I'm having problems to download creative it low cloud load some files and now telling me that there is an error

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• I had many problems with the first cc 2014 so I reinstalled it and now it says that I can not open my project because it was recorded on a newer version. Is there something I can do?

  I had many problems with the first cc 2014 so I reinstalled it and now it says that I can not open my project because it was recorded on a newer version. Is there something I can do?

  Hi Gemma,

  It seems that after reinstalling, Premiere Pro no has not been updated to the latest version. Check your application creative cloud for updates. If she says Premiere Pro is up to date, try to update Premiere Pro through help > updates... option in Premiere Pro.

  Thank you

  Regalo

• I downloaded Photoshop CC, but when I tried to start it it says that there is an error.

  Always tried to start it, same result.  delited it tried to download CC PS once again, but now says that my CC PS is up-to-date and will not download again.  How can I get that back?

  This is perhaps due to the removal of the application of the CC of the Ps. As it has not been uninstalled, so when you try to download, it shows you that it is already downloaded.

  Run the cleanup tool to remove Ps CC:http://www.adobe.com/support/contact/cscleanertool.html . Restart the computer and then try to reinstall the Ps.

  If that's the case then please check your private messages and send me the necessary info to connect the session...

  Kind regards

  Ashutosh

• Hello, my name is Elias. I'm having problems with Adobe Creative Cloud, I wrote an email is not correct and I can't change it. How to fix?

  Hello, my name is Elias. I'm having problems with Adobe Creative Cloud, I wrote an email is not correct and I can't change it. How to fix it?

  Hello

  See the following topics:

  Bad e-mail address to sign in to Creative Cloud Desktop, how to pass to my email address?

  CC has a fake email, can not change

  Hope that helps!

  Kind regards

  Sheena

• Having problems to download Photoshop/Lightroom to Windows Vista.

  I have a Dell computer; Windows Vista
  I get a message saying that my system does not support this download (or something like that).
  I'm not savvy in computer science. Could someone help me please? I would be grateful!
  From what I can tell, I have 450 GB of space with 300 GB available free of charge. Who help me?
  Thank you!

  [go to Re: having problems to download Photoshop/Lightroom on Windows Vista. to continue the discussion...] MOD]

  your computer operating system is not compatible with the latest versions of the adobe programs.

• I just DOWNLOAD Adobe Creative but I need Photoshop for businesses, and now I find my PC creative cloud to teams after paying anyway € 29. How can I solve this problem? I have need creative Cloud but absolutely I need Photoshop!

  I just DOWNLOAD Adobe Creative but I need Photoshop for businesses, and now I find my PC creative cloud to teams after paying anyway € 29. How can I solve this problem? I have need creative Cloud but absolutely I need Photoshop! @

  You must contact Adobe to cancel the subscription you purchased

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Then, you need to purchase the subscription that you want to

  Cloud Plans https://creative.adobe.com/plans

  -Special photography plan includes Photoshop & Lightroom and Bridge & Mobile Lightroom

• Problems to download Creative Cloud, error message.

  I have problems to download creative cloud to my computer, it starts initialization and stops at a certain point. A message appears that says error and give a number.

  Hello

  Please see the links below:

  Download error, installation or update of Cloud Creative applications

  Re: Error 201

  Kind regards

  Sheena

• Packer of creative cloud in creating a package that I can install do not.  He goes through the motions, download all updates, create setup file, but it does not work despite the fact that there are no errors in the log files

  Packer of creative cloud in creating a package that I can install do not.  He goes through the motions, download all updates, create setup file, but it does not work despite the fact that there are no errors in the log files

  After hitting my head against the desk to repeatedly create packages, try on different computers I have finally found a solution.

  These packages have been copied on an external drive, if I try and install from the external drive, which is a common practice, it fails.

  If I then copy this file pkg from the outside, to the computer I install, then run it, it will to and moved very well.

  That is mind-boggling stupid, because it's rare that you have to copy the file into any computer, it is less always installed off the coast of externally, and many people in the company are pushing on the network and the management of the suites so there is a serious problem in Adobe package manager if this is the case where it cannot manage the Middle installed offshore.

  I hope that if anyone else is having problems so it suits.

• I downloaded Safari 10 and now every page that uses Java asks me to activate or not. How to avoid this new feature? I have problems to access my bank account.

  I downloaded Safari 10 and now every page that uses Java asks me to activate or not. How to avoid this new feature? I have problems to access my bank account.

  I think they mean JavaScript.

  In your Safari menu bar, click Safari > Preferences and then select the Security tab, and then select: Enable JavaScript

• I just downloaded Creative Suite 6 on my new MacBook and not only the interface seems a bit different but I noticed that the oil paint filter is not available.  I used the same discs on my office iMac and the filter still works there.

  I just downloaded Creative Suite 6 on my new MacBook and not only the interface seems a bit different but I noticed that the oil paint filter is not available.  I used the same discs on my office iMac and the filter still works there.  I use it often and would appreciate any help to recover!

  Please download and install Photoshop CS6 from the following link: download Creative Suite 6 applications

• We bought a license for adobe Photoshop cs5 and the machine, we have installed this app is having hardware problem then we moved this hard drive on another machine and now there are registration conflicts, and we couldn't save it please, help us to solve

  We bought a license for adobe Photoshop cs5 and the machine, we have installed this app is having hardware problem then we moved this hard drive on another machine and now there are registration conflicts, and we couldn't save it please help us solve this problem.

  Most likely, you will need to contact Adobe to reset your license.

  Contact the customer service

• I need to reinstall photoshop elements 8 after having problems with my hard drive. I use MacBook Pro and a timemachine. After restoring the program of the Time Machine, I got the error 6 code: a license for this product has stopt working. How can I cancel

  I need to reinstall photoshop elements 8 after having problems with my hard drive. I use MacBook Pro and a timemachine. After restoring the program of the Time Machine, I got the error 6 code: a license for this product has stopt working. How can I cancel it?

  See here:

  Error "Licensing has stopped working". Mac OS

• I downloaded Creative Manager of cloud, but in APPs it is frozen

  I downloaded Creative Manager of cloud, but in APPs it is frozen

  Hi rachel301280,

  Please specify the OS you are using. Uninstall Office CC, run the cleanup tool: http://www.adobe.com/support/contact/cscleanertool.html and install again Office CC.

  Kind regards

  Romit Sinha

• I downloaded a disk Image file, and now when I want to delete it, it says that the action cannot be completed because the file is opened in the system

  original title: Disk Image file

  While there, I downloaded a disk Image file, and now when I want to delete it, it says that the action cannot be completed because the file is opened in the system. Pls help me remove :)

  I discovered what the problem was... :)

• Hi, I bought and downloaded Adobe Pro, but when I reached installation and type my serial number, I get an error that it is inactive - can anyone help?

  Hi, I bought and downloaded Adobe Pro, but when I reached installation and type my serial number, I get an error that it is inactive - can anyone help?

  Adobe is a company that you bought?

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761