Graphics of APEX with Flash gives error error e/s in the graph area

Hello

The user gets the IO error in the chart area. It uses version 11 of the Internet Explorer browser. Here is the screenshot of the error in the chart area:

ioerror.jpg

And the user has Flash player installed. The environment that we have is oracle apex 4.2 version with apex listener.

Any ideas what may be causing the problem?

Thank you

MK

Hello

Thank you! for your answers...

Brad & pleNn,

The graph was made on our machines and machines of the user of the client unless a user...

Since it is the user's machine, we cannot debug APEX...

As part of the troubleshooting in the user's computer:

Checked the control panel > add or remove programs found that has been installed Flash player and Shockwave player is not installed, but, when looked at Internet settings explore > addon I've seen Shockwave Flashobject is present which makes the table and it shows active... So, it was a little confusing and I thought that the Shockwave Player must be installed and

I told the user to do things below and it WORKED like a charm...

  1. Uninstall Flash player
  2. Reinstall Internet Explorer
  3. Install the latest version of Flash player from the Adobe Web site
  4. Install the latest version of Shockwave player from the Adobe Web site

Thank you

MK

Tags: Database

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