Hello! Payment for buy Lightroom program doesn´t go because I can´t define the country where to buy I m.
I m trying to buy the Germany program, but it gives the United Kingdom as a country.
Your ID Adobe is probably the first recorded in the United Kingdom if I remember correctly? If you follow the instructions in the following link, you should be able to change it.
Good luck
Change the country associated with your Adobe ID
Tags: Photoshop Lightroom
Similar Questions
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I'm not able to buy photoshop, because I can't change the country of USA to brasil
I am not able to buy photoshop, because I can't change the country of European units of account at the Brazil.
So I can't use my credit card.
And the number of phone call does not work.
The country of your payment address, the country on your Adobe account and the store you purchase of should be from the same country.
For tax reasons, it is not possible to change the country associated with an existing Adobe ID, but if you need to change your country, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:
Change the country associated with your Adobe ID
Please see this matrix to see where Creative Cloud subscriptions are available:
http://www.Adobe.com/content/dam/Adobe/en/products/creativecloud/CC/PDFs/CC-availability-m atrix.pdf
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I want to install creative cloud. When I connect with my personal information, I can't have the country where I live. I call the free number but it is the number o the firefighter... How can I change the country where I live to make the payment?
Please see the change of the country associated with your Adobe ID.
To change the Adobe ID, you can check your Adobe ID account management
For further help please contact the Support from Adobe on the Customer Contact
Hope this will help you.
Kind regards
Hervé Khare
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I would like to change my method of payment for a U.S. debit card. s. I recently moved to the s. u. and I don't have access to my account Bank Czech more. What should I do? I'm on a renewed EU program of students and teachers (1 year).
Since you have moved, you should discuss this situation with support staff.
The country of your payment address, the country on your Adobe account and the store you purchase of should all match.
Please see this link for more information:
FAQ: How can I change the country associated with my Adobe ID?
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How can I change the country in payment Options when trying to buy apps with my credit card?
I just bought a new windows Tablet pre-installed with windows 8 and then transferred to China for his work. When I go to the store, I can't change the country when entering my payment Options (credit card). Can you help me understand this could?
Hi Russ,
You try to buy from Microsoft Store of China with a credit card from another country?
You can follow the steps in the link below to purchase from another country.
Using the Windows store in another country or region
http://Windows.Microsoft.com/en-GB/Windows-8/use-Windows-store-country-region-help
You can see the link given below as well.
Method of payment for the editing windows store and view billing history
http://Windows.Microsoft.com/en-GB/Windows-8/Edit-payment-method-Windows-store
Email us if you have any further questions. We will help you to come.
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Hello, I would like to know, because I can't open the first Adobe pro to buy and download directly from CC, I've updated it appears instead of open.
Please try: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html and let us know if this helps.
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Hi, I do not know why the moment I try to buy a package of software for my business, I can't go any further because I can't select my country (ITALY-EURO) COSTA RICA control value is selected automatically. I need help. A lot of satisfaction
Contact Adobe Support when available (usually not weekends)...
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
Hello
I want to buy an app in the store windows using my credit card. I found the section where I can add payment options. It's all good and Nice, the only problem is that I can't change the country for when I'm in my credit card information. It is a static field set to the United States. Fill in the information because I live in the Canada. If you can let me know if this is something I could do wrong.
LinkHero
I discovered what the problem is. I don't know when this happens or what it is connected to. As far as I know is if you go in '-> Panel-> clock, language and region change the location ' then change the "location:" in your country. You should be able to add the payment method.
Now, it worked for me and I'm guessing that this setting is set by default to the States. Don't know why it is not requested in the installation where you live, but I guess they have there reasons. -
I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
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I recently downloaded the Lightroom upgrade but the old version remains the default Lightroom Application on my laptop and I can only access the new version through the Adobe icon at the top of the screen. How can I get the new version of 'replace' the old?
Try to uninstall the old version - it is not necessary. An upgrade is a product independent and fully functional.
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I installed Photoshop and Lightroom CC programs by creative cloud, but after 30 days expired programs. The payment is in discount on my credit card. I can't open these programs because Adobe ask activation or the code number.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Hello, I have creative cloud (programms photoshop, bridge, and lightroom on a HP Pavilion pc and UN laptop.) The laptop does not work more (broken) and I ' would like to install all programs on another laptop. How do I uninstall the programs of the broken laptop and not running before installing on a new? Sincere friendships Fabian
Hello
If you have access to the machine, turn off Adobe CC applications by the signature of the application.
Please see connect and disconnect to activate Cloud Creative applications
Kind regards
Sheena
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can we define the auto size property for blocks of text through jsx?
is it possible to set automatic size property for blocks of text through jsx. This option is present in the dialog box type options in illustartor.
To open the dialog box.
Select a textFrame-> Type-> area type Options. -> now see property auto size check box.
Any help or suggestion will be appreciated.
Thank you
Upendra
We can set the auto sizing preference:
app.preferences.setBooleanPreference("text/autoSizing", !app.preferences.getBooleanPreference("text/autoSizing"));
You must run the script before adding tetFrames.
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I bought DC Acrobat using my system of purchases of companies, but it was for another user. How can I get the software on his PC so that he can use it?
Refer to transfer a license of Adobe product
Thank you
Varun
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Suddenly Firefox click on open. I tried to uninstall (Windows 7, 64-bit and try to download the latest version from the Mozilla site, but every time he starts to uninstall or install the message appears: you must close all Firefox versions.) All versions ARE closed, but it makes no difference; the operation stops just.
I have no problem with my Google Chrome and IE, just with Firefox browsers.
One possible cause is security software (firewall, antivirus) that prevents or limits Firefox or plugin-container process without informing you, possibly after the detection of changes (update) for the Firefox program.
Delete all rules for Firefox and the plugin-container in the permissions list in the firewall and leave your firewall again ask permission to get full unlimited access to the internet for Firefox and the plugin-container and the update process.
See:
Try to start the computer in safe mode Windows with network support (on the startup screen, press F8) as a test to see if that helps.
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