Having trouble accessing the creative cloud for download it and other applications

I use Safari v9.1.1 on an iMac with v10.11.5 El Capitan.

I tried every way I can see to get the links to download creative cloud or one of the applications with it (I have the number of members all apps) and whenever I click on a download link, it transfers me to the link to download, but then it just sits there. No spinning icon, no "Please wait", no message 'Download now', just a blank in my browser screen and nothing happens (see below - it is just on this screen forever). I just visited this site on my Windows laptop and accesses all what I needed, he does everything just not on my Mac. I can not even the desktop app creative cloud download so that I can try from here. It has been super frustrating for the last two hours.

Any suggestions?

adobe blank page.jpg

Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

Try disabling Norton as he seems to be to secure your machine and can prevent the download.

Tags: Adobe

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