Having problems to download Photoshop/Lightroom to Windows Vista.
I have a Dell computer; Windows Vista
I get a message saying that my system does not support this download (or something like that).
I'm not savvy in computer science. Could someone help me please? I would be grateful!
From what I can tell, I have 450 GB of space with 300 GB available free of charge. Who help me?
Thank you!
[go to Re: having problems to download Photoshop/Lightroom on Windows Vista. to continue the discussion...] MOD]
your computer operating system is not compatible with the latest versions of the adobe programs.
Tags: Adobe
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Hello
Thanks for posting your query in the Microsoft Community Forums.
It seems that you have problems with downloading files on the windows vista computer.
The description of the problem seems a little unclear and I wish I had a better understanding before you start working on it. I would appreciate if you can help me with the following information.
1. what browser you use on the computer?
2. What is the exact full error message?
3. don't you make changes on the computer before this problem?
4. deal with this problem if you try to download all files from online?
If you do this in the face of Internet Explorer help, I suggest that you should change the default download location and check if it helps.
Method 1
In internet explorer, you can change the default location.
Here's how:
a. open internet explorer.
b. click on Tools , then select view downloads.
c. downloads for window, click Options.
d. now, enter the default download location and click on the OK button.
Turn on the computer at the beginning of boot and check if the problem persists.
Method 2
Perform a clean boot to see if no third-party service is causing the problem.
To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
http://support.Microsoft.com/kb/929135
Note: follow step 3 to reset the computer to start as usual after the boot process.
For your reference:
Windows Internet Explorer 9 Download Manager using
http://Windows.Microsoft.com/en-in/Windows-Vista/using-download-manager-in-Internet-Explorer
Response with more information to help you.
Let us know if you encounter problems under windows in the future. We will be happy to help you.
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