Having trouble accessing the creative cloud for download it and other applications
I use Safari v9.1.1 on an iMac with v10.11.5 El Capitan.
I tried every way I can see to get the links to download creative cloud or one of the applications with it (I have the number of members all apps) and whenever I click on a download link, it transfers me to the link to download, but then it just sits there. No spinning icon, no "Please wait", no message 'Download now', just a blank in my browser screen and nothing happens (see below - it is just on this screen forever). I just visited this site on my Windows laptop and accesses all what I needed, he does everything just not on my Mac. I can not even the desktop app creative cloud download so that I can try from here. It has been super frustrating for the last two hours.
Any suggestions?
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
Try disabling Norton as he seems to be to secure your machine and can prevent the download.
Tags: Adobe
Similar Questions
-
I bought the creative cloud for a year and I want to add Illustrator. I am also a teacher and would like the discount. How can I change the info? I have an ID and pay the heel of the school.
Hi Angie,.
I see that you purchased a plan of photography under the same email that you use with the forums.
Discount student/teacher if they are only available for full creative cloud subscription, not the plan of the photograph or any other single application.
You can buy the complete creative cloud, as well as with discounted prices.
Get in touch with our service customer for more information:-http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Also look for the plans under:-Creative Cloud price and membership plans | Adobe Creative Cloud
-
IM HAVING TROUBLE INSTALLING THE CREATIVE CLOUD APP
WHENEVER I TRY TO DOWNLOAD OR INSTALL CREATIVE CLOUD, SOMETHING ALWAYS POPS UP SAYING "WE ENCOUNTER A PROBLEM WITH A FILE DURING THE DOWNLOAD.
Please try: https://helpx.adobe.com/creative-cloud/kb/Download_Error_49.html and https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-
I am buying the creative cloud for picture only, and it does not work
Help, please
Hello
You can access the link as follows, where you can view the composition CC plans and plan of photography where you will be able to access and use CC Photoshop and Lightroom.
Pricing plans and creative Cloud membership | Adobe Creative Cloud
Thank you.
-
Have a new Mac computer. Does the migration of my old Mac, who will now be my backup. Having trouble getting my creative cloud running on the new Mac. I tried to download the installer of CreativeCloud but still does not work.
How can I get Creative Cloud works on 2nd new computer please?
Hello
Please use the link below to completely remove the creative Cloud Desktop Application.
Using creative cloud | Uninstall the creative cloud desktop application
Hope this will help you.
Kind regards
Hervé Khare
-
I bought the creative cloud for students and cannot access the document cloud.
Hello. I bought the creative cloud for students and cannot access the document cloud. I thought that it was part of the overall agreement, but it just says my trial has expired and does not allow me to do something. My payments were made. The only reason why I
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
How to download the creative cloud for my new desktop PC?
How to download the creative cloud for my new desktop PC?
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)
-An individual account is for one person and may not be shared with anyone else
-
Download yesterday the creative cloud for the first time that they offer me the trial version to be considered for Ps and Lr, but Lr tell my trial period has expired what can I do?
There is nothing easy to do on this computer, https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html
You can use the test on another computer.
-
How can I access the CPQ Cloud for training?
How can I access the CPQ Cloud for training?
Hi David,
I apologize for the delay. Here's the answer:
- Training / the DEMO Instances are available when the participant takes the yellow and blue belt for one week classes
- For partners above Gold membership and who are committed to configure CPQ team within their organization will be assigned instance of training
- Team size: 5
- Criteria:
- At least 1 people have taken courses guided sale (BPL) and have passed the examination (roles: sales)
- At least 2 people took GLP training/assessments for BMX products pre-sales (roles: sales specialist / delivery Management / Solution Architects)
- At least 2 people have had yellow belt / blue belt Certification exams and passed it (roles: the implementation specialists / developers / programmers Senior)
- At least 2 people (even that above) took enforcement GLP training/assessments for both products of BMX (roles: the implementation specialists / developers / programmers Senior)
- An assigned instance is provided for a period of time
OPN area knowledge for more information:
Oracle Partner Network (OPN), we have the materials following training downloaded and ready to go. This guided learning path and this process will help certify as a partner of CPQ with Oracle. Once again, the sales people will not need to go through BlueBelt, but welcomed to take yellow-belt for a good understanding of the product.
http://www.Oracle.com/partners/en/products/cloud-solutions/CPQ-cloud/get-trained/index.html
http://www.Oracle.com/partners/en/products/cloud-solutions/CPQ-cloud/get-specialized/index.html
http://www.Oracle.com/partners/campaign/CPQ-cloud-spec-criteria-2327913.html
Please let us know if you have any doubts!
Thank you for your patience.
G Flor
-
I bought the creative cloud for myself. I can install it to work?
If I bought the creative cloud for my personal use at home, can I install or use the product to my work?
Creative desktop cloud applications can be downloaded and installed on multiple computers, regardless of the operating system. You can be signed two machines at once, but may not use the software on these devices simultaneously.
See also:
-
How can I get the creative cloud to download?
How can I get the creative cloud to downloadCloud creation help / install, update or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
Install creative Cloud applications
-
What is the monthly cost of the creative cloud for students?
What is the monthly cost of the creative cloud for students?
This will depend on where you live - see plans page following the link to prices that correspond to the place where you are
Creative cloud plans
-
The creative cloud for students includes after effects CC?
The creative cloud for students includes after effects CC?
Yes.
You need a 64-bit computer and operating system to run it.
-
Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install after uninstalling it?
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
-
I have the creative cloud for $60 or anything like that, and I just want to downgrade using Adobe Premiere Pro. I don't use any other programs and I don't want to pay for it
Please refer to:
FAQ: How can I change to a different plan of the creative cloud?
Maybe you are looking for
-
Satellite A135 can't find any WLan network
My Satellite A135 Vista went through a severe virus problems and cleaning tools with some cleaning. The latter, I found that it could not find any wireless network (there are many)The system could not fix the problem even if the driver has been reins
-
Problems in upgrading my iPad 2
Recently, I decided to upgrade my ipad2. According to the apple website, I have connected my ipad to itune page on my computer. At the end of the upgrade process, a sign of error appeared. (error 9) From my ipad has stopped working. The only sign is
-
I want to click on the file, the search capabilities with labview Datafinder. I already knew I can create scripts to perform operations DIAdem datafinder, but this isn't really what I want. I want to know if Datafinder has any direct Labview API, or
-
Step diagram complex on front panel
Hello! I would like to create VI to establish a scheme of the stage for 6 valves in operation.On this front, I imagined a table, where the markets are under another as rows in a table. Each step must be timed and the positions of the valve must be se
-
The AMD graphics card driver update
I have desktop pc HP Pavilion 500-242 running Windows 8.1 (pre-installed) which has driver AMD Radion HD D 7560/AMD Radion R5 235 double Graphic and when I searched the website of AMD and ran their graphics card auto detect culminating in the update