HP OFFICE JET PRO 6960: HP OFFICE JET PRO 6960 does not print pages with j.pegs on them, only those with a pure impression

Similar Questions

• HP Officejet Pro 8620 does not print, but the document is sent to the printer without error

  I bought a HP Officejet Pro 8620 and connect 2 computers via a wireless connection with the latest driver.
  In the first computer (windows 7) I can print without any problem
  On the second one (windows 8), when I try to print, I can see in the windows printer spooler file that I'm going to print. The file is sent to the printer, without error, BUT nothing happens.
  I already tried reinstalling the drivers, restart the computer, the printer. I tried to connect to a wired network. It still does not. It's very weird but I got no error, just does not print. I thought that the printer does not work, but on the second computer I can print.
  Thank you for your advice

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• OfficeJt Pro 8620: OfficeJet pro 8620 does not print

  My new 8620 habit simply printed.

  Scan and these images successfully appears on the laptop.  Wireless connection is strong and recognized.  can print from 2 different iPhones, but nothing of the laptop.

  Print Manager and HP Web site so tell me the printer is online and ready, and is the default printer recognized and there is no problem with the printer.

  Same printing page Web HP EWS but nothing else of the laptop may print

  Running HP Print & Scan Dr. (about 4 times) and the test page does not print, but I can print the internal test page.  Then say it is a software problem and uninstall.

  Have uninstalled and reinstalled twice, completely deleted printer off, unplugged, ALL but nothing doesn't make this stupid boring piece of manure impression

  Not sure whether I'm under Windows 10 32 or 64 bits.  Remember exactly where to find this info.

  Urgent need help I have work to do.

  Thank you

  Hello

  Thank you for using the HP forum.

  Have you tried to install the HP printer software?

  You can download and install the software FULL of HP printing features to win 10 (32/64-bit):

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  Let us know if it works and what are the errors that you see.

  We recommend that you uninstall before reinstalling the previous software.

  Hope that helps.

• OfficeJet Pro 8620: Does not print color

  My 8620 Pro Offoce prints only in black except when I print a test page. I have a Mac running OS X El Capitan. I have updated the drivers so that changed with hp ink cartridges ink cartridges. I can't understand why nothing prints in color. Can anyone help?

  Welcome to the HP community @Walt_1,

  I wanted to tender hand to try to help with the problem you are having with your Mac running 10.11 does not print black when you use your Officejet 8620. As the test print black pages, we know that the printer itself works fine, and the problem is software partner. Here are some steps I suggest for you to try.

  • Reset the printing system
  • Restart the Mac.
  • Click on this link, download and run the HP Easy Start to install the printer.
  • In addition, to download this driver: HP v3.1 for OS X printer drivers.
  • Try to print from a few different programs from your Mac to test printing.

  Let me know the results if you please!

  Testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.
  

  Good luck, I hope this information helps

• Printers Multifunction LaserJet pro CM1415fnw does not print in color.

  I have a hp pro cm1415fnw mfp laser jet in my office who does not want to print in color. I have a windows xp. Whenever I try to print in color out of windows from microsoft or the internet the picture comes out all black and not in color. When I print a diagnostics page it prints in color, however. I need help.

  Hi RicherdAC24,

  Follow the steps below to uninstall and reinstall the printer.

  1. open Control Panel

  2. click on uninstall a program

  3 uninstall the Laserjet CM1415 in the list

  4 restart your computer

  5. download and install the latest version of Adobe flash player

  6 download the drivers and full software functionality, and then reinstall the printer.

• New OfficeJet Pro 8620 does not print PDF files

  I have a brand new 8620 and I use Windows 7. My printer prints a few PDFs but not most other PDF documents. I am using Acrobat Reader XI. The printer will print from MS Office.

  HELP, please!

  Hello! Welcome to the @lmel forums

  I have a few ideas that come to mind, I read the issue you're having with printing of PDF files. They are here!

  1. try to resave the PDF files that do not print and then try printing again.

  2. update of Adobe:

  Select help - search for updates. If a new update is available, it installs automatically.
  Once installed, you can restart a computer.
  Then try to print the PDF file.
  
  http://helpx.Adobe.com/Acrobat/KB/troubleshoot-PDF-printing-Acrobat-Reader.html

  3. run the print and scan the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results.

  4. uninstalling the printer software

  Restart the PC

  Reinstall the printer: HP Officejet Pro 8620 e-all-in-One Printer series full feature software and drivers

  That should do the trick! Keep me abreast of the results!

  Have a great Wednesday

• HP Officeject Pro 8620 does not print avery 74467

  Hello

  I just bought a 8620 Pro Officeject and need to print name badges. I bought the avery 74467 product which is not a standard size paper - that's about 1/2 the size of an 8.5 x 11 sheet of paper.  Unfortunately, the printer does not recognize the paper and the paper size is not listed in the options of paper or find a "custom" button

  Any help would be great, I need to get these done for tomorrow!

  Hi John,.

  Welcome to the Community Forum of HP.

  I don't know if you've tried or not, you might be worth a visit.

  Avery has a free software that installs in Office Word:

  Avery Wizard for Microsoft® Office

  I just checked; the model you mentioned is part of the program.

  If you do not have access to the word, I believe you can use the program online (on site), and then print the output on your printer.

  The nice thing about this version of the software, once again, assuming that you have the floor, is that the output creates a Word document format (.doc / .docx)-no types of proprietary software.

  Click on the Thumbs - Up Kudos to show that you appreciate the help.

  Click on accept as Solution when the answer provides a fix or a workaround!

  Although I strive to reflect best practices of HP, I do not work for HP.

• HP Officejet Pro 8500 does not print documents and reports for Quicken 2008

  New computer will not print in Quicken 2008 software.  Tried all the possible solutions. I installed Windows 7.  I downloaded and installed the new software for HP Office Pro 8500 work with Windows 7.  Software program Quicken 2008 order printing accordingly.  All other software programs prints perfectly. Help!  I get no support Quicken's help.

  Message edited by Tiger-Pope on 28/10/2009 15:38

  Tiger-Pope wrote:
  New computer will not print in Quicken 2008 software.  Tried all the possible solutions. I installed Windows 7.  I downloaded and installed the new software for HP Office Pro 8500 work with Windows 7.  Software program Quicken 2008 order printing accordingly.  All other software programs prints perfectly. Help!  I get no support Quicken's help.

  You have the 64 bit version of Windows 7?  This thread suggests printing from Vista 64 bit (and WIn 7 would be similar) is a problem in Quicken 2008 and 2009.  The thread suggests there is a solution, but the link requires registration for the forum of Quicken and who did not work for me this afternoon.

• OfficeJet pro 8630: Officejet pro 8630 does not print documents from microsoft work.

  Microsoft Word and Excel documents (Office Suite 2013) not print not... not even a reeling.  All the rest reels and prints.

  Printing a shaw wireless router.

  Hi @sky9,

  Thanks for the reply.

  The version of MS Office is not the problem it's the corruption on the computer. I recommend that you uninstall and reinstall MS Office and ensure that the updates of Windows are updated.

  If the problem persists, please contact Microsoft.

  Thank you.

• OfficeJet Pro 8610 does not print the files, but other things work

  Hello

  I want to install a whole new 8610 to our computer with WIndows 8.1 HP's OfficeJet Pro and I use a USB cable.

  I installed everything correctly according to the setting (green controls along the + "full installation") and the printer is set as default (also with the green check mark).

  There is communication between the two because I can print test pages (head alignment, etc.) for HP printer app and I can also scan a doc to the PC successfully.

  Despite the light the printer in the print menu, when you try to print, I can't any print file from PC to the printer, an email or a Word doc.

  And what baffles me, is that I can see the printed file go into the queue for a bit of treatment, then it disappears as if it's done, but it is not an activity of the printer.

  I completely uninstalled and reinstalled nothing doesn't.

  This should take 10 minutes to Setup, and I just don't understand.

  Thanks for your help.

  Hi Ringo1115.

  You might try the recommendation at the following link.   If this does not resolve your problem, you might want to try the tool print and scan diagnostic.

  If one of them resolve your problem, please write it down as resolved.  In this way, others may benefit from your experience.

  I hope this helps you...

• New to Pro-100, do not print, problems with a color cast or poor shadow values

  Hi forum! I am a new owner of a Pro-100. I have a Pro - 9500 Mark II.

  I have a symptom of having a kind of dominant to my dark values on several tests of purple color printing. I printed with photoshop and everything just app photo apple - same result.

  My blues are supposed to be blue electric/royal, but I'm close to the Navy. Violet is also in shades clear, but not as obvious.

  My nozzel checks look good, I did a cleanup, tried a few different profiles...

  All advice appreciated. The image below is an idea of what I see. I'm not in a piece of color balanced to take a picture of my impression with the monitor. Thank you!

  

  Fixed! I got on the Horn with support canon technique. Mary told me download Print Studio Pro. We made some adjustments and I now have a good impression. the result is great, but the process seems like a band-aid to put on/in photoshop. I wonder if the question is more photoshop, or even more with the software of the printer... But, Cannon was very helpful, the whole process takes about 30 minutes.

• HP Officejet 8600: HP Officejet Pro 8600 - does not print lower 1/3 of the page

  Text & images on lower 1/3 of the pages do not print on my 8600. I believe that I have updated the printer drivers and my laptop HP dv7 Envy.  I think I checked all the settings - however, the problem persists. Any help would be appreciated.

  Hey @gmi7envy,

  Thanks for posting in the Forum from HP Support.

  I see you have a partial page printing problem when you use your HP Officejet Pro 8600 e-all-in-one printer. I want to help you with this. I have some suggestions that might help.

  I think it is a problem of software, but just in case, try to make a copy of the façade - if printing result is normal appearance, fine. If this is not the case, click here to access hardware troubleshooting tips from HP.

  Assuming you were able to make a decent copy of the façade, we will assume that your printing problems are focused on software. Accordingly, I recommend you try the following steps:

  Uninstall your printer

  • Press the Windows key + r
  • Type of control panel and press enter
  • Click on programs and features
  • Select the driver for your printer from the list, and then click on uninstall.

  Remove temporary files from your PC:

  • Press the Windows key + r
  • Type %temp%, and then press enter
  • Press Ctrl + a to select all files
  • Press Delete
  • Note that some files do not delete - do not worry, this is normal. Simply click ignore that you're prompted.
  • Empty your trash at the end.

  Download the printer Installation Wizard

  Click here to install the HP printer install wizard (instead of directly using the printer driver). When you run it, this utility will facilitate what I hope it's a smoother and more efficient printer installation.

  Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below and clicking 'resolved' (this will help others find the solution).

  Thanks for posting in the Forum from HP Support.

  Have a great day!

• HP Officejet Pro 8100 does not print - wired network connection - Mac OS x 10.9

  I have my 8100 Officejet Pro connected to my home network via a wired ethernet connection. I use Mac OS X 10.9. We had ongoing problems with the printer is accessible via the network. Whenever we have set up the connection, it works for a few print jobs, but whenever we close the printer, the next attempt to print always fails.

  I just went through all steps to solve the problem. I went back to square one: reinstalled printer drivers on my MacBook Pro running Mac OS x 10.9; has passed through all stages of wired network connection. and now, every time I send a job to the printer, it fits like the receipt of employment and printing, but the printer itself does not.

  The Billboard on the printer indicates it is connected to the network. Print the Network Setup page confirms it is connected to the cable network. Visit the IP address of the printer via my web browser also confirmed. I am able to print a printer HP Print Utility status report, so I don't know that the computer network and the printer are connected and communicate with each other. However, I can't print from MS Word, PDF files or anywhere else outside of the HP Print utility. Work is revealed in the queue, where it shows the status of each page completely 100%, employment disappears, but does never print it.

  Help, please. This has been a problem since I bought the printer, and now that my warranty has expired, it's my last hope of fixing. I'm at the end of my tether with a device that I spent enough money on to expect to work, and it does not work properly literally since the day where it was purchased. All attempts to implement working temporarily, at best. Thanks in advance and if you need more information, please let me know.

  Hi DBG345

  I understand that you are now able to print from USB, but not on the network.

  There are a few things you can try.

  Connect the printer to the router with the ethernet cable.

  Unplug the USB cable.

  Get the IP address of the printer.

  Click on the Apple.
  Click on System Preferences, click on the print icon and scanning, select the printer, click the sign - to remove the printer. Then click on the + sign, then select the printer from the list, select the printer name first, if it does not try the driver airprint, (airprint is apple pre-installed with functionality of basic pilot) click on the Add button.

  You can try is to add the printer as a Protocol IP to see if it will work. Go to Apple, system, print, and scan preferences, click on + button, then select the icon of intellectual property across the top, type in the IP address of the printer, select direct stream below, then apply.

  Try to print.

  I would like to sign up for updates from the HP driver. When available, you will be informed by e-mail.

  Hope that helps.

• Jet office pro 8500 does not print Yellow - no error messages and printhead life shows good

  I have an Officejet Pro 8500 A909n Prime that doesn't print Yellow. I have replaced the yellow cartridge twice, cleaned the printheads as well regular and deep cleaning, and I cleaned the contacts on the print head. Current information shows the printhead as good quality. The amount of ink is correct. There has never been no error messages whatsoever. What gives?

  {The content removed}

  Sorry, but none of your suggestions helped. What I suspected at the outset was the printhead and it seems to be what needs to be replaced. HP and print heads are a big problem and I had this problem on previous models of the officejet family. My Canon has been in service for seven or eight years and I have never had a problem with it. I think that if I replace this printer that I might have to consider anything other than HP. Thanks a lot for your help.

• Office Jet 6815: office jet x 64 does not print

  6815 office jet program is installed it used before without any problem but now I'm going to print it shows is ready to print, but the document remains in the print queue

  Welcome to the @LuisCKcommunity.

  I will certainly do my best to help you, however, I would ask that you please let me know some more useful information to help me the problem of the search for you.

  Please respond to me with the following. If there is no action here that you haven't tried, please try them before you answer and include the result in your response to me:

  How the printer is connected (USB / wireless / wired / Bluetooth)?
  Did you test functionality of the hardware (made copies) and they work successfully?
  Have you tried printing from different programs?
  Have you tried to uninstall and reinstall the software?
  Run the print and Scan Doctor and understand the results.
  Have you made recent changes to your establishment (moving, upgrade, downgrade, new software, new router, etc.)?
  Have you completed all the updates of Windows/Mac OS?

  Thank you.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.