have vista(32bit) with the Service Pack 2 won't not let me load the windows installer

any upgrade I have try to stop me because he says that my Installer is not working try to upgrade to windows 7 and I can not install the Advisor to upgrade... Please help!

Hi Rubygrinder,

Thanks for posting your query in the Microsoft Community Forums.

After the description of the question, I understand that you have problems with Windows Installer on the Windows Vista-based computer. I will certainly help you in this regard.

I appreciate if you could help me with more information.

1. when exactly you receive this error message?

2. What is the exact full error message?

3. you try to upgrade Windows Vista to Windows 7?

This problem may occur if one or more of the following conditions are met:

(a) that you install or remove a program that uses Microsoft Installer Service to install a program on your computer.

(b) the Windows Installer Service is not running.

(c) the Windows Installer registry settings may be damaged or wrong.

I suggest you to refer to the help article and check.

Error "The Windows Installer could access the Service" when you install or update programs on Windows 7 or Windows Vista

http://support.Microsoft.com/kb/2642495

Response with more information to help you. Let us know if you encounter problems with Windows install. We will be happy to help you.

Tags: Windows

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