Hi, I recently bought single-app creative cloud for Acrobat Pro DC membership in a one-year contract, but now realize that my computor software is too old for me to even use it. Order is not yet passed through yet since I just bought it t

Similar Questions

• I bought the "composition of single-app creative cloud for Illustrator (a year)", but never received the serial number. Where can I find it?

  I bought the "composition of single-app creative cloud for Illustrator (a year)", but never received the serial number. Where can I find it?

  Help!

  Vivif8072 please see in Sign, activation or connection errors. CS5.5 and later for more information on how to solve the connection error preventing allowing him membership.

• Please help to cancel my subscription of single-app creative cloud for Acrobat Pro (at least) which has been subscribed by mistake and now I am penalized for her 3 months. Cannot find the plan tab Cancel in adobe India website

  Please help to cancel my subscription of single-app creative cloud for Acrobat Pro (at least) which has been subscribed by mistake and now I am penalized for her 3 months. Cannot find the tab cancel the plan to manage the website of adobe India tab. Help, please...

  Cancel your membership Adobe Creative Cloud

• Delete my single-app creative cloud for Acrobat Pro DC membership subscription (one year)

  Hello

  Company stops and I want to remove my Creative Clound Single-app subscription.

  Each month, I held my credit card.

  My renewal is on Jan 2016. I don't want to pay for it or renew my subscription.

  Can't remove my details of credit card as well.

  Pls send a mail to [Remove personal information] after the removal of the account is.

  Thank you!

  Cherry blossom @.

  In order to cancel the order, please contact customer service

  [Note: make sure that you are connected to the Web site with the valid Adobe ID under which the product is]

  For more information on cancellation: cancel your creative cloud membership

• combine several PDF, I have to add this feature. I have single-app creative cloud for Acrobat Pro DC membership (one year) should I upgrade functionality

  I have to upgrade to get this functionality?

  Yes.

  Please see upgrade or change your plan creative cloud

• I bought simple-app creative cloud for Illustrator (at least) membership, but it is not installed in my computer

  I bought simple-app creative cloud for Illustrator (at least) membership, but it is not installed in my computer

  Hello

  Please refer to the help documents below to download the application Adobe CC:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Once the CC Office application installed, you can install the Illustrator application from there.

  Kind regards

  Sheena

• Please Ref.Order No.13015248129 dt 8 may 2015. I wanted to buy the licensed version of ADOBE ACROBAT PRO CD (on EMI of INR 809 per month) and by following links from site, instead finished with "simple-app creative cloud for Acrobat Pro (a - ye membership

  I wanted to buy the licensed version of ADOBE ACROBAT PRO CD (on EMI of INR 809 per month) and by following links from site, instead finished with "simple-app creative cloud for Acrobat Pro membership (one year)"-which I don't want. . How can I get ADOBE ACROBAT PRO DC?

  Hello

  For a perpetual license of Adobe Acrobat DC we don't have Ant EMI. You pay only once and buy the product Adobe Store - Adobe Acrobat Pro DC

  Perpetual license will include the serial number of the software.

  If you wish to cancel the order above, then go to the contact us page, then click on the "still need help?" Contact us'button.

  ^ Ani

• I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial?

  I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial for the entire application?

  And I checked the FAQ, it says that "no serial number is required for membership or subscription plan products such as Creative clouds - the student and the teacher.» Simply sign in with your Adobe ID to activate your membership. »

  However when I tried to login with my ID on Adobe Application Manager, he always says that it can't find the order and suggest me to buy a.

  I really wonder how I can work through this?

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• For a designer of shoes, I need more than photoshop and illustrator? is it better to get the full creative cloud for £58 per month? or would I not need all of them? should I get adobe stock as well?

  For a designer of shoes, I need more than photoshop and illustrator? is it better to get the full creative cloud for £58 per month? or would I not need all of them? should I get adobe stock as well?

  @

  Hi Alice,.

  It's totally up to you who request CC will you use and therefore, you can customize your plans.

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  You can also join Adobe sales for assistance.

  Kind regards

  Sheena

• I rent the creative cloud for student. I use two devices iMac and Macbook. Can I install creative cloud on both devices?

  I appreciate your help!

  Hello

  Yes, you can download it on Mac/Windows computers. As subscription creative cloud is allowed to be used on two computers, but you cannot use it at the same time.

  You may please check out the link below to download the desktop app creative cloud.

  Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud

  You can also see help document https://helpx.adobe.com/creative-cloud/help/manage-apps-services-desktop.html

  Hope this will help.

• How to cancel membership simple-app creative cloud for Photoshop (the month)?

  Hello

  I tried to cancel my subscription.  I followed the steps to do this online but when I go to manage the plan, there is nothing there about my plan of composition (one month to the next) creative cloud that I pay for.  Can I get assistance in the resolution of this please.

  Thank you very much

  Ben Lowes

  This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription

  -Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I have removed creative cloud, reinstalled Acrobat Pro 11, already paid and renew it your subscription window doesn't let me open Acrobat 11

  creative cloud being too difficult, I decided to go back to Dreamweaver CS 6 and Acrobat Pro 11, which I had already purchased. I removed all the programs of creative cloud and managed to remove the creative cloud Panel. I reinstalled the Dreamweaver CS 6 and Acrobat Pro 11. From Dreamweaver CS six is no problem. When I tried to start Acrobat Pro 11, I am faced with creativity cloud renew your subscription pop-up window. I don't want to renew my subscription. What keeps me using the Acrobat Pro 11 I bought only?

  In this case, you can try with the basic first steps.

  I see that you just want to use your standalone product, but still he is asking to renew the creative cloud subscription when you try to launch applications.

  Step 1

  Enable the display of files and folders hidden if you are using a Windows computer.

  Clear the contents of the SLCache folder.

  Then run the Adobe application, it will ask identify yourself again.

  Click on license this software option and identify yourself and enter the serial number.

  If it always inspires with message to renew the subscription.

  Try using different Adobe ID signature.

  This should solve the problem

• Creative cloud and Acrobat Pro XI

  I just purchased creative cloud.  How can I download Acrobat Pro since it is not listed on my Adobe Application Manager?

  What do you see when you scroll down to the bottom of this list?

  that is what is listed in the window of the AAM after prelude CS6?

• I have a creative cloud subscription pour extend to want the picture (one year prepaid) that I by a prepaid card

  Thank you for informing me comment extend this subscription with a prepaid card (photo of the price of a gift)

  Creative cloud pour Photo (one year prepaid)

  Thanks for your help

  Denys Pastre

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

• I have to cancel my subscription. I registered today but now realize that the software is not compatible with my laptop.

  Why is there not an opt-out option on the Web site. Really annoying!

  Return, cancel or change an Adobe order-

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  Cancel your subscription or membership. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html