Help: update for Windows Vista (KB971644) _ platform

Greetings:

I keep getting told that the update above wants to be installed.  I tried to install it about 5 times and every time the system does the following:

1 download the software
2 install the software
3. wonder to reboot the machine (which I do)
4. in step 3 of the process, he confgures the downloaded software
5. said that something was wrong with the configuration of the software... no error code.  just something went wrong.
6 restores the system to the point of departure.
7 restart the system

This is getting frustrating... my system has very well updated with each produced Vista fix.  is there a way to bypass this update or can I get windows update in order to stop telling me that this update is available?

below are more details about this fix...

Thank you

Update for Windows Vista (KB971644) platform

Download size: 2.9 MB

You may have to restart your computer for this update is taken into account.

Update type: recommended

The platform for Windows Vista update is a collection of runtime libraries that make it easy for developers to target a wider customer base. After you install this item, you may have to restart your computer.

More information:
http://go.Microsoft.com/FWlink/?LinkId=160189

Help and Support:
http://support.Microsoft.com

zaphod12,
Take a look at this article and get the error code for the update failed and after return with this info.

Solve Windows Update installation issues

Also download the update on your hard drive and install from there.

Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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