Help! Black screen, said disabled system [02837]

I forgot my password and just kept pressing the keys because I was frustrated and then it came to pass just a black screen that says "System disabled" [02837] I don't know what to do. It is with Vista Home premium. Help, please!

Hi okalani

Thanks for posting on Microsoft Answers.

Where you see the message system disabled?  It is after Windows Vista starts upward or before that?

See the following information about the Microsoft policy on passwords

Microsoft technical support engineers cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features
For more information about the lost passwords, please see the following Knowledge Base Article:
http://support.Microsoft.com/kb/189126

Ken
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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