help w / this error code __Runtime error__Program C: windows \system 32\spoolsv.exe

Runtime error
Program C: windows \system 32\spoolsv.exeHi,

I am a newbie so please be easy on me
I can't install my printer, lexmark could not help w / this error. any help is greatly appreciated. Thank you

Hello Ilucas7,

Thank you for your message.  We will first of all make sure that the Spoolsv.exe is not corrupted.  Please follow the steps below:
Click 'Start' > type cmd in the text field and press [Enter]
In the command prompt, type sfc/scannow , and then press [Enter]
The current action is called System File Checker, it will scan your system for files in the damaged bone and repair them.

After the System File Checker has run its course, please reboot your computer.
Now, let's make sure the spool service is started on your system.
Click 'Start' > right click on 'Computer' > select 'manage '.
Expand "Services and Applications" > highlight "Services".
Double-click the "Remote procedure call" service and ensure that it starts.
If it isn't, use the pull down to set the startup type to "Automatic" and click on 'Start' > click OK
Double-click the "Print spooler" service and ensure that it starts.
If it isn't, use the pull down to set the startup type to "Automatic" and click on 'Start' > click OK

After you be sure that the services are running properly you can try to reinstall your printer.  Please let us know if it did or did not help to solve your problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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