HARD DISK drive HARD FAILURE ON MY HP Pavilion 2235us g6

HI everdody

the broken drive on my HP Pavilion 2235us g6 dynamique31 I tried using HP system restore it will not work so I used the system diagnostics it shows the hard drive failed the test

so I have a new HARD drive

so my gustions is I had geniune win 8 is installed on my old so I want to reinstall the same, but I don't have a restore for the old disk and I know that the new laptops with win 8 store the key in the BIOS

so should I just get win iso 8 and it will recognize the key it self

Thanks in advance

Hello

You're right, as your laptop originally supplied with Windows 8, the activation key is stored (encrypted) in the Bios Chip, so you can create your own install OEM Windows 8 - the key disc is read automatically during installation.

For more information on how to proceed, see the post by Hüffer 3rd on the following link - note that there is a cap for the Image of Windows 8 file to download, you may need to try over a period of a few hours.

http://h30434.www3.HP.com/T5/notebook-hardware/need-product-key/m-p/2592099/highlight/false#M96668

Additional software/drivers, you may need can be found here.

Best regards

DP - K

Tags: Notebooks

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    2015-12-03 22:07:55 =.
    2015-12-03 22:07:55 5.9.0.0 EFI diagnostic system has started
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    2015-12-03 22:07:55 acquired SysDiagsBiosData2011 Configuration variable
    2015-12-03 22:07:55 HP thermal diagnosis Protocol not available
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    2015-12-03 22:08:07 found 1 optical discs
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    2015-12-03 22:08:07 system SKU: = K1S17EA #ABU
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    2015-12-03 22:08:07 0 Serial HARD drive: JA100A1F3B5JNM
    2015-12-03 22:08:07 0 ODD model: hp DVD - RW GUB0N
    2015-12-03 22:08:07 STRANGE series 0: M7FEB420920

    2015-12-03 22:08:07 DIMM 0 serial number: 000013A 4
    2015-12-03 22:08:07 DIMM 0 Part Number: AM1L16BC8R2-B1QS
    2015-12-03 22:08:07 BIOS revision: F.43
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    2015-12-03 22:09:46 0 0 20 1
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    2015-12-03 22:09:51 0 0 20 1
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    2015-12-03 22:10:22 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
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    2015-12-03 22:19:21 no handle found support EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
    2015-12-03 22:19:21 no handle found support LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
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    2015-12-03 22:19:21 0 Serial HDD: JA100A1F3B5JNM
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    2015-12-03 22:19:21 STRANGE series 0: M7FEB420920
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    2015-12-03 22:24:16 11 Type operating system image:
    2015-12-03 22:24:16 0 model HDD: HGST HTS541010A9E680
    2015-12-03 22:24:16 HDD 0 Serial: JA100A1F3B5JNM
    2015-12-03 22:24:16 ODD 0 model: hp DVD - RW GUB0N
    2015-12-03 22:24:16 series 0 ODD: M7FEB420920
    2015-12-03 22:24:16 DIMM 0 serial number: 000013A 4
    2015-12-03 22:24:16 DIMM 0 Part Number: AM1L16BC8R2-B1QS
    2015-12-03 22:24:16 BIOS revision: F.43
    2015-12-03 22:24:16 platform Vendor ID: 0 x 1022
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    2015-12-03 22:24:43 0 0 20 1
    2015-12-03 22:24:43 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0

    Hi Jason,

    The hard drive is indeed a failure and needs to be replaced - just contact HP and make arrangements for this under warranty.

    The section of the report you cite is UBV6LF-7HQ7SB-MFPV6K-60 X 103 because this will confirm the diagnostic failure with software HPs.

    If you live in the United Kingdom, contact HP here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Kind regards

    DP - K

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