graphics randomly reset

I'm having two issues that may or may not be related. My graphics card keeps resetting itself. Sometimes, it works and I can continue working.other times I get a screen full of vertical lines and have to reboot. The computer also will not combat or race to the power of the battery. If it is and I unplug the power adapter AC it is closed. Any ideas on how to fix my dv7 problems want? It's the windows 8 that I am running after doing a full restore yesterday in the hope that if would solve the problem. If didn't.

CAREB,

Thanks for getting back to me. In all honesty, it seems that the material starts to go.

However, my last suggestion is to reinstall the operating system. This is because their may be a software or a virus causing the problems you describe. It's a long shot, but since you will need to backup everything in any case, you can do it as well.

First of all, please make sure that you back up your files. Here is information on how to proceed: backup of files (Windows 8)

Once this is done, it is safe to reinstall the operating system. Performing a recovery of HP (Windows 8) system

If the same situation occurs, the risk computer has a faulty hardware. At this time, please contact HP telephone support or bring to a repairer to evaluate.

If you enjoy the information provided, please mark my posts with congratulations and "accept as Solution! It would be useful to me and someone else help to find this information in the future.

I'll look forward to your response!

Mario

Tags: Notebooks

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