Has no installation of Windows Service Pack 2 for Vista 64-bit

I was invited to update itunes on my computer, but when I tried to do kept Windows close Explorer.  When it finally loaded the upgrade she flashed an error message and delete some files needed - which continues to happen at any time that I try to fix the problem.  Now my itunes program does not work.  I did a reading online and decided to try the upgrade to service pack 2 - thought, maybe because I still had the old version, that it didn't work with the new itunes 'things '.  Got an error message indicating that the service pack 2 is no longer available.  Huh?  That now I do--my itunes account is no longer usable, I've probably lost all the songs I paid for (my stupid fault for their backup do not) and I am pretty irritated that I am seriously thinking of just junking my PC and go with a Mac!  I'm not the most computer savy person - I want to start, do things to base prevention/implementation - level and go in my life this computer is only about a year or so old - should not be this frustrating!  You can provide any help would be greatly appreciated.

Hi MyKindaFlower,

Check out the following articles to help your question:

http://support.Microsoft.com/kb/948465

and

http://support.Microsoft.com/kb/947366

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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