Help, please! I get an error message that access is denied 0x80070005 when I try to run the backup facility.
I use Windows Vista as administrator and use the automatic installation of Windows to save everyday on an external hard drive - this has been fine for months and nothing has changed, but now I get the error message and can save is no longer. I tried to disconnect the external hard drive and reinsert and the drive is recognized. Back up to start running for awhile and then fails. Can anyone help please?
Hello
Using third-party backup program or windows backup?
Method 1
Step 1: I would suggest that you start the computer in safe mode and then run the backup files.
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Step 2: If you are able to run backup ins fine safe mode, and then perform the clean boot and remove the program that is causing the problem.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: Follow step 7 clean boot KB929135 article to reset the computer in normal mode.
Method 2
I suggest you run virus scan online by using the Microsoft safety scanner.
Microsoft safety scanner
Note:
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Method 3
Under your administrator account, get full rights and take possession of all the C:\ drive using the following procedures.
To view your permissions, right-click on the file/folder, click Properties, and check the Security tab check the permissions you have by clicking on your user name (or group of users). Here are the types of permissions, you may have: http://windows.microsoft.com/en-US/windows-vista/What-are-permissions.
Tags: Windows
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