HFM intercompany match reports are not displayed

Is there some system requirements specific for intercompany HFM match reports display? Almost all our current HFM application users are able to run successfully match reports, but a user is in particular unable to make reports. In order to remove the question of access for the user, I would like to confirm that this user is in the same security groups than others who are able to successfully run the reports.

My hypothesis is that there are settings on the individual user's machine preventing him to view the report. Everyone knows about this problem?  Could she miss a plug-in or a system requirements?

Thanks in advance for your answers.

Scott

EDIT:

The user has installed the Google toolbar.  Even if the IE Windows blocker was turned off, Google stopped rendering.

Hello

1. open Internet Explorer. In the dropdown 'Tools' menu, select Internet Options

2. you will now present with the 'Internet Options' screen. On the 'security' tab, click on custom level

3. you will now get with the 'Security Settings' Panel, scroll down to the section "downloads". Under the heading "Ask confirmation for file downloads", click Activate. Choose enable under the heading "File download" as well. Then click OK to confirm that the security settings have been changed on your browser

Also, make sure that you follow the baes of Oracle knowledge article below.

Internet Explore (IE7, IE8, and IE9) recommended for products Oracle Hyperion [ID 820892.1]

Thank you

Kind regards

Mahé

Tags: Business Intelligence

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