

  CD player :\ DirectX9

  Note In this folder path, the CD player represents the drive letter of the CD drive.

  6 double-click on Apr2005_d3dx9_25_x86.cab, right click on d3dx9_25.dlland then click copy.

  In Rise of Nations: Rise of Legends, double click Aug2005_d3dx9_27_x64.cab right-click d3dx9_27.dlland then click copy.

  Note Use the Apr2005_d3dx9_25_x64.cab file for the x 64 version of the Windows operating system.

  7. find one or more of the following folders, depending on the games that are installed on the computer:

  By car : \Program Files\Microsoft: Age of Empires III

  By car : \Program Files\Microsoft Games\Fable - The Lost Chapters

  By car : \Program Files\Microsoft Games\Zoo Tycoon 2

  By car : \Program Files\Microsoft Games\Rise of legends

  Note In these folder paths, drive represents the letter of the drive where the game is installed.

  8. right click on the folder of the game which is the part that is installed on the computer, and then click Paste.

  Note If you have installed more than one game on the computer, repeat steps 5 and 6 for the other games.

  You can check the link for more information: error message when you try to start a Microsoft game: "the file d3dx9_XX. DLL was not found": http://support.microsoft.com/kb/910813

  Alternatively, you can try to install the game in XP compatibility mode and check if you are able to play or not.

  Right-click on the game > click Properties > click on the Compatibility tab > select for XP compatibility mode > click OK.

  Let me know if it worked.

  Thank you, and in what concerns:
  Swathi B - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Error message "a program could not start. Please try again"when I try to send Remote Assistance invitation.

  original title: Remote Assistance does not work

  Win XP PRO SP3

  Question #1:

  When you try to send an invitation to support remote I get an error message "a program could not start. Please try again. »

  This error pops up before even the invitation is created, so the problem is with the creation of the invitation and not with problems of subsequent connection between the computers. The invitation is never created. This happens on several computers I own or maintain.

  The event log records all errors when this happens.

  I searched for hours all over the Internet and a lot of people seem to have this problem. Some it is resolved, for the most part, they needed to start a service, but the cause of their problem is not the same as mine.

  After restarting the computer, sometimes the invitation creation works fine.

  Other DIY suggests when the problem appears it can be corrected by running the command 'sessmgr-service' in a command line window. After executing this line it seems that the problem is resolved.

  What I find disconcerting is that Sessmgr.exe is the service Remote Desktop Help Session Manager that was already running, but for some unknown reason runs this line made work again right. I'll have to experiment more.

  Is it possible to debug and fix this?

  Question #2:

  When I can finally send an invitation it will work on the local network but not on the Internet. I can't connect to the Internet.

  I'm looking at the structure and the content of the invitation to http://msdn.microsoft.com/en-us/library/cc240167(v=prot.10).aspx
  In the example given here, as in the generated invitations in my experiences, the invitation contains only the LAN IP addresses (with port number) but no global address.
  RCTICKET =... 192.168.1.65:3389; Jeff: 3389

  How the computer expert is supposed to understand the global address to which it should connect is a mystery to me.

  How can I get Remote Assistance to work on the Internet?

  Hello

  The issue of Windows XP, you have posted is better suited for the IT Pro TechNet public. Please ask your question in the TechNet forums for assistance.

  Hope the helps of information.

• I get an error message Firefox is already running. I rebooted and redownloaded the program and continue to receive the same message

  Question
  I get an error message Firefox is already running. I rebooted and redownloaded the program and continue to receive the same message

  See:

  • https://support.Mozilla.com/kb/Firefox+is+already+running+but+is+not+responding
  • http://KB.mozillazine.org/Profile_in_use

• I am trying to download and install Itunes for Windows 10 - the download file is labeled itunes6464. When I try to install, I get an error message saying that I can't install this program on a PC?

  New HP laptop, Intel processor running Windows 10 (so I find it almost impossible to find something useful on the computer system - I'm NOT a fan of Windows 10).

  (I have a Mac and an iPhone at home, so am very familiar with iTunes)

  Downloaded iTunes for PC version 12.3.3 (which shows in my downloads as iTunes6464.exe)

  But when I try to install the package I get an error message saying "you cannot install this program on a PC. Contact the Publisher of the software. »

  No previous iTunes installs on this computer... I have on this machine - it's the only other Apple Quicktime software.

  I'll hop on the site of HP support too, but would like to help here, if they are available.

  Kath

  Specific advice Apple seem to be uninstall QuickTime, it should no longer be necessary and has a few potential security vulnerabilities. See Uninstall QuickTime 7 for Windows - Apple Support.

  Assuming that you have a 64 bit system, this facility expected to be compatible. For general advice, see troubleshooting problems with iTunes for Windows updates. More information area has direct links with the current and recent if you have problems to download, need to install an older version , or want to try the version of iTunes for Windows (64-bit - for older video cards) as a workaround for problems with installation or operation, or compatibility with third-party software. It can help with the right button on the downloaded Setup program and use the run as Administrator option.

  TT2

• I get this error "Flight Simulator could not load some program files and will now close" - does anyone know how to solve?

  I get this error "Flight Simulator could not load some program files and will now close" - does anyone know how to solve?

  Hello

  I suggest you to please follow the steps described in the following articles and check if it helps.

  "Invalid product key" error in Microsoft Games, MapPoint, or Streets & Trips

  http://support.Microsoft.com/kb/812467

  How to get a new product key for Microsoft Games for Windows, Streets & Trips, or MapPoint

  http://support.Microsoft.com/kb/973457

  Let us know if it helps!

• I can't open attachments. I don't know how, but the program won't allow it. I just get an error message.

  I can't open attachments. I don't know how, but the program won't allow it. I just get an error message.  I can't find a solution in the Options.

  original title: I can't open attachments.

  See www.oehelp.com/OETips.aspx#1

  Steve

• I get an error message at the beginning: "Problem starting C:\Program Data\IntelBackup Online.dll"

  Original title: I get an error message at the beginning upward:

  "Problem starting C:\Program Data\IntelBackup Online.dll" under this line, it is said: 'the Spicific mode is not found' how can I fix?

  Hello

  ·         What operating system do you use?

  ·         Were there recent changes made on the computer before the show?

  Follow these steps and check if that helps.

  Step 1:

  Check if you have the similar problem with safe mode, otherwise you can try to put your computer to a State of clean boot in normal mode and check if that helps:

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

   

   

  Step 2:

  Follow the article to perform the clean boot on the computer:

  How to troubleshoot a problem by performing a clean boot in Windows Vista and Windows 7

  http://support.Microsoft.com/kb/929135

   

  Warning: After using the boot is a way to solve your problem step 7 follow-up to reset the computer to start as usual.

• Using Autodesk Architecture 3.3 and opening a working file, I get the error message error "there was a problem sending the command to the program".

  When using Autodesk Architecture 3.3 and opening a working file, I get the error error message "there was a problem sending the command to the program". What does that mean? At the same time (or nearly the same time) trying to create a pdf from a drawing file is suspended the program autodesk. These two worked before.

  Hello

  The question you posted would be better suited to the Forums from Autodesk. I suggest you post here for better support.

  Here is a link:

  http://forums.Autodesk.com/

• I GET AN ERROR AFTER EACH UPDATE/MAINTENANCE OF THE GAME, CABAL ONLINE. ERROR MSG: 16-BIT subsystem "ERROR: NTVDM CPU has encountered an invalid statement." Close to terminate the program.

  I GET AN ERROR AFTER EACH UPDATE/MAINTENANCE OF THE GAME, CABAL ONLINE. ERROR MSG: 16-BIT subsystem "ERROR:"NTVDM CPU has met an invalid statement. " Close to terminate the program. "The file may be corrupt is either the update.exe from the game or the command.com in windows system32. This has happened before, and the only thing that I did to get the game back is to perform a system recovery (which im gona not remake). I want to know how to prevent the "update.exe" or command.com to be corrupted every update of the game. I tried to contact the manufacturer of the game, but they do not seem to respond immediately. and their forums are not as useful as I thought it would be. PLEASE HELP ME!

  fl0bot,
  The message you are getting means that there is some corrupt system files that could not be fixed.  If you look in the CBS.log file , it should tell you which files.  When you do that, you can try to replace the corrupt files.  However this seems to happen whenever you update it a game then you will need to contact their support for aid as this can be a problem for them.  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Get "communication error with kernel" message when you try to run a virus scan program

  Get "communication error with kernel" message when you try to run a virus scan program

  Hello

  What antivirus do you use?

  Follow the steps in the article mentioned below and check if this solves the problem.

  
  The error message "error communicating with kernel":
  http://KB.eset.com/esetkb/index?page=content&ID=SOLN2280

• Update XP KB2707511 and dos programs will not work. I get an error in NTVDM 'the parameter's imcorrect

  After loading the high windows update KB2707511 my BACK program will not work. I get an error in NTVDM "parameter is imcorrect" and the program closes.

  Original title: XP update programs KB2707511 and back

  Have you tried to uninstall it to see if that helps?

• If I try and open an email with an attachment I get an error message: this file does not have a program associated with it for performing this action.

  If I try and open an email with an attachment I get an error message: this file does not have a program associated with it for performing this action. create an association in the folders option control panel.  Once there, I don't know where to go

  What is the attachment file extension? If you know what program should open with, just do the following.
   
  1. download and save the attachment to the office.
  2. right click on the saved file.
  3. Select: Open with on the shortcut menu.
  4. click on: choose [default] program.
  5. Select: The appropriate program.
  6. check: always use the selected program to open this type of file.
  7. click on OK.
   
  This should allow you to open these attachments directly from email address now.