Hello, I have a HP Office Jet 5610Xi. I have a printer error

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  I try to install HP Office Jet 7210 all-in-one printer.

  My operating system is Windows Vista Home Premium, service pack 1

  My computer is an AMD Athlon 64 x 2 Dual Core Processor 5000 + 2.61 GHz, with 2 GB of RAM and on the 32-bit operating system

  When I go through the guests to the screen, I get two errors.

  (1) is due to an error of operation. As I have Vista it triggers a caveat, but I understand that this can be ignored and continued

  (2) the system can be installed using the "Run As" command... ». Apparently, I need to re - login as administrator. I am connected with the admin privaledges so not sure how to fix this

  Appreciate your help.

  I'm sure that yu you are trying to install from the installation to Windows XP CD. Try to download the software from THIS page and try to install.

• HP OFFICE JET PRO 6960: HP OFFICE JET PRO 6960 does not print pages with j.pegs on them, only those with a pure impression

  HP Office Jet Pro 6960  New installed printer yesterday using CD

  Hi L-U-L-U,.

  Thank you for your answer!

  I would certainly recommend re - create these two files. If everything else is fine printing, it is possible that these files has become corrupted somehow.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope this information helps!

• My Office Jet 6210 all in one printer has an error message is displayed. "OX805dcc31 1309:fm_interpre".

  My Office Jet 6210 all in one printer has an error message is displayed. «OX805dcc31 1309:fm_interpre the printer will not be closed off the coast (unless I unplug it), and I can not get the error message to change.»  Any ideas what I can do?

  It sounds like a code of 'asserting' firmware, something really bad happened - the most probable hardware problem.

• Office Jet 6700: HP Office jet 6700, I try to print it says printer ready, file print empty!

  I have a HP Office Jet 6700. I am trying to print a document, it will say print Untitled. The print queue of the printer will open and say printer is print ready, empty file, Idle.

  It is automatically paused printer. When I try to click on the document itself in the print queue and resume printing it gives the same message.

  Power on the printer flashes slowly as well.

  I hae rebooted my computer and restart the printer completely several times and it still didn't work. I printed just something about this last night so I don't know what the problem is.

  Hello! Welcome to the @Chinadoll702 forums

  I read your post on printing problems you encountered on your Mac running 10.6 and your Officejet 6700. I have some ideas in mind to start and I would like to know the results and we will take it from there.

  Update the firmware of the printer: get the latest Firmware and updates

  Be able to reset the printer and make sure the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help greatly.

  Press the power button to turn the product on.
  With the product, unplug the power cord from the back of the product.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the product.
  If the product does not light by itself, press the Power button to turn it on.

  Make a few copy then and tell me if the copies suspend, cancel, do not work, etc.

  Try to print the text change on your Mac as well and get back to me with the results.

  Good luck

• HP Office jet 4500 all in one - runtime error

  Hello

  I get the runtime error after installation of the software for the HP Office jet one 4500 allin.

  Runtime error

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: Setup.exe_HP Installer
  Application version: 13.0.445.0
  Application timestamp: 4a 734121
  Fault Module name: Setup.exe
  Fault Module Version: 13.0.445.0
  Timestamp of Module error: 4a 734121
  Exception code: 40000015
  Exception offset: 000a6def
  OS version: 6.1.7601.2.1.0.768.3
  Locale ID: 4105
  Additional information 1: 67 d 9
  More information 2: 67d918b5d2dc6eb7485f13ad2e1b79c1
  3 more information: 94e2
  Additional information 4: 94e2063d6d7b27c1f4fa5e4c6677d074

  I'm not an expert but I installed a printer a bit in my life and man, this one gives me grey hair.

  I am running Windows 7 32 bit on a HP Pavillion Multimedia Series.

  I tried with or without Firewall, unisatall reinstall awhile, use the floppy disk or download the software/driver of HP, zit, nada nothig, still the same error

  I hope someone has an answer

  Thanks in advance

  DanD13

  Hello DanD13

  I understand that you have the a runtime error when trying to install your HP Officejet 4500 on your Windows 7 system. I provided you a few steps to try below which should clear up this place for you and you can install the software correctly.

  Step 1. Click on start and open the command prompt

  Step 2. Type %temp% in the field run and press ENTER.

  Step 3. Locate and open the folder starting with 7z (example: 7zS2356)

  Step 4. Open the Util folder

  Step 5. The CCC folder

  Step 6. Run uninstall_L3 (exe or Bat)

  Step 7. Once the uninstall is complete, reboot the computer

  When you computer goes back to the top, try to reinstall your software.

  This should fix your error and get you back up and running. I want to thank you for posting about this on the HP Forums. Have a great day!

• Office Jet 6700 Premium: unable to print from 6700 JO unless I wake up

  Hello

  The appellant here desperate because I cannot solve this ongoing problem.

  System set up:

  Office Office

  HP Office Jet 6700 premium

  Wire in a BT Home Hub

  Laptop HP EVO, running wireless

  Problem:

  I can no longer print the laptop wireless. I need to go to my office and print something. Then only the printer seems to be "awake", and then I can print from the laptop. As you can imagine this is not how it is supposed to be and this causes a lot of frustration.

  The printer is also set for a static IP address (it was to solve other printing problems ). I also checked the firmware, and it is up to date.

  Please tell us how to solve this problem.

  Thanking you in advance

  Wolfgang

  Hi @Klee66,

  Welcome to the Forums of HP Support!

  I understand that your HP Office Jet 6700 Premium do not wake up when you print on it, unless you wake up before hand. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  There could be many reasons why this is happening, so please bear with me.

  I see what your printer firmware is up to date, which is good.

  • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  Please try Fix It tool of Microsofts, solve printer problems.

  You do not share the printer from the computer desktop you have in sharing files and printing? Otherwise, this could cause part of the problem.

  Do you turn the printer power on and off?

  I can't see what your printer is connected to the BT Hub with an ethernet cable.

  It is possible that the laptop is connected to the printer cannot communicate on the 5.0 GHz network. If they are of the same name that will be confusing.

  Have you tried to configure the wireless and no cable connection on the printer to see if it makes a difference?

  How old is the router, have you also checked to see if the router firmware is up-to-date?

  Is the router dual-band? Two networks are the same SSID for 2.4 GHz and 5.0 GHz? If so, change the SSID to 5.0 GHz to a different name and restart all devices.

  What router do you have to BT?

  I suggest you read this article by BT, I have problems of connection of 5 GHz and features dual band wireless BT Home Hub 4 or 5 Hub.

  I see that you have setup a static IP address. It's a good idea to assign the printer a static IP address outside your DHCP range. For example, some routers default DHCP is located between 192.168.0.100 to 192.168.0.200. So, I would use 192.168.0.232.

  While in SAP, open the network tab, and then select IPv4.

  Set the manual DNS on the printer.

  • Set the primary DNS as 8.8.8.8
  • And the secondary DNS as 8.8.4.4

  I would like to try the steps in this guide, HP printers - printer (Windows 8) "offline" Status Message.

  If the problem persists, please see these links or contact BT

  BT.com BT Home Hub 5 Product Details - link

  http://BT.custhelp.com/app/answers/detail/A_ID/46549/kW/how%20do%20i%20Change%20The%20Power%20save%2...

  BT.com link - saving on the BT Home Hub 4 and 5 of Hub

  http://BT.custhelp.com/app/answers/detail/A_ID/43669/c/346/session/L2F2LzEvdGltZS8xMzg2NzczMzgzL3NpZ...

  BT.com link - what is the function of Smart Wireless BT Home Hub 3 and Hub 4 Hub5?

  http://BT.custhelp.com/app/answers/detail/A_ID/32235/kW/how%20do%20i%20Change%20The%20Power%20save%2...

  BT.com - contact us

  https://bt.custhelp.com/app/contact#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjciLCJzdGVwSWR4IjowfQ...

  I hope this helps. Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Office Jet Pro 8610: El Capitan problem - error =-19 unsupported color space

  Q: problem for you to connect to HP Office Jet Pro 8610

  Apple - iMac 21.5 "®-Intel Core i5 (1.6 GHz) - memory of 8 GB - 1 TB hard"

  El Capitan
  
  Printer: HP OfficeJet Pro 8610
  
  Help my printer set-up of mother-in-law to his new iMac. Wi - Fi connection; It will display the page of 'test' for the HP Mac utility. Printing from an application (Mail, etc.) results in "unsupported Colorspace = - 19" error.
  
  I uninstalled and ran disk first aid and re-connected. I deleted Printers/Scanners and added in. Various combinations of the above steps with re - starts between the two. Am already balding, can't afford to get out more. Any advice greatly appreciated.

  Well, to refine the question, you have a blue flashing or a solid blue light on the printer?

• HP Office Jet Pro 8610 do not print, but will only fax

  We have a HP Office Jet 8610 Pro and it worked fine until we hung like a fax also Thursday.

  He used to copy, print, scan perfectly but it takes a new fax machine, so we went and bought the phone cord and hung a fax and telephone line with built in answering the Office Jet and the fax jobs, but now it not print a document in Open Office to the printer because she's trying to make a fax cover page.

  I've ran out of ideas can you please help?

  There are two pilots "printer" there, to print, choose the "printer Officejet Pro 8610' instead of the 'Officejet Pro 8610 FAX. Probably, you set another value by default when the fax feature is added, which is for the PC - fax. If you use the print function more often than the fax, make non-fax the default printer.

• Office Jet 6815: office jet x 64 does not print

  6815 office jet program is installed it used before without any problem but now I'm going to print it shows is ready to print, but the document remains in the print queue

  Welcome to the @LuisCKcommunity.

  I will certainly do my best to help you, however, I would ask that you please let me know some more useful information to help me the problem of the search for you.

  Please respond to me with the following. If there is no action here that you haven't tried, please try them before you answer and include the result in your response to me:

  How the printer is connected (USB / wireless / wired / Bluetooth)?
  Did you test functionality of the hardware (made copies) and they work successfully?
  Have you tried printing from different programs?
  Have you tried to uninstall and reinstall the software?
  Run the print and Scan Doctor and understand the results.
  Have you made recent changes to your establishment (moving, upgrade, downgrade, new software, new router, etc.)?
  Have you completed all the updates of Windows/Mac OS?

  Thank you.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• HP Office Jet 8500 A910: Unable to print from N network but can print from network G

  I have a printing problem whenever I'm on my Wireless-N network. My printer is connected to the Wireless-G network, because apparently it doesn't support Wireless-N. I have the two Setup at home. My laptop can ping and see the printer when connected to wireless G, but impossible to print on it. I get an error message. As soon as I join the G wireless network, but it will print without problems. Is it possible that I can stay on the network n wireless and printing to the printer when it is on a wireless g network seems as if there should be a way to make this work.  I tried the IP address and Port 9100 printing manually and it did not form the network N I tried with Port Discovery HP monitor and it wouldn't do the N network. I get just an error and the printer would act as he was trying to print but never print anything. Any help would be appreciated.

  Hello and welcome to the HP support community!

  Your "network" uses wifi 5.0 GHz frequency?  If so, that's the problem.

  The printer can only use the frequency of 2.4 GHz, but according to specifications:

  "802.11 b/g/n 2.4 GHz networks, only.   There should be no problem with the help of 802.11/n.

  WyreNut

• How do you set the time and date for the fax on HP Office Jet 4622 all-in-one printer?

  I installed the all-in-one printer HP Office Jet 4622 and everything works like.  However on the test page for the date and fax are showing Jan-00-00 00:00 AM.  I don't know how to change the date and time.  Help, please.  Thank you.

  Use the Setup (wrench) button on the front of the printer to look through the settings menu to set the date and time of the printer.

• HP Office jet 5610 all in one printer

  Hi, I replaced an ink cartridge and not ok for printing alignment, but when I tried to print a letter then, nothing has been printed. Can someone let me know how to get the printer to work? It will not even get to delete the queue printing. Thank you. Yunsin

  Hello

  Once you press the CONFIGURATION button, then on the printer screen it will list you options.

  Press the arrow key to select the TOOLS, press OK, then

  Press the kew arrow to select clean cartridge or print head cleaning , then press the OK button

  Kind regards
  Jabzi

  Help the community by marking this post.
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  I work for HP

• HP Office Jet Pro 6830 AIO: Getting printer offline message when you try to print

  When I try to print, I can't have a pop-up indicating that the printer is offline.

  If the printer is off / on, it starts printing.

  If I then submit a new print job, then I get the error again.

  I just installed all the latest drivers, including printing software HP and doctor Scan.

  I am running windows on a HP Pavilion g6 10.

  My printer is set to print via wifi and I can see the status of the printer with software 6830

  Hello
  
  Thank you for using the HP Forums.
  
  Can you try using a TCP/IP port?
  
  Creating a TCP IP port
  
  1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Enter the IP address of the printer.
  
  This video resource will show you how do:
  
  Create & use TCP IP port
  
  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)
  
  Let us know if it works

• Office jet Pro 6975: install new printer

  Bought the new printer to replace the 7 year, HP Photosmart printer.  Should I delete all the files from HP on my mac and start cleaning up when installing it or simply delete the printer.

  Hello

  You can uninstall the old HP printer software on your mac before installing the new driver software for your new printer.

  Please see this link for more information on how to uninstall the printer HP on Mac software

  http://support.HP.com/us-en/document/c02440673

  I hope this helps!

  "Although I am an employee of HP, I speak for me and not on behalf of HP' 'Say" thank you"by clicking on the star of congratulations in the post helped you. '" -Please indicate the position that solved your problem as "acceptable Solution"