HELP - technician COMPUTER, pulled, I need to fix this...

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  my computer cannot join a homegroup, what do I need to fix this?

  Windows 7 is installed? This is the only version of windows that supports the homegroup

• While trying to install flash player, the software to communicate in Russian - I don't speak this language and need to fix this.  Help!

  While trying to install flash player, the software to communicate in Russian - I don't speak this language and need to fix this.   How can I fix the problem of language?

  Hello

  I was able to reproduce the behavior when I updated the Russia region.  If the language and region are worth English/United States of America, the behavior does not occur.  Did you by chance, perhaps by accident, change the region to Russia at some point and then change it back? You have rebooted your system since then?

  I will forward this to the people who handle the installer online and see if they can reproduce.

  In the meantime, you can check to see if the installer offline, full, posted at the bottom of the Installation problems | Flash Player | Mac page exhibit this same behavior?

  --

  Maria

• Hi, I'm Barbara, I downloaded Photoshop CC with bridge. When I started the implementation of bridge, I noticed that the name of the creator in IPTC Core indicates as BarBa; Barbara G Reed - it is not correct and I need to fix this model to show the right

  Hi, I'm Barbara, I downloaded Photoshop CC with bridge. When I started the implementation of bridge, I noticed that the name of the creator in IPTC Core indicates as BarBa; Barbara G Reed - it is not correct and I need to fix this model to show the right information that help is appreciated

  
  

  Hi bgrphoto,

  Please follow the link below and look for "edit metadata in the metadata Panel.

  Bridge help | Use metadata in Adobe Bridge

  It will be useful.

  Kind regards

  ~ Mohit

• Why my Apple TV so slow is download from iTunes when other sites such as HBOGo or Netflix or showtime begin playing immediately.  Apple needs to fix this!

  Why my Apple TV so slow is download from iTunes when other sites such as HBOGo or Netflix or showtime begin playing immediately.  Apple needs to fix this!

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  You need the problems

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• I need help as soon as POSSIBLE... impossible to open my PDF FILES... get a 213:19 error... I rebooted, but nothing helps... I NEED to solve this problem as soon as possible since I have CRITICISM of work files.

  I need help as soon as POSSIBLE... impossible to open my PDF FILES... get a 213:19 error... I rebooted, but nothing helps... I NEED to solve this problem as soon as possible since I have CRITICISM of work files.

  Hi Marjiegs,

  Please see the steps in this troubleshooting KB doc: solving the problem of license and 213:xx Acrobat X and XI Acrobat error

  Let us know if you still experience the problem.

  Kind regards

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• OfficeJet Pro 8600: OfficeJet Pro ePrint 8600 - cannot select paper tray - HP needs to fix this problem

  This is a limitation of the software that HP needs to fix. I bought this machine multifunction largely for two features, ePrint, and two bins to paper. I had released two paper because I often need to print on paper thick and does not want to manually load the cards into the printer whenever I don't want to print on thicker paper. Unfortunately tray 2 is not compatible with card stock so I keep copy regular paper in tray 2 (tray 2 is defined as the default tray) and I keep card stock in Tray 1, which is compatible with cards. The problem and the limitation is when I am traveling and want to use ePrint. Even if my default tray on the printer is 2, which is where the paper is, if I use ePrint to print, HP ePrint by default tray 1, which means that I print on thick paper. This isn't only a problem when you travel. One of the advantages of the ePrint, in theory, is I can print on my desktop at home via ePrint printer when connected to my VPN employers. I've had this machine for two years. It seems that HP would have an update now to solve this problem. So far, nothing. Frustrating!

  Hello @HudsonOH,

  Thanks for posting in the forums of HP and welcome.

  I understand that you are not able to choose your paper tray of your HP Officejet Pro 8600 Premium e-all-in-one using ePrint. I would like to help with this, as much as I can.

  Unfortunately, when you simply send an e-mail to the printer, you cannot change the print settings, because it uses the default settings on the ePrint server.

  However, if you have an Android or iOS device, you can download the HP ePrint app. This allows you to add the printer by ePrint e-mail address and send print jobs when you are not with the computer (need you an active wifi or data connection, however). The application also allows to select print settings if you can ensure that you don't waste card stock paper you loaded in the machine.

  To download the app on iOS, simply open the app store and type 'HP ePrint' in the search bar.

  To download the app on Android, you can open the store game (or game of Google) and search for "HP ePrint.

  Once you have installed the application, you can add your printer via his email ePrint:

  1. open the ePrint application and select OK on the demo screens.

  2. Once you reach the home screen, it will show your printer name, or not find printers (depending on whether you are at home with your printer, or on the go). Select this check box.

  3. you will see a tab at the top that says all, select it.

  4. press on the + symbol to add a printer.

  5. Enter your ePrint e-mail address and select Add.

  To print using the application, return to the home screen and select an item to print one of the options listed. Note: If you are on iOS, you can even add your e-mail information in the application so that you can print emails.

  In addition, you can sign up here for updates on the new firmware and software for your printer, in which case no alternative workaround should arise: stay connected with updates from HP

  I hope this helps!

  

• the windows Security Center detects is not the system of anti-virus protection on my computer. How can I fix this bug?

  I've just updated ESET Smart Security 5 level 6. This update caused a security alert Windows informing that no antivirus program can be found on my computer. I don't have this message while ESET 5 worked... I would appreciate any advice on how to fix this bug.

  I am on Windows 7

  Hello

  Thanks for keeping us posted and share this information with us.

  I'll get to see the steps-

  (a) click "Start", type "Services.msc" (without the quotes) and press "Enter."

  (b) locate the "Windows Management Instrumentation" service, right-click on it and select "Stop".

  (c) navigate to-

  C:/windows /System32 /wbem /repository

  (d) delete the content.

  (e) now perform steps of one) to b), but this time restarting the service.

  (f) check if the problem persists.

  Back to us for any issues related to Windows in the future. We will be happy to help you.

• My HDMI cable does not appear in the reading devices or Device Manager. I need to fix this problem

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  Hello

  I suggest you try the steps from the following link and see if that helps.
  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-pictures/Windows-7-cant-get-HDMI-audio-the-HDMI-device-does/a494af37-9780-4b4a-895C-b2c1fce17fe6

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• can not put cookies and exceptions on the same screen. Need to fix this.

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  You can enable/disable browser.preferences.inContent false on the topic: page config to restore the autonomous Options/preferences window you had in previous versions of Firefox.

  You can open the topic: config page via the address bar.
  You can accept the warning and click on "I'll be careful" to continue.

  • http://KB.mozillazine.org/about:config

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  Thank you!

  Hello

  Try to check if happens in Safe Mode, try scann your Pc too:

  Sometimes a problem with Firefox can be a result of malware installed on your computer, you may not be aware of.

  You can try these free programs to search for malicious software that work with your existing anti-virus software:

  • Microsoft safety scanner
  • MalwareBytes' Anti-Malware
  • TDSSKiller - AntiRootkit utility
  • Hitman Pro
  • ESET Online Scanner

  Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP, if you do not already have one.

  More information can be found in the article troubleshooting Firefox problems caused by malware .

  This solve your problems? Please report to us!

• Videos stop & start very jerky. What I need to fix this?

  Any new or internet videos start, then stop for 5-15 seconds - start briefly again. Do I need a specific program to correct this? Or is one of my programs not connected right? Windows XP - I use Firefox = have also Internet explorer with the same problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

• Help please, computer crashed and I can't disable Photoshop

  Hello everyone, thank you for taking the time to troubleshoot an absolute noob. My computer crashed today big time, and while I have a second machine upwards and the race, I can't disable my copy of Adobe Creative Suite 6, which is still stuck in my old computer.

  is there a way I could contact Adobe so they can disable the old copy this release me to use CS6 in my new computer, please?

  Thanks a lot for your help!

  You will need to do this with Adobe staff via chat. Opening hours in the United States. Connect to your identification code Adobe click on the blue link at the bottom.

  Just ask them to disable because otherwise CS6 is not supported.

  Contact the customer service

• Computer store installed XP pro, but does not give me an installation cd and now I need to fix registry errors

  My system started to plant without notice or blue screens. I installed "crashed" and I get the following

  Friday, December 2, 2011 1:51:22 CEST your computer crashed
  crash dump file: C:\WINDOWS\Minidump\Mini120211-02.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt + 0x7A59A)
  Bug check code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8055159A, 0xFFFFFFFFA990B974, 0x0)
  Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
  file path: C:\WINDOWS\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  Description: NT Kernel System &
  Bug control description: This indicates that a kernel-mode program generated an exception which did not catch the error handler.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

  Friday, December 2, 2011 14:46:56 this computer crashed
  crash dump file: C:\WINDOWS\Minidump\Mini120211-01.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt + 0x5A5C)
  Bug check code: 0x1000008E (0xFFFFFFFF804DCA5C, 0xFFFFFFFFA8EC3C30, 0xFFFFFFFF80000004, 0x0)
  Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
  file path: C:\WINDOWS\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  Description: NT Kernel System &
  Bug control description: This indicates that a kernel-mode program generated an exception which did not catch the error handler.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

  Since the shop which has improved my system is in Florida and also is no longer in business, I have no way to get a disc. What can I do to fix this?

  As the forums MS Answers does not prompt for any information system when a new question is asked, we know absolutely nothing about your system.

  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

  Please provide additional information on your system:

  Learned what was this upgrade and what that they upgrade/do to the system?

  What is your system brand and model?
  What is your Version of XP and the Service Pack?
  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..
  The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)
  The afflicted system has a CD/DVD drive work?
  You have a true bootable XP installation CD (it is not the same as any recovery CD provided with your system)?
  Do you see that you think not you should see and when you see it?
  What do not you think that you should see?
  Your system seems to start OK and then crash or didn't he start not at all?
  If your system works fine, what do you think might have changed since the last time it worked correctly?
  Can you make the system crash when you want?  For example, you would say that there is no specific system activity that coincides with the accidents (like watching videos, playing games, etc.).

  The next time your system crashes, provide more information on what you see.

  Here's a BSOD example showing information you provide:

  http://TechRepublic.com.com/i/tr/downloads/images/bsod_a.jpg

  Send for the nose and the Red arrows (3 to 4 lines total).

  Send all * line STOP message since there are clues in the 4 parameters.

  If there is a name of the file listed in the STOP message, don't forget to include this information too.

  Ignore the boring text unless it seems important to you.  We know what a BSOD looks like, we need to know what your BSOD looks like.
  Now provide more information about your system and data against more recent accidents.
  Click Start, run and enter in the box:
  Msinfo32
  Click on OK and when the system info summary appears, click on Edition, select all, copy, and then paste the information here.
  For information about video drivers, expand components, click view, click on edit, select all, copy and then paste the information here.
  There will be some personal information (such as the user name and the name of the system), and anything that turns information private for you, simply delete the pasted information.
  This will minimize back Q & A and eliminate guesswork.
  Download BlueScreenView here (WhoCrashed is OK, but I have instructions for ASB).
  http://www.NirSoft.NET/utils/blue_screen_view.html
  Unzip it and run it (BSV installs nothing) and let him complete the digitization of all your crash dump files.
  If you double-click on depressed, you will get information on it (including the field caused by the driver) and you should be able to spot the problem right away - especially if you see a model in landfills where Caused by field pilot is the same (beginning with this driver).
  BlueScreenView tries to find the right driver or module that caused the blue screen by looking inside the stack of the accident. However, be aware that the driver detection mechanism is not 100% reliable, and you should also look in the lower pane, that display all drivers/modules found in the stack.

  Sometimes BlueScreenView will involve XP files as being the cause of the accident (ntoskrl.exe, win32k.sys, hal.dll etc.) but they are probably not the real cause of the accident (BSV is doing the best he can).  You will need to either pick up some example crashes over and look through them, or find somewhere the XP files are not the 'cause' or you can upload your files to your SkyDrive crash dump and someone with the windows debugging tools can help take a look at them more closely.

  Select (highlight) one or more of the most recent dump files by clicking on them and hold down the CTRL key to select multiple files.  Try to select only the most recent links that relate to your problem (perhaps five or six to start dump files).
  Click on file, save selected items and save information from the dumps to a text file on your desktop called BSOD.txt.

  Open BSOD.txt with a text editor Notepad, WordPad, etc.), select all (Ctrl-A), copy all the text in the Windows Clipboard (Ctrl-C) and paste the text to the Clipboard (Ctrl-V) back here in your next reply.

  Here's an example of report ASB to a single BSOD I initiated on purpose that indicates the cause of the accident as the pilot i8042prt.sys belonging to Microsoft Corporation:

  ==================================================
  Dump file: Mini102911 - 02.dmp
  Crash time: 2011-10-29 04:54:36
  Bug Check String: MANUALLY_INITIATED_CRASH
  Bug check code: 0x000000e2
  Parameter 1: 0x00000000
  Parameter 2: 0x00000000
  Parameter 3: 0x00000000
  Parameter 4: 0x00000000
  Caused by the driver: i8042prt.sys
  Caused by the address: i8042prt.sys + 27fb
  Description of the file: i8042 Port driver
  Product name: Microsoft® Windows® Operating System
  Company: Microsoft Corporation
  File version: 5.1.2600.5512 (xpsp.080413 - 2108)
  Processor: 32-bit
  Plant address: ntoskrnl.exe + 22f43
  Stack address 1: i8042prt.sys + 27fb
  Stack address 2: i8042prt.sys + 2033
  Battery 3 address: ntoskrnl.exe + 6e715
  Computer name:
  Full path: C:\WINDOWS\Minidump\Mini102911-02.dmp
  Number of processors: 4
  Main version: 15
  Minor Version: 2600
  Size of the dump file: 94 208
  ==================================================

  Send the information of the last 5 memory dumps (if you don't have 5 memory dumps yet, send the newest, you have).

  If you want to load your crash dumps on your SkyDrive, you must also read this:

  Once you get your downloaded files and watch them on your SkyDrive, you need to 'share' your folders/files so that others can see them.

  Here is a link that tells you how to:
  http://explore.live.com/Windows-Live-SkyDrive-change-access-permissions-FAQ

  Then click on the button "insert a link".  When you click on that, a window opens that contains the link to your SkyDrive files.

  Copy the contents of the box "copy this link to share:" in selecting the content of the link (it will be all highlighted), press Ctrl + C (copy) and then come back to the forum and in your next message, press Ctrl + V to paste the contents of the link back here.

  What you paste the return will look something like this link on my SkyDrive:

  https://SkyDrive.live.com/redir.aspx?CID=6a7e789cab1d6f39&RESID=6A7E789CAB1D6F39! 311

  While you wait, please follow these steps:
  Perform scans for malware, and then fix any problems:

  Download, install, update and do a full scan with these free malware detection programs:

  Malwarebytes (MMFA): http://malwarebytes.org/

  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

  They can be uninstalled later if you wish.

  Restart your computer and solve the outstanding issues.

• Registry cannot load the HIVE file; Need to fix WITHOUT the Recovery Console, computer will not play my Windows recovery disk.

  I need to fix my computer, I got the blue screen of death with the following error message. Registry cannot load the file \systemRoot\system32\config\SOFTWARE "HIVE".

  I read all the forums on how to solve this problem. I tried all the means which have been enumerated. None have worked so far because I can't get my CD player to load to run my Windows XP Pro disc to start the repair.

  Is there a way to fix this without the disc. I can't the computer after Windows XP display until he went blue. It's a computer original systemax, but I have since rebuilt it me with the new motherboard, hard disk, cdrom, dvdrom, ram, fans, cpu, etc... I just got a new monitor and hung up and blue screen of death appeared after that I turned the computer back on. I tried to fix this for 4 days now. Someone please HELP me.

  I got it fixed. THANK YOU SO MUCH for all your help!