Groups of contacts: not all recipients are in the mail

Until recently, I've only used my laptop for music and photos, and I'm a new user for mail and contacts.

I created a group with several contacts. When I want to use it to send an email, however, is only a fraction of the list (the one with a 6 and another with 18) as recipients of mail. I made sure all the contacts have a valid mail.

All solutions?

Thank you

P

Hello Freesias,

Thank you for using communities Support from Apple!

If I understand your question only when addressing a group email, only some of the contact group is filling by e-mail while others do not.

Also, you did a good job by checking that all the contacts have a valid email address. In this situation, I would recommend controls the placement of the e-mail address in Contacts. It may be possible that the e-mail address is not entered in a field of e-mail, but rather a field phone for example.

The following link includes an image that shows three different phone numbers to contact Jeanne Fox with a fourth field below that has the word 'phone' is gray letters. This indicates that this field is used for a telephone number.

Under this field phone, you see a gray solid line. This line separates the space to add phone numbers and email addresses. As you can see from the picture, the first field is followed [email protected] of another empty field that has the gray word "Email".

Change contact information - Contacts help

To resolve your situation, I suggest after the steps in the following article to see if my theory may be correct.

1. Select a contact, then click on change

2. Add a field: click on the Add button, then choose send

3. a new e-mail field must open in the domain of the Email I mentioned earlier

If the new Email field opens to another area that is the current e-mail address, type the e-mail address of the contact in this new field, and then delete if on the ground, he was already in.

If the new Email field opens in the same area, between the two solid gray lines, please let us know.

See you soon!

Tags: Mac OS & System Software

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