"the preferences file is corrupt and has been reset to the default settings" cs4 Mac
Greetings!
whenever I run illustrator that I encounter a new error.
"the preferences file is corrupt and has been reset to the default settings."
"the corrupted file is saved as Adobe illustrator Prefs.err".
This problem that manifests itself after I added a few other .ai and .ase files in my directory of nuances. I think not changed nothing else.
don't know how to diagnose the problem. is there a mode debug or something? Maybe a file in question.
one option would be to try to remove each added file swatch or folder individually, but it would be a very tedious process for me.
I use cs4 on a Macbook pro running Snow Leopard - 10.6.2 and would appreciate your advice.
Thank you
s
s,
Whenever you close Illy, the current preferences (which may have been changed while you worked on files) are recorded, and every time that you start Illy, these preferences will be used.
Usually, corruption of preference probably appears randomly, caused by the operating system, but if something in your files to change preferences to something that is not viable, you will get an error like this.
You can press Cmd + Option + shift during startup, which will replace the current preferences with the default values, and no doubt you you get rid of the error message. It is probably not a cure, however.
If the error is persistent, the cure would be to get rid of things that are implicated in the files you are editing.
Tags: Illustrator
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When I open Illustrator I get an error: "the preferences file is corrupt and has been reset to the default settings. "The corrupt file is saved as: Adobe Illustrator Prefs.err.
Hello
We have released an WINDOWS ONLY fix today that solves this problem of corrupted preferences. Go to the creative cloud application and download the patch CC 20151.1 (19.1.1)
If you see not the patch in the creative Cloud application wait on or refresh cycle you can disconnect and connect to force refresh the list of available patches.
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