Hello. My Creative cloud subscribe does not refresh. I had students sign up, but a few days ago it stopped because there is no money on my card. Today, I sent student anouther subscribe with anouther card, I saw that the money went to adobe but subscr
My Creative cloud subscribe does not refresh. I had students sign up, but a few days ago it stopped because there is no money on my card to prolongate it. Today, I sent student anouther subscribe with anouther card, I saw that the money went to "adobe", but subscription is not activated yet. I can't work, what can I do? Thank you. Sorry for my English.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
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Hello!
The Creative cloud program does not. When you open the file in Photoshop says that there are not many fonts, use Typekit. Typekit itself turned off. All programs downloaded and saved, but Photoshop doesn't see Typekit. What should do?
Also says that I have no access to this service. For access, please contact your COMPUTER administrator or connect using the ID
Hello
Greetings!
Is Typekit on?
Visit this link: Add to your desktop of Typekit fonts
Concerning
Jitendra
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Creative cloud app does not start on my imac.
Hi community
Creative cloud app does not start on my imac. Once she appeard on the bar menu, but as soon as I started to open a session he disappeard. Anyone know this? I use one I use OSX on an iMac 5K 10.11.3 ultimo 2014.
Reto
Just for confirmation, enable the account of Root user and you connect to same and try to launch Adobe Creative Cloud application and check. We can turn off later.
Let us know if you are able to launch the app or not.
Root user account activation step:
OS X Mavericks: enable and disable the root user
(Applies to Yosemite / El Capitan way)
How to connect as root
- If you are connected, choose quit from the Apple menu.
- If you connect from a list of names of users with pictures, click on the other.
- In the name field, type: root
- In the password field, type the password that you set when you configure the root user account.
Once you connect to the Root account try to launch creative cloud application and check.
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Creative cloud program, does not show the "App" tab until I have to do?
Creative cloud program, does not show the "App" tab until I have to do?
There is only 'HOME' 'ASSETS' 'COMMUNITY' label in the CC program
Follow the procedure below:
Uninstall Adobe Creative Cloud.
Using creative cloud | Uninstall the creative cloud desktop application
Temporarily disable the firewall.
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Can't delete? Rename it to Adobe Creative Cloud trees.
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then navigate to Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.
Then, download and install the Adobe Creative Cloud app and check.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
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Mid creative cloud office does not work so I can´t download apps.
Hello! Mid creative cloud office does not work so I can´t download apps. Could you help me please?
Please, try the following steps:
1. uninstall the application Adobe CC of the machine (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
2 set the "Read and write" permissions on the files of Adobe for all users in the following locations:
a. / Library/Application Support /.
(b) /Users/ [user name] / Library/Application Support /.
3. restart the computer.
4. install the application Adobe CC (Creative Cloud help |) Creative cloud for office)
Kind regards
Sheena
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My creative cloud subscription does not work, photoshop and lightroom always tells me to connect.
The only way to start any program is by activating the 30 day trial.
After 30 days the software is disabled. Is something wrong with my account?
Thanks for the help!
The crew of support for Adobe has solved it for me.
If anyone else has this problem, try the following.
1 disconnect from creative cloud.
2. close all applications from creative cloud of the Task Manager.
3. delete all the files in the following folders
C:\ProgramData\Adobe\SLStore
C:\Program Files (x 86) \Common Files\Adobe\SLCache
4 start creative cloud and connect.
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Everytime I open the creative cloud it does not load. Is there anything I can do about it.
Hi Priscilla,.
Please refer to the threads below where this issue has been addressed:
New application Cloud Creative unusable: it is empty!
Creative cloud is empty window why?
Re: Empty opening creative cloud app
Kind regards
Sheena
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Creative cloud app does not not on my iMac
the creative cloud app does not work on my iMac
PAPA6844,
Can you please your imac configurations?
Check also in the activity monitor if your creative cloud is indicated as does not
If it's > leave and then restarts
Keep us informed in case assistance
P.S. If you use the adobe forums, please check useful/correct responses of staff or assistance, if there is.
Concerning
Ludo has
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A few days ago, my Photoshop trial ended. So, I paid for annual subscription which includes Photoshop and Lightroom.
The payment is completed, as shown in the email Adobe sent me. (I used the same email I used to log cloud creative).
I open the Photoshop application again and clicked the licenced software. But he says that he has a subscription.
What should I do?
Thank you. We hope to get answers quickly. I need it quickly
Ellisya
< < personal information deleted by MOD > >
Hello
Hope that helps!
Kind regards
Sheena
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Creative cloud installer does not install under any circumstances on MacBook Pro
I'm running OS X 10.11.6 and cannot get the CC Setup program to install. I have repeatedly "error Code 1. I have tried everything that I saw suggested including remove everything related to the CC installer even if not one has ever been installed. I disabled my Firewall, nothing helps. And I tried the installer CC several times over several days after you stop and restart my MacBook Pro. A few days ago I installed CC Installer on my desktop iMac with no problems. Why is it not work?
Will try a clean reinstall for Creative Cloud app process.
Important:
If enabled, disable the firewall. [ Optional ]
(1) if it please click on the icon of the Apple menu and select System Preferences, then click Network.
(2) choose the network that is currently connected to the internet can you Ethernet or Airport (Wireless).
(3) then click on the Advanced button, then click proxies.
(4) to the title of "Select a Proxy Server to configure" uncheck all checkboxes proxy, can uncheck "Use FTP Passive Mode (PASV)".
(5) then click on the Apply Now button.
N ° 1)
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
If any trash Adobe Creative Cloud and Adobe Application Manager folder under the utilities .
Step 2)
If current Adobe Creative cloud trash folder from Applications as well.
Step 3)
(1) right-click on the icon in the Finder, then select the option "Go-ToFolder .
(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)
~/Library
(3) then navigate to Application Support > Adobe.
Open file Adobe and trash folders named AAMUpdater and OOBE.
Step 4)
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '.
/ Library
(3) then navigate to Application Support > Adobe.
Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
Step 5) [ I assume that it is not necessary, as you mentioned that you had already run cleaning tool ]
Click on the link below and download & run the cleaning of Adobe tool:
Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."
http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg
Step 6)
Click on the link below and download Adobe Application Manager and install the same:
http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager10.0_all.dmg
Once installation is complete, niche is going disappear, and then open the Application folder and locate the icon to launch Adobe Application manager, double-click it and update.
Once the update is complete. He shud launch Adobe Creative Cloud app.
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Creative cloud office does not install
Creative cloud office will not install because it does not recognize my internet connection. How his attention?
Thank you. Tried CC loading a second time and got a success
installation.
Please cancel this request for assistance.
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Creative cloud app does not download properly
I migrated just all my apps to a new computer, but the creative cloud app will not work. I uninstalled adobe but still no luck. I download/install creative cloud app but the drop-down list of the app window is empty.
movement creative cloud download & install
Please do not install from a backup, time machine or migrate files. All facilities must be fresh from installation files.
You must install desktop Adobe Creative Cloud from here: creative cloud desktop application
Once installed, you can access the desktop creative cloud application by clicking on the icon creative cloud, located in the taskbar (Windows) or the Apple one piece (Mac OS) menu.
Then, you can use the desktop creative cloud app to install applications.
Using creative cloud | Download, install, update or uninstall applications
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Please check the features
Lightroom and Photoshop | Plan of cloud of Adobe's creative photography
http://prodesigntools.com/creative-cloud-photography-plan.html
Concerning
Stéphane
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Creative cloud installation does not start
Until today, the CC worked properly. Today, I received a message saying that there are some errors in the files of my CC, and I need to reinstall the application. I downloaded a file CreativeCloudSet-Up and tried to start installation. I had a standard request of Windows for permission to make changes and responded "YES". Then, nothing happened. Installation did not start. I tried to use launch administrator, restart the PC, but nothing helps.
My OS is Windows 10. As I said earlier, the app works well in the past.Hello
Please follow the steps below:
- Run the cleanup tool Adobe > if present select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. " Use of the Adobe Creative Cloud cleaning tool to solve installation problems
- Restart your machine
- Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
- Disable the firewall of your machine, see OS x: about the application firewall - Apple Support
- Then DOWNLOAD Adobe Creative Cloud apps | Adobe Creative Cloud free trial
You can also consult Re: cloud does not start
Re: creative cloud will not be installed
Let us know if that helps.
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Adobe Creative cloud it does not (No works)
I try to start to install Photoshop and does not
I downloaded and installed several times already but still do not work and do not know what to do.
Please help meIniciarla Trato para poder instalar Photoshop y no works
The it e descargado wont several times ago pero sigue don't sin funcionar y no se what to do.
Por favor ayudenme
Hello
I think that you have found the "download error" in the Apps Panel.
Please check the help below document:
Download error in the applications tab of Creative Cloud Desktop Application
You can also view the threads below:
https://forums.Adobe.com/thread/1832357
Persistent Cloud error - error download - creative
Re: Creative Cloud "Download error" message
Kind regards
Sheena
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