Hardware upgrade? Maps and RAM

We bought a Dell AppAssure server about a year ago. Since then, we have upgraded our network of 10 GB base and are slowly migrating our servers through. 10 GB would be such a bonus from a backup perspective as it should (hopefully) reduce the backup window and restore times significantly.

We sent someone on the rescue of the Dell team to inquire about the upgrade of the server. We thought at the same time we would upgrade the RAM too much like the struggles of server if asked to run a virtual machine in virtual standby mode.

We said that the servers are fixed devices and cannot be upgraded. This seems a bit ridiculous. If Dell doesn't sell us what it needs to be updated, then surely we can order cards and memory, open the box and install ourselves?

We have just improved the memory in our DL4000 from 64 GB to 128 GB, I just asked the quote from our sales representative and they knew it was for DL4000, so I don't know why you would say something different.

The DL4000 series is just a renamed r.620, the underlying hardware is essentially the same.

Note aside, we had a problem with the upgrade of memory and ended up having to replace the motherboard, but it had nothing to do with the memory or the motherboard itself. The lifecycle controller had a small problem, upgrading memory treatment and the only way that Dell could resolve this was replacing the motherboard. Once the Executive Board has been replaced, the new memory has worked well.

Tags: Dell Tech

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