Purchase of blackBerry Smartphones are not in my area of the world

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• BlackBerry smartphones can not log in to validate the e-mail via "e-mail setup".

  Google has just turned off sync to google calendar for blackberry. So I did a gmail account so I can use "BIS calendar wireless sync" on gmail. However whenever I go into the configuration of email on my bb, it just times out. I click the icon and get about a second or 2 ticking clock and then nothing. This happened before when I set up my email addresses (and has been fixed by using the email my carrier's bis email account configuration, Telstra in Australia). It's just a question now, like gmail, calendar synchronization requires that I have post my bb email address in order to get the calendar wireless sync. have done a lot of battery grips. Since hours today on the phone with my ISP and have flashed the phone. have downgraded to version 6, 905 and a full wipe info. This did not help. I guess the problem is with the carrier, but they tried to 'everything' for this problem, as it has (as I said) is a problem in the past. and still the same thing. I downloaded the service books and then deleted and then downloaded them once again, having re-entered on the network a lot of times, the provider has reset my account, multiplied by neumerous. I tried to go to mobile.blackberry.com and this not validate my email "on the phone" and get my calendar to work. I would upgrade the 9900 things but 2, there are a lot of people complaining about reception problems and there's os 10 just around the corner. I looked online and not found a serious answer to fix my agenda. looking for a work around or correct for my google calendar work?
  .

  OK I found it.

  I saw that some ppl posted the same thing. I don't know if it will work for everyone, but that's what I did.

  do not think that this part of the question, but I'll put it and others can comment on. After downloading the last Director of office of telstra (my carrier) because the previous soft ware has been downloaded from the website of vodafone.

  then I went to the list of applications on the Office Manager and found that there are 2 "Messaging Installer" programs, they have different versions. I have deleted 1 and nothing has changed. I deleted the 2nd, and nothing has changed. then wen I loked at applications he gave me the opportunity to reinstall only 1 of these e-mail of the installation files. I did and now I have my schedule back.

  I hope this helps others to please let me know if you want more info.

• BlackBerry Smartphones can not play youtube video with the 3G network, but works with WiFi, why? Help, please!

  Hello

  I tried several times to read the youtube videos with network wifi and it works fine, but when I use the 3G or GPRS nework to play the video, it first to ask "Switch to WAP for streaming media? (with wifi that he won't ask) so I press ok and it uptempt to load and an error message "content not available. Server is blocked or unresponsive. ", it goes with all the videos I click on that. Help, please.

  Thank you

  Let me share my personal experience on the subject. When they are facing the same problem, I asked my provider and they tried to pull a fast explaining that viewing videos on the 3G network is dependent on the device and that it is not possible to videos on my BB "BOLD" due to speed issues. They even suggested that I buy an iPhone 3G given that subscribers who do not seem to display YouTube videos problems. A load of rubbish! After only a brief workshop organized by RIM and my career, I was "unofficially" informed by a member of staff that it was a TCP/APN issue. I take advice, made the necessary adjustments, and was able to view Youtube videos on the 3 G network without problem. However, my Bill the next month floored me. Even if I'm on a package data unlimited, I was charged an extra $ 70 on top of what I usually pay. Learn more with my carrier, they were kind enough to inform me that I have to access the Internet via their APN address, which translates into a lower speed of AFN, orI will have to pay for accessible data on the other addresses of the AFN. I supported with my questions and my carrier eventually admitted that they were actually limiting the speed on AFN as allowing only some mobile devices to access data at 3G speed. Then you tell me!

• BlackBerry smartphones can not add new Contact to the address book - BB Curve 8520

  Got my curve for centuries and added a contact a day or there is.  Updated some applications of the BB world (do not know if there is a connection) and tried to add a new contact, but this error message: Eception exception: Application net_rim_bb_addressbook_app (216) does not. process is completed (by the way were two updates to Twitter and Messenger of BB)

  Is - this coincidence that I just installed a couple of upgrades and what happened today and please how can I fix this?

  Thank you

  I had the same problem today and I have tried almost everything, a few minutes ago, I removed Live Messinger and solved the problem

• Purchase of blackBerry Smartphones, I get an error ID:10000 app world when I...

  I get an error of purchase world app ID:10000 when I try to buy anything on the app store. I have a new paypal account, I just put the other day. He is active and seems to work very well. I was wondering how I can go about fixing this issue. Thank you

  At the suggestion of BlackBerry technical support, I created a new Paypal account in addition to those that I kept getting an error message with. Voila! I can now buy apps uses this second account. It remains a mystery to me why the first story, which works very well to buy items on the internet, does not work to buy apps, but the new Paypal account performs. Anyway, since I can now buy apps, I don't like what is the reason.

• My Blackberry BlackBerry Smartphones will not end back up in the Blackberry Desktop Manager

  I had problems with my blackberry as it was crashing every few minutes. I want back the shop but I need to back it up and he did not finish the back upward. What should I do? I don't want to lose all my contacts and messages!

  eve9790 wrote:

  Good,

  Also, I can't back up my contacts. I think they can be synced to my email.

  Hi eve9790

  Trun first syncing wireless Contact. , to do this open your address book or Contacts - press the menu key > Options > contacts (email id) list, click on it - then sure uncheck the wireless sync, then save the screen.

  KB22430 : How to enable or disable syncing wireless contact with the BlackBerry Internet Service

   

  After that you can try to back up your contacts.

  eve9790 wrote:

  If they are saved on my email I'm guaranteed to get them on my new phone or should I remove them from the email and save them? If so how to do that?

  If you have sync and stored your contacts with any email account, if you reconfigure this particular e-mail account in your new device, then you can then.

  But have you tried to run these steps I have already suggested, first turn off wireless sync, and then perform a backup full after the removal of these social feeds database.

• BlackBerry smartphones can not get BBM working or the Facebook app

  A few months from my blackberry but I still can't work of BBM, I have a contract with 250 MB internet and I can use the normal when browser im out and about. I cannot use the Facebook app when I am connected to WiFi. My BBM says (waiting) when I add a person, and it does not show that I added them on their phone. I'm on Vodafone,

  Thank you

  so here is the question... you do not get a password business unless you are on a BES plan, it is for professional use... for personal use, you would use BIS (blackberry internet service)... to do this, you need a data plan activated BIS, chances are, your data plan is not for Blackberry use...
  I would give Vodafone a call and check your tariff plan.
  Once you have a plan active BIS, will allow you to have another option other than of the company e-mail configuration.

• BlackBerry Smartphones Can not add more contacts to the address book

  Hello

  I have a blackberry curve 8520.

  for the momment I 288 contacts but I can not add more. I go to the menu, address book, new contact, the window give me options, I add the information (name, phone, e-mail, etc.) and when I want to save the contact he does not save

  I tried to restart the removing the battery for a minute and reboot, but always with the same problem.

  Also, I figured out that when synchronize my bb with Desktop Manager, the address book is not sync that it says (address book not installed) and this is why I can't drag contacts to reinstall the info because I don't have to return to the top of the address book

  Please I need help with this question

  Thank you

  While there is no limit on how many contacts you can have on your device, there is a soft limit that you can have as many times as the memory of your device can handle. Check the available memory to see if you have any remaining space. If this isn't the case, then consider cleaning out / uninstallation of some things that you don't need to increase the memory available to more contacts.

• BlackBerry smartphones can not make a call from the phonebook

  Hi guys! Can someone help me? BB Storm 9530, when you type the number to call, everything is ok, but when you try to call the same person in the phone book, it is impossible. What can I do?

  Thank you!

  It could be one of the four solutions... Try these:
  1. make sure that you set your own code to the Dialer phone screen > Options > smart dialing.
  Set your country Code in this format: "+ xx" where xx = country code. Some countries have two or three-digit country Codes. Do not place not the '+' in the entrance of your contact.
  * In the United States, the value of this country as '+ 1' Code and place your code in the appropriate box (this normally the default setting in a new BB).

  2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
  * For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

  3. you probably have "Content Protection" located on your address book.
  OS5 devices: look at the Options > Security > General settings. Scroll down to the content Protection > include addresses = no
  OS6 devices: Home screen > Options > Security > encryption > uncheck encrypt.

  4. go to Options on your device > Security Options > encryption > include contacts the value 'No '.

• BlackBerry Smartphones can not enter an application within the menu

  Hello

  first of all I must tell you that I'm French so sorry if I make mistakes!

  I have Blackberry Curve 8520.

  When I'm inside the menu with all the icons, I can't get into any of them. If I push the touch pad, nothing happens.

  I don't know what to do. I guess I should try to reset the unit. but I don't know how to do this, especially to this problem.

  So please help me!

  Hello and welcome to the community!

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• BlackBerry Smartphones can not sync with Outlook after the upgrade to AT & T 4.5

  After the upgrade to AT & T 4.5, everything seems to work OK except synchronization.  Everyone I have a problem and you know the solution?

  Thank you

  Lee

  AT & T recommends only 4.6 because they have no brand yet their own 4.7. Only difference 4.7 is the loader program whish has been updated and supports the 83xx series perfectly well... regardless of which operator, and Yes, she fully supports the device software 4.5.

  I saw a help tip in situations like this before that might be useful, however need you to installed 4.7 as this option is available in this version. IF you do not already have a backup, do one now.

  Start-run-cmd

  type: cd c:\program files Research in motion\apploader

  then type: /resettofactory loader.exe

  After that, make sure that DTM is closed, delete the intellisync folder new, open DTM, synchronization of the configuration and try to synchronize again.

  Try to do the sync BEFORE and AFTER restoring your backup

• After upgrade blackBerry smartphones - can not use headphones! Only the speaker!

  After the upgrade to the new operating system, I can't use the headset.   I hear nothing and no one can hear me speak.  When I change to speaker that works - but who wants to go through life with everyone heard your calls!

  This phone is essential for businesses and I am very frustrated - thought the new upgrade, it would be better, but it made it worse.

  Can someone help me please? !!!

  It happened to a number of us.  It takes some futzing with it to return to normal.  You have the headphones supplied with the phone?  Headphones or, for that matter?  If so, try connecting and then doing a battery pull.  With the connected headset and the device on, remove the battery, wait a few seconds, then replace the battery and wait for the device to reboot.  Others have lived the media player and selected a song to play.  While the song is played, insert the headset, then click on the BlackBerry Menu button (the button with seven points next to the green button ' phone'), click Activate combined and see what happens.  You will have to perhaps to plug and unplug the helmet a few times to 'train' the phone again.  Finally got mine back to normal and it worked fine since.  Seems you just need a "jump start" with the activation of the handset to the headset.

  I hope this helps!

• BlackBerry smartphones can not send new text of the messages folder

  I have a Bold 9650.  I have, unfortunately, updated for the new OS and now I am unable to send texts from the news of my Messages folder.  I can send an email and response to text, but when I open the menu and click on 'Another new message' there is nothing there.  It's a dead link.  I have to go in my contacts folder, compose and send text, then close to everything in my Contacts folder.  Is this a bug or something put in place bad?

  This new OS is horrible.  He got all these bells and whistles, with none of the previous operating system usability.

  Don't give up quite yet, Stacie.

  OS 6 is a solid operating system with many advantages over the OS 5.  If you have recently upgraded to it, your phone can not be used to it and she can act a little.  This is normal and with a few tweaks here and there, we can get it just how you want.

  A battery pull will probably solve this problem.  Remove the battery while your phone is on, then replace it.  Return to your Messages folder and see if the option appears.

  If Yes... Yay!  If not... let know us and we will try something else.

• BlackBerry smartphones can not browse Internet - stuck in the e-mail configuration

  I was installing my e-mail address using the email Setup Wizard which worked well. Now, when I go to browse the internet, he always comes back to the configuration of the e-mail. I go in the options to go to my home page, my favorites, or enter a link directly and I don't have this option.

  I checked my history which has been deleted so I couldn't go back this way. How can I fix it?

  Silly question maybe, but while in the page email have you tried to press the menu button and select shut down?

• BlackBerry smartphones can not find my music on the phone icon?

  This morning, I remember always be able to access my mediafolder in the Media folder, but now I can't find the icon of music anywhere, and when I say everywhere I mean like every folder on my phone. I always try to get a shot of my software upgrade [6.0 Bundle 2342]. I can always look for 'music' and the icon music is magically on search and I can play my music, but I can't find the icon anywhere else on top of that... What should I do?

  Its a simple fix to go where it use to be right click and go to show all and click on this and this is poof lol

  Have a nice day