Headset Bluetooth vista crashes

I bought Bueant z9 bluetooth headset for use with Skype.

Unfortunately, it breaks down vista and returns a code to STOP #8.

Someone knows how to fix this?
I have Dell 6400 with a BT355 module.
Previous research suggests that it is a bad driver but how to confirm. My drivers are up to date.

GavinX,
Let me ask you a few questions to help solve this problem.

Which version of Vista you are running - it's 32-bit or 64-bit?

Has your Blueant Z9 firmware was last updated? http://www.blueantz9.com/HTML/firmware-upgrade.html

Have you tried removing completely / uninstallng the Bluetooth drivers from the computer, restart, and then plug in and let Vista reinstall the drivers?

Let us know these things, so that we can better help you.
Thank you
Gloria
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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