Hello, I installed Firefox 10.0. Everything worked fine before, but every time I enter a URL that I have to use the mouse and click on the arrow at the end because hitting enter no longer works now in the URL field.

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  Which may be caused by the add-on AVG safe browsing. Disable this extension if you have it installed.

  http://support.Mozilla.com/en-us/KB/troubleshooting+extensions+and+themes

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  You can try the following steps in case of problems with web pages:

  Reload Web pages and ignore the cache to refresh potentially stale or corrupt.

  • Hold down the SHIFT key and click the Reload button
  • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
  • Press 'Command + shift + R' (Mac)

  Clear the cache and cookies only from Web sites that are causing problems.

  "Clear the Cache":

  • Firefox/tools > Options > advanced > network > content caching Web: 'clear now '.

  'Delete Cookies' sites causing problems:

  • Firefox/tools > Options > privacy > Cookies: "show the Cookies".

  Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

  • Do NOT click on the reset button on the startup window Mode without failure.
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  Note that you can find a shield icon to the left of the "Site Identity" (globe/lock) button on the address bar which mixed the active content is blocked.

  • https://support.Mozilla.org/KB/how-does-content-isn ' t-fix-affect-my-security
  • https://developer.Mozilla.org/security/MixedContent

• My wife tried to update firefox and since then it will not open. When I click it a window appears and says that I have to finish the upgrade a previous version by restarting. When I reboot nothing changes.

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  If the files have already been downloaded, then delete the files in the folder updates\0 and updates.
  
  You can also remove active - update.xml, or even updates.xml (stores the history of update).

  • http://KB.mozillazine.org/Software_Update (Update works not properly)

  C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
  (%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
  

  Do a cleaning (re) install and delete the folder of the program Firefox (C:\Program Files\Mozilla Firefox\).

  Download a new copy of Firefox and save the file to the desktop.

  • Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html

  Uninstall your current version of Firefox if possible.

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  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.

  Your bookmarks and other profile data stored in the Firefox profile folder and will not be affected by a relocation, but make sure that you do not select delete data of a personal nature if you uninstall Firefox.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

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  GB