Help for blackBerry Smartphones to identify an indicator

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• Help for blackBerry Smartphones need put an app purchased on my 9930

  I own a 9930 and recently had to replace it with a new one (broken screen).  I bought for an app through AppWorld I installed on my previous phone and I now want to put on my new phone.  App World is to acknowledge that I bought and have the app, but it just won't let me install it on my new phone.  Help, please!  Thank you!

  OK, I checked the specifications of storage, and there is no storage media present, only integrated media on my phone card.

  I also followed the steps in your second link, to check for a policy.  The only thing showing is one of the (not my only primary) e-mail addresses that I've implemented on this phone.

  Then I went into the phone application permissions section and looked at the type of resource, that has been set to "Application Storage"; I changed the setting to 'Memory', and then tried to repoen the app and it worked.   I went back and reset the resource type to "Application Storage" and attempted to reopen the app and it worked again.  Apparently, the problem has been resolved.

  I really appreciate your help.

• Help for blackBerry Smartphones put music on BlackBerry Pearl 8110

  My phone is connected to my laptop with the USB cord and I went to my computer and copied the music files in the folder music of BlackBerry and nothing happened... What should I do?

  Finally, I have accomplished the task myself, thanks anyway!

• Error when downloading images for blackBerry Smartphones

  My bberry 8520 was working fine until I updated to Facebook but now I can't download the pictures on Facebook! Can someone help me deleted personal information to comply with theCommunity guidelinesand theterms and Conditions of use.

  Hello agogoman,

  Welcome to the forums.

  What happens when you try to upload a picture? You get an error message? Have you tried to uninstall and reinstall Facebook® for BlackBerry® smartphones application?

• Status indicator for blackBerry Smartphones - yellow smiley face with an eye on a red star unknown

  I have a Blackberry 8800. A new indicator of home screen status appeared just below the 'Envelope' yellow indicator that tells me I have how many new messages.

  It is a yellow smiley face with a red star on one of his eyes. As the new message indicator it has a number beside it shows i've got 1 something but I have no idea what this means and 8800 textbooks do not mention it.

  Help would be appreciated - any clues anyone?

  Proabably a BlackBerry Messenger contact or message or even a message to yahoo if you have loaded on your device.

• My torch for blackBerry Smartphones became a brick? Help.

  I have an AT & T 9800 I unlocked and use on T-Mobile and last week Thursday July 7, I've updated being two Xobni address book applications, the other was Twitter for BlackBerry v2.0.0.16. When my flashlight restarted after downloading the two apps screen basically everything went black and the red light was then the phone started to reboot again from the beginning. I don't have a day to the new os 6.0.0.600 so I know not who has nothing to do with it, but it's weird that on the eve of this os was released my torch has stopped working. I tried to pull the battery on a million times and leave for a day, then try to start it, now I've been leaving the phone plugged into a power source and just running and constently through the restart process, but never turn on completely.

  I've tried everything I can think of and I tried to erase the device through my BlackBerry Protect using my BlackBerry ID application, but it can not connect to my device. I can't seem to get hold of someone at AT & T who can help me, anyone know any options at all for this problem. Thank you.

  Mark, I'm sorry to hear about your device problems!

  First of all, let's see if we can get your BONES removed from the device by using an application called BBSAK, you can get here.  That que telecharger download on your PC, then plug your device and launch the app BBSAK.  I hope that BBSAK will recognize your device and we will be able to erase the OS so you can recharge.

  If it does not, this method, although a bit outdated, has been used successfully many times.  Takes some patience, but it works.

• Keyboard for blackBerry Smartphones won't work - HELP PLEASE!

  My Curve 8900 is less than 6 months old, and suddenly the keyboad won't work, so I can't make/receive calls, and although the trackball works, it won't "click" to unlock. Seems to be an intermittent fault. As I have the Blackberry (it is not purchased via a service provider), I tried to contact customer service for Blackberry UK, who seems reluctant to deal with consumers. My service, O2 have been much more useful. How can I get a warranty repair/replacement, or solve the problem?

  Well, after a WEEK, I'm totally furstrated with Blackberry. They have NO customer service in the United Kingdom, and as I have the BB (not through my mobile service provider, with whom I have a single contract SIM) I could get repair/replacement of parts. the only way I knew solving it had to spend many hours in an O2 store in the United Kingdom (my service provider) who finally had sympathy with me and agreed to sent for repair/replecement. I had one today renovated. It seems that this keyboard problem is common - the guy in the O2 shop showed me a way to fix it temporarily, hold down the ALT and right SHIFT buttons and press the DELETE key twice. This gives the BB a battery quick re-difficulty.

  But I (and all of my colleagues (will now go to the iPhones, which are more reliable and they give better customer service.)) SHAME on Blackberry for their shoddy products and the non-existenet customer service.

• Support for blackBerry Smartphones Q5 India

  Hi, (question could be repeated)
  Before you buy BlackBerry, I knew that its market is not as varied as android, but to my great disappointment I couldn't find apps 'base' which should have a smartphone. I need a free application map or navigation and to my great disappointment that BlackBerry maps does not work in India, in addition to that google don't provide maps for BlackBerry.
  Please tell me is there any map application can attest to BlackBerry? Would be happy to install in my machine.
  Thank you

  No, as I said, they are available in Android apps which you call is able to run for the right amount of.
  You will need to get them on an Android App store, there is a good app called Snap specially written to help with this...

  http://supportforums.BlackBerry.com/T5/downloaded-applications-for/you-upgraded-to-OS-10-2-1-and-Wan...

• Locks of software upgrade for blackBerry Smartphones

  I had problems with my touch screen not working not.  After searching online it was suggested that the software might require the upgrade so I downloaded it.

  Now, my phone got lock up to 16% of the backup is complete.  I can't at this point that every time I turn the phone on it get to the same point and stop.  The battery hold a charge then over heating and I have to turn off the phone and remove the battery.

  Now, I get very frustrated that I cannot do anything with my phone!  Help, please!

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Need for blackBerry Smartphones to synchronize with MS Outlook backup the old files

  Hello

  I'm kinda stuck with my Blackberry Bold 9700.  He wiped my old entries in the calendar (even though I have "Keep forever" selected in options), but I need the calendar last points because I used it for the follow-up of meetings, events, etc.

  Before you reinstall an old backup, copy in Outlook and then re - install my current version is there any how else to get this info on the file backup and in Outlook.  I really want to install a previous version of the backup on my phone because when I do, he never wears on a large number of the phone ringing, settings, etc., and I still need to do to get things to normal.

  Help, please!

  (By the way, I use an older version of the device software on my phone (5.0.0.714) because I can't stand display new calendar version.)

  If you do want to restore a previous backup schedule, you can - calendar only, nothing else.

  Article ID: KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  For BlackBerry Desktop Software 6.0 to 7.0

  1. Open the BlackBerry Desktop Software.
  2. Click on device.
  3. Select restore from the list.
  4. Select a backup file.
  5. Choose select settings and peripheral data.
  6. Select the databases to restore, and click on restore.
  7. A warning that all data will be replaced by a backup file. Click on Yes.
  8. When the process is complete, disconnect the smart phone BlackBerry to the computer.

• Japanese language for blackBerry Smartphones

  Is it possible to have the BB Curve 9220 installed a Japanese language?

  Japanese reading is OK, but I'm unable to type with it. ):

  For the moment, I can only use Japanese by copying and pasting the characters of a note that I downloaded. ;_;

  But it is not practical.

  Can someone help, please?

  Thanks in advance!

  Hi kagamine

  Welcome to the BlackBerry Support Community Forums

  Yes, it is possible to install the Japanese language on your curve 9220, all you had to do is download a pack of BONES all the language and then install it on your PC, then he had to use BlackBerry Desktop Software to add the Japanese language. You can try this way:

  1. download and install on your PC of any OS pack with any language or multi-language pack by carriers

  • (Make sure you download for the same phone model)

  2. download and install the latest version of BlackBerry desktop from here BlackBerry desktop software software

  3. search your drive C: Vendor.xml and delete them, there may be one or two vendor.xml (on the change of your Pc as your records option to show the hidden files/folders):

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  Once done open BlackBerry Desktop Software (7.1) > select Applications. > in the section of language and support for entry , select the language to be added to the BlackBerry smartphone (a + will appear next to the language to install) > click apply.

  KB13067 : How to get smart BlackBerry phone language packs.

  Please try it and let us know.

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Error Bluetooth for blackBerry Smartphones

  Hi guys.

  I am very new to this community and not much tech savvy so my question may sound silly. I have the BB 8520 curve. and m nt able to receive data from mobile phones or pc via bluetooth. Cell phones & system can be coupled with my BB and I am able to transfer the data, but I'm not able to receive the data. The Error Message is "BLUETOOTH CONNECTION FAILED"

  Also when I click on Menu - Option - phone option my crashes the cell. This is really frustrating for a beginner like me.

  Any help or suggestion is really appreciated...

  Matching and send content from another phone follow the below on your phone.

  The recipient's BlackBerry smartphone

  1. On the smartphone home screen, select support.
  2. Select a type of media (music, video, ringtones or images).
  3. Press the Menu key, then select receive via Bluetooth. The file transfer dialog box appears, followed by a prompt to save or cancel the file.
  4. Select Save to save the file to the current location, or select the folder icon to save the file in a different location.

• Helps remove blackBerry Smartphones 2 way

  I have again on blackberry and need help to solve a problem.

  Page 29 in the BIS 2.5 user guide has that "when you remove a message from a built-in e-mail account, the message is also deleted on your BlackBerry smartphone.

  This does not work for me. It does not work when I delete from the camera, it will then remove the server.  It's my business account, which uses a normal pop3 server / imap type installation. Nothing fancy such as exchange servers.   I just download my server to hosts on outlook 2002 messages, thus erasing them from the server. Please note that I have the choice of using pop3 or imap.  I tried both and it does not in any way delete.

  Verizon says this will only work with BES, but as you can see above, the BIS said it should work.

  Any help would be appreciated.

  Hello and welcome to the Forums of Support BlackBerry.com.

  If you use IMAP and set it up properly, it "should" reconcile your bidirectional deletions, at LEAST since the e-mail server for the BB, and if you delete your your Outlook cuts from the mail server, then it should delete the BB as well. It may not work as smoothly, however.

  On the accounts POP, removing your Outlook will not reconcile with the BB.

• Applications for blackBerry Smartphones does not

  I've been upgraded to version 6 on my 9300 curve but when I downloaded a few applications, they do not work.

  Hi and welcome to the Forums!

  A little sparse on the details... "they don't work" could mean that they launch, they communicate, or a myriad of other possible symptoms. Accurate description of what you're trying and that happens helps us not to guess.

  But, since you have left to guess, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! Good luck and let us know!

• Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

  I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

  Hello!

  Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Good luck and let us know!