Have to do several hard reboots in one week

I got my Xoom for a week now, and after exploring some of the capabilities once I got home (after loading) the screen started acting funny... like one of the others described, "crazy". He put six clocks on the main screen, as if ghosts fingers where to put them there. I then did a factory reset to see if that would work and reloaded everything carefully again. It worked.

After a while, the screen started "flipping out" again once... a few pages started flipping back and nothing I do would have managed to stop. I check this forum and saw someone else with the same experience and it was suggested to do a hard reboot to clear the cache, which I did and it seems to have worked. It happened a couple fo times after that and every time I did a hard reboot so I can start using my Xoom again. I thought maybe it was some apps I was using so I stopped using them and that seemed to have worked.

Up to a week later or last night... when to download 'Angry Birds Rio. " After completing the first round of the screen started "flipping out" again. I couldn't go back, though I was to close the application. But when I opened the app, it will continue turning on. I tried to open something else and he has just shifted so I did a hard reboot again and who seem to have it fixed.

Is it normal to have to reboot so often, after using the apps? Or is it a faulty device (as someone suggested to the other person) and should I Exchange/return it since I was a week more to go back to Best Buy? Anything, please! I love my Xoom!

Welcome Eco-cat,

What you are experiencing is not normal and the screen of your Xoom does not go out of control like that. It seems also that you had the same problem with a certain number of applications and the issue occurred with a known compatible application (Angry Birds Rio). I think you did the right diligence by searching the forum and try all the steps that were previously recommended. At this point, I'm going back the Xoom and exchange it (if the retailer that will do) or send them by the warranty to be swapped. In both cases, remember to do a factory reset again to remove your personal data and applications, as well as this removes your Google account. The new unit will allow you to reload everything once it is associated with your account.

I'm sorry you had this problem with your Xoom, it is not a common thing.

-Doc

Tags: Motorola Phones

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