Get message that printer is not found.

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  1. you use the functionality of Windows Vista to unzip file or third party software?

  2. have you done any software or hardware changes on your computer before this problem?

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  I have an e gateway machine with windows Vista Home Basic. It has service pack #2 updated. My printer a mp160 canon stopped working so I recharged the factory disc. When I click on the windows icon the message says: cannot find the printer that takes care of my printer. I went all programs and the printer tab says empty. I checked the programs and features in the control panel and the program shows to be there. The fix for microsoft as well, he stopped. It indicates that the hotfix from microsoft Customer Center application has stopped working. I think that it is a windows problem, but I'm not sure. The only changes I've done lately is to get rid of Norton antivirus and install caspersky. Please Helllllp.

  Hello

  Thanks for posting your question n the Microsoft Community!

  According to the description, you have problem with Canon MP160 printer and when you click on the windows icon, the message said: could not find the printer that supports my printer. In order to quickly provide a solution, please answer these questions:

  1 have. what Microsoft Fixit you tried?

  2 did you do changes on the computer before the show?

  You can follow the article below for a possible solution:

  Solve printer problems

  http://Windows.Microsoft.com/en-in/Windows-Vista/troubleshoot-printer-problems

  Do get back to us and let us know the State of the question in the case where you need further help or your next post. We, at tender Microsoft to excellence.

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