Get the message "the preferences file is corrupted" everytime I launch Illustrator

Similar Questions

• When I open Illustrator I get an error: "the preferences file is corrupt and has been reset to the default settings. "The corrupt file is saved as: Adobe Illustrator Prefs.err.

  When I open Illustrator I get an error: "the preferences file is corrupt and has been reset to the default settings. "The corrupt file is saved as: Adobe Illustrator Prefs.err.

  Hello

  We have released an WINDOWS ONLY fix today that solves this problem of corrupted preferences. Go to the creative cloud application and download the patch CC 20151.1 (19.1.1)

  If you see not the patch in the creative Cloud application wait on or refresh cycle you can disconnect and connect to force refresh the list of available patches.

  Kind regards

  Ashutosh

  On behalf of the Illustrator engineering team

• "the preferences file is corrupt and has been reset to the default settings" cs4 Mac

  Greetings!

  whenever I run illustrator that I encounter a new error.

  "the preferences file is corrupt and has been reset to the default settings."

  "the corrupted file is saved as Adobe illustrator Prefs.err".

  This problem that manifests itself after I added a few other .ai and .ase files in my directory of nuances. I think not changed nothing else.

  don't know how to diagnose the problem. is there a mode debug or something? Maybe a file in question.

  one option would be to try to remove each added file swatch or folder individually, but it would be a very tedious process for me.

  I use cs4 on a Macbook pro running Snow Leopard - 10.6.2 and would appreciate your advice.

  Thank you

  s

  s,

  Whenever you close Illy, the current preferences (which may have been changed while you worked on files) are recorded, and every time that you start Illy, these preferences will be used.

  Usually, corruption of preference probably appears randomly, caused by the operating system, but if something in your files to change preferences to something that is not viable, you will get an error like this.

  You can press Cmd + Option + shift during startup, which will replace the current preferences with the default values, and no doubt you you get rid of the error message. It is probably not a cure, however.

  If the error is persistent, the cure would be to get rid of things that are implicated in the files you are editing.

• I get the following error messages at startup: Windows Sidebar Settings.ini. is used by another system. Recorder warning: recorder! Initialize is not yet call... The log file can corruption exp. application failure did not start.

  Original title: opening of the pop ups

  I have Vista Home version.  When I connect, I get the pop - ups following:

  1.) _Windows sidebar Settings.ini. is used by another system.

  Recorder 2.) WARNING: Logger! Initialize is not yet call... The log file can corruption exp.

  3.) down the application did not start.

  Also: while I'm on the internet a pop - up occurs from time to time indicating: "Internet Explorer has stopped working".  Sometimes I get started, and sometimes I can just 'X' out and I'm always on.

  Hello

  1 how long have you been faced with this problem?
  2 did you recent hardware or software changes to your computer before this problem?

  I suggest you try the procedure below.

  Step 1: Try to perform the clean boot in order to solve startup error messages.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Follow the steps provide in the article below to perform the clean boot. http://support.Microsoft.com/kb/929135

  Step 2: I suggest you try the steps outlined in the article below to solve the problem of internet Explorer.
  http://support.Microsoft.com/kb/936213

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• I get this message on my desktop - the Setup files are corrupted. You can get a new copy of the program.

  "The Setup files are corrupted. You can buy a new copy of the program"Hi, I get this message on my desk. I am running w/7-Ultamate with 8 GB of ram and a 650 GB hd. Any idea on how to fix this? I wake up in the morning and there are at least a dozen of the error messages.
  Thanks Jim

  Original title: the Setup files are corrupted

  Hello

   
   
  1. What is the full/exact error message?
  2. When you receive this error message?
   
   
  Follow the steps.
   
   
  Method 1
  Start the computer in safe mode and check if the problem persists, if the question does not persist then perform the clean boot and check if the problem resolves.
   
   
  Step 1
  Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed. Please click the below mentioned link.
  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
   
   
  Step 2
  Put the computer in a clean boot state to see if there is a software conflict as the clean boot helps eliminate software conflicts.
  http://support.Microsoft.com/kb/929135
  Note: After you have performed the steps in the clean boot troubleshooting, follow step 7 the link to start the computer to a Normal startup mode.
   
   
  Perform the virus scan and make sure that your computer is virus-free.
  
   
  Method 2:
  Run Microsoft Online Scanner.
  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.
  http://www.Microsoft.com/security/scanner/en-us/default.aspx
  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
  Important: When performing analysis on the hard drive if bad sectors are found on the hard drive when parsing tent repair this sector if all available on which data can be lost.
   
  Also, make sure that you have the latest update of the software antivirus installed on your computer, so that it works correctly.
   
  Also run a scan complete with Microsoft Security Essentials, check out the link.
  http://Windows.Microsoft.com/en-us/Windows/products/security-essentials
   

  For further assistance, post back with display of the event logs. Check out the link.

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  Response with more information to help you.

• Photoshop CS5 for Mac.  Is no longer able to open the program after reinstalling on MacBook Pro.  Download the message «end of file unexpected met»  Then get "failed to initialize Photoshop because the preferences file was invalid (it has been removed)." 

  Someone at - it advice on how to open Photoshop CS5 for Mac.  Is no longer able to open the program.  Just get the emblem of blue PS and the message "unable to load actions because an end of life unexpected has been met.  Could not initialize Photoshop because the preferences file was invalid (it has been deleted). "I tried to reinstall the program from the original disc.  Is this a problem with the operating system?  Thanks for any idea.

  Now try control-alt-shift key (Ctrl-alt-shift on Windows) and start Photoshop. An option button will open and opt for delete the settings file - see if that helps any.

  Terri

• When I try to open the games on my Windows 7 system, I get the executable file to the games error message has stopped working.

  When I try to open the games on my Windows 7 system, I get the executable file to the games error message has stopped working. I tried several times to load the games following the indications for help but the games is not accessible. My computer is a remanufactured unit that was on the lease are there steps I can take to solve problems?  Thank you

  Original title: frustrated in New York

  The problem seems to be the igdumd64.dll:

  Fault Module name: igdumd64.dll
  Fault Module Version: 8.15.10.1749
  Timestamp of Module error: 4a5bdf54

  The igdumd64.dll is a component of the Intel graphics driver and seems to be an older version then try to update the graphic driver Intel.

  You could try the manufacturer of the computer for an updated driver, or use the following utility for intel to check a generic version:

  http://www.Intel.com/p/en_US/support/detect

• I get the error ' file \i386\ntkrnlmp.exe could not be loaded error code 32768 is Setup can not continue "when you try to reload windows xp on a computer problem. What should I do?

  I'm trying to "sweep" and reinstall windows XP pro on a computer that has had problems. I get the error ' file \i386\ntkrnlmp.exe could not be loaded error code 32768 is Setup cannot continue to press a button to exit "as soon as I got the boot from the cd (and actually after a long break). Help, please!

  Hello

   
  Try the steps listed in the link below and check if it helps:

  "Ntkrnlmp.exe could not be loaded. The error Code is 7 "Error Message occurs during installation of Windows: http://support.microsoft.com/kb/318729

• When you run sfc/scannow, using i386, getting the error "files required for Windows to run correctly have been replaced by unrecognized versions.»

  When I run the sfc/scannow, I get a message telling me "files which are required for Windows to run properly have been replaced by unrecognized versions." To maintain stability, Windows must restore the original versions of these files. Insert your Windows XP Home Edition Service Pack 3 CD now"with options; try again, more information or to cancel.

  A CD came with the computer and I don' t know how, or if I can use the i386 at this stage. contains WINNT i386. EXE, and WINNT32.exe indicating me a full copy of the system.

  If it is doable but requiring a major tech-skills, I will put an end to this attempt and try to find a CD. (old dog, new tricks)

  Thanks for any advice.

  Hello

  Please go through this page.

  http://www.updatexp.com/scannow-SFC.html

  Thank you

  Dinesh

  You can vote if my answer is helpful. Thank you

• I come from components to build a new computer. Try to use the Windows XP Pro computer old version but after BIOS and XP installation I get the error "file not found \i386\ntkrnlmp.exe. The error code is 7. "What should I do?

  New components is a new computer.
  Inserted the XP Pro CD in the drive but get the error "file not found \i386\ntkrnlmp.exe. The error code is 7. »
  Rebooted comp 5 times with the same problem after BIOS.

  Hi Milkshake83,

  Thanks for posting. Proceed as follows for this error.

  Method 1: Restore the default settings of the BIOS WARNING: this procedure may involve changing the semiconductor (CMOS) settings of the computer's complementary metal oxide and by changing the BIOS of the computer. Incorrect changes to the BIOS of your computer can result in serious problems. Change the CMOS settings of the computer at your own risk.

  To resolve this issue, restore the BIOS of the computer to its default settings. For more information about the correct settings of the BIOS of the computer and how to check and change these settings, see the computer documentation or contact the manufacturer of the computer.

  In addition, to confirm that the computer's BIOS is current, contact the computer manufacturer to inquire about the last update of the BIOS available for the computer.

  Back to top

  Method 2: Remove the faulty RAM to resolve this issue, remove the memory modules installed in the computer.

  NOTE: you must leave enough RAM for the computer to start and run Windows.

  For more information on the amount of RAM that is required to run Windows, click on the number below to view the article in the Microsoft Knowledge Base:

  304297 configuration (http://support.microsoft.com/kb/304297/) System requirements for Microsoft Windows 2000 operating systems

  If the error message described in the "Symptoms" section of this article appears again after removing the memory module, remove a different memory module. This procedure may ask you to restart your computer several times to identify the specific memory module that is not working properly.

  For more information about how to add and remove RAM to the computer, contact the manufacturer of your computer or see the documentation that came with your computer.

  http://support.Microsoft.com/kb/318729

  I hope this helps!
  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• How can I get the jpg files to show after recovery?

  So, I accidentally deleted permanently about 4 000 pictures on my computer today. I found a recovery program that could get back them. Unfortunately, I couldn't have my phone to allow my office transfer images here (for an external hard drive). I advanced and retrieved the files on the hard drive even I had deleted the same if there was a possibility of problems. I discovered that one of the problems is a jpeg images wouldn't show.

  My question is, is it possible to get the jpg files to show? Or am I just more or no chance?

  Thanks for any help.

  It seems that some of the recovered image files are corrupt and are therefore not visible. Microsoft® Security MVP, 2004-2010

• The computer says to run chkdsk b/c the program files are corrupted. When I run chkdsk/r, it indicates that the NTFS is locked and I have to restart to run chkdsk. When I reboot, the chkdsk never runs.

  Original title: Program Files gone?

  Recently, I started my computer and noticed that a bunch of files are corrupt, and left most of my shortcuts.  I went into Program Files and discovered the entire file completely empty.  The computer says to run chkdsk b/c the program files are corrupted.  When I run chkdsk/r, it indicates that the NTFS is locked and I have to restart to run chkdsk.  When I reboot, the chkdsk never runs.

  My wife has all of its graduates work on the computer, I backed up since then, but I try to avoid doing a restore of the entire system.  Can you help me?

  I am running Microsoft XP.

  Sorry to hear that you are having problems with your XP system.  For XP support please visit the link below
  http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.WindowsXP.General

  Also, try to start the computer in Mode safe.
  When the computer is switched on 1, start pressing F8 until you get a menu of Windows startup, choose Safe Mode.

  Sounds like something important happened (corruption).  If you have important data there (for example, your wives, diploma work), I would strongly suggest taking the computer to a qualified technician so that they can recover data out of there before the drive goes down or the o/s is too damaged.

  Good luck

• The installation files are corrupted. You can buy a new copy of the program

  Whenever I try to install a new software or games and then permanently in error "the Setup files are corrupted. You can get a new copy of the program.

  Please help me...

  first scan your computer entirely with good antivirus.

• By using the Microsoft XPS document Writer print driver, I no longer get the XPS files indexed.

  By using the Microsoft XPS document Writer print driver, I no longer get the XPS files indexed.
  Open the file "print" with the XPS Viewer XPS and while trying to search inside, I get this message:

  The XPS Viewer has finished searching for the document. The search item was not found.
  There is no searchable text in this document.

  I have 'print' some of my pages on the Bank, internet bank that every now and then I get a searchable history on disk, and opening a XPS I created in April (2011), the text is perfectly accessible, and I can select text with the mouse. However, the next printed file may, the entire document more like a picture. Nothing can be selected, and the message shown above, appears when you try to search for in the document.

  What could be the error? Can I change something to get back to normal "text printing" or is this a deliberate, change that has been installed from Windows update or even?

  Hello

  1. what changes have been made to your machine before the problem?

  I suggest that you follow the steps below and check if the problem persists.

  Step 1:

  Refer to this document to ensure that the settings are correct for Microsoft XPS Document Writer.

  See also: print in Microsoft XPS Document Writer

  Step 2:

  Perform the System Restore to the point that your XPS Document Writer worked very well.

• Everytime I open the preferences file damaged and is Illustrator CC reset back to the default and then change among other keyboard shortcuts.

  Everytime I open the preferences file damaged and is Illustrator CC reset back to the default and then change among other keyboard shortcuts.

  Thank you

  Hello

  We have published a fix today that solves this problem of corrupted preferences. Go to the creative cloud application and download the patch CC 20151.1 (19.1.1)

  If you see not the patch in the creative Cloud application wait on or refresh cycle you can disconnect and connect to force refresh the list of available patches.

  Kind regards

  Ashutosh

  On behalf of the Illustrator engineering team