My wife tried to update firefox and since then it will not open. When I click it a window appears and says that I have to finish the upgrade a previous version by restarting. When I reboot nothing changes.
My wife tried to update firefox and since then it will not open. When I click it a window appears and says that I have to finish the upgrade a previous version by restarting. When I reboot nothing changes.
If the files have already been downloaded, then delete the files in the folder updates\0 and updates.
You can also remove active - update.xml, or even updates.xml (stores the history of update).
- http://KB.mozillazine.org/Software_Update (Update works not properly)
C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates (%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
Do a cleaning (re) install and delete the folder of the program Firefox (C:\Program Files\Mozilla Firefox\).
Download a new copy of Firefox and save the file to the desktop.
- Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Uninstall your current version of Firefox if possible.
- Do NOT remove the data of a personal nature when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.
- It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
Your bookmarks and other profile data stored in the Firefox profile folder and will not be affected by a relocation, but make sure that you do not select delete data of a personal nature if you uninstall Firefox.
- http://KB.mozillazine.org/Profile_folder_-_Firefox
- http://KB.mozillazine.org/Profile_backup
- http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Tags: Firefox
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