Get audio in Adobe Presenter presentation to play once I have download on Acrobat Connect Pro

I have an Adobe Presenter presentation with audio.  I did not publish it through Captivate I went directly to Acrobat Connect Pro tp and he shot straight in the "CONTENT" section.  When I do that I have NOT ger the audio to come with her.

What should I do?

When I publish Captivate audio going in Adobe Connect however when I run the lesson of Captivate session he asked an Adobe Connect ID and the password.  We do not want that.

Any suggestions?

I think you may have a few things going on here.

When you publish the presenter there is no audio data. Have you checked that the quality setting (settings > presentation > quality) which edition for Adobe Connect Pro has no box "Publish Audio" unchecked?

You say that you get audio when published through Captivate. You have two versions of this presentation, presenter and the other in Captivate? I ask because the project files transfer between tools.

When asked himself a login ID and PW, it is likely, because the presentation is not set to be publicly visible. Find the Captivate presentation on the login server, set permissions. If necessary click on the Customize button (this will show if the content is defined to have the same permissions as the folder they are in) and then set the option Allow public look at a Yes.

Tags: Adobe

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