Hello! The chat is closed for 3 days, but I need to close my subscription and a few additional questions.
Need help
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
Tags: Adobe
Similar Questions
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Can someone help me, how to download the official version of Photoshop in Belgium on the Adobe Web site?
Hello
Please see the pricing and membership creative cloud plans | Adobe Creative Cloud to place an order for the CC plan.
See please download and install Adobe Creative Cloud apps to download.
Kind regards
Sheena
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I really don't want this in a forum, but the Chat is closed (you know, the one that is available 24 hours a day 7 days a week).
My apologies for the late reply.
I left a private message. Please check & respond.
Concerning
Stéphane
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Hi guys, my brand new Acer E 15 dies completely if I did not put on for 2 days, but the battery lasts 5 hours so I load it.
If you stop the way you do that, when you start it you see the Acer screen at startup until it starts to load windows? Go to Options to food and on the left, click on choose what the key power and closing the lid is set to make.
If it is in hibernation, chane button close and cover for sleep.
Hibernation can cause big problems.
-
I ordered Creative Cloud student 3 days, but always my order is on hold and my license is wile test I've already paid for the license. Is this normal? How long should I wait?
Hi omar abdallah,.
Please see:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Let us know if that helps.
Concerning
Megha Rawat
-
I need a query that selects the amount of records for each day of a table.
I need a query that selects the amount of records for each day of a table.
For example, the result would be:
1 14 date
Date 2-3
etc.
Any ideas?Sort:
SELECT count ([IDCommentaire]), convert (varchar, dateAdded, 112)
OF COMMENTSgroup by convert (varchar, dateAdded, 112)
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I had the creative cloud now for 4 months, but it says I don't have a subscription when you try to use PS, but I connect to Adobe and I do?
I have download it again and he takes me to a page where it wants a serial number, I'm something wrong or missing something?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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How can I get the six digit code for my iPad Pro? I have two other iPads and an iPod but I get the codes I get and the Pro is just disabled for longer and longer whenever he rejects these codes!
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I am running vista ultimate SP2 32 bit. I'm unable to complete the installation. Support for koadak says that I need to update my windows install. When I go on the site microst, I don't know that one to download. I am running vista ultimate SP2 32 bit. I'm unable to complete the installation. Support for kodak says that I need to update my windows install. Help!
Update your OS via windows update (start > Control Panel > Security > windows update).
-
Hello, I got adobe photoshop elements 12 key, but I need the installation file, how can download this, I can only find items 14 download
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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Hi, I just bought the package of photography for £8,57 but then realized that he had all the stuff I needed. Is there anyway that I can cancel it as soon as possible?
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I would make the dollar 10 months for photoshop download but I already bought Lightroom, can I get photoshop and muse for this price?
You can check these links:
https://creative.Adobe.com/plans
http://www.Adobe.com/in/products/Muse.html
Or contact the customer care team directly.
Thank you
Sanjit
-
Hi all, I was able to make the payments on CC for photoshop lightroom but never received any series don't or by e-mail. He went to the page order and checkout then error msg please help.
This isn't really a problem, it can present as test on site due to several reasons. If you haven't signed up with correct email address. You can also try to sign out and sign back.
I suggest you ignore since it is the trial of posting on the Web site.
Did you install desktop CC and CC Photoshop creative cloud desktop?
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I bought the version of illustrator, installs all OK but when I get to pour Acceptor and pour the launching program... nothing happens and the acceptance window comes up.
Valoucb,
If it please try to close the following processes and restart the Illustrator application (as an administrator if you are using windows).
- CreativeCloud
- Adobe CEF Helper"
- Service Office of Adobe
- AdobeIPCBroker
- Creative cloud
- Installation of Adobe
- AdobeUpdateDaemon
- AdobeServiceInstaller
- AAM Update notify
- CCLibrary
- node
- The basic clock
- All other Adobe applications.
Please make sure that you are connected to creative cloud with your ID (which has got subscription) correct Adobe and I suggest you to check: cannot launch Adobe Creative Cloud app test to check the permissions on the required folder and try to reinstall the applications.
In case you need help, please share the screenshot of the message and the version of the OS, so that we can help you properly.
-
I bought the program to transfer pdf in word, but I n rooms buy this. And now my card will be charged. Can I cancel it?
Hi deborab95796310,
Please contact the customer service
Thank you
Abhishek
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