Have mouse Arc & it worked great. Seeing of the battery turned red, so I replaced the batteries. He now works at all.

Checked the batteries [tried 4 a different, just the green light]
Drivers checked - updated
clean the terminals of battery & mouse
retailers for help - wanted to sell me another

Open battery compartment. Make sure that the batteries are correctly oned to the device and have been inserted correctly in the holder. Plug in the appliance. Go to Device Manager. Check if the mouse is displayed.

Try unplugging, removing from the Device Manager, rbooting ther computer and connect again.

If all fails, look for the receipt and return it. If the store does not accept it, contact Microroft fand arrange a replacement.

Tom

Tags: Windows

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