HAVING PROBLEMS RIDING MYSELF OF THE VIRUS IN MY HOTMAIL ACCT.IT CONTINUES TO SEND SPAM TO EVERYONE OVER & OVER - VERY ANNOYING

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  Hello

  We apologize for the confusion, in order to remove the restriction for the child's account, you must configure it on the web using the parent account. To do this, please follow these steps:

  1. connect to http://fss.live.com using the parent account.
  2. click Edit settings under the name of the child you want to remove the restriction.
  3. click on Contact Management, it is located on the left side of the web page.
  4. under management of Contact for the child's name , check the radio button next to the child manages their own contact list.
  5. click on the button Save to update the settings.

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  1. connect to http://fss.live.com using the parent account.
  2. click Edit settings under the name of the child you want to delete in Windows Live Family Safety.
  3. in respect of the accounts for the name of the child , click Remove the link next to the e-mail address of the child's account. It is located on the right-hand side of the bottom of the page.
  4. new instant message will appear for box and then click Delete the ID to remove completely the relationship on the account.

  Let us know the result later.

  Thank you.

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  I don't know if Microsoft would take interest because they have themselves identified (many claim come / working on behalf of Microsoft/Windows).

  Your main course would be your local trading standards office find a letter enough to follow through is going to be extremely lucky.

  The Police has a role through the Central cybercrime Police Unit (info here, puts it's national) Although the report must be done locally and the same COMPUTER literacy issue may arise as to Trading Standards. Perhaps mention the group could wake up a local Plod that they should actually do something, but that you have not paid what was then a crime took place?

  PS as you have no evidence as such a problem of recovery is far away still.

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