Hi, I have a problem with photoshop.
Hi, I have a problem with photoshop. I say I have no subscription on my account, but they are already two months without payment using photoshop after. Now I finished the trial. I want to unsubscribe. Thank you
In case you want to cancel the subscription, please contact customer service
You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For more information on cancellation: cancel your creative cloud membership
Tags: Adobe
Similar Questions
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I have a problem with photoshop cc in windows 10
Hello
I have problems with photoshop cc in windows 10. I am not sure if the problems are related to what windows 19, but certainly, the problems got worse since. (My computer runs on windows 10. At an i7 processor, NVIDIA® GeForce® GTX 965 M, the DDR3L 16 gig memory, the GDDR5 2 GB graphics card, a card of 256 GB ssd and 1 TB of hard drive). I don't think it's a problem with my computer.
I am currently working on a project where I need to cut some parts of the photo, that I will use it later. But I'm having the problem now, some photos displayed as it should. And some are not. They seem to be grey. Or there is some kind of white/gray block above them. It is as if is not available to the loading screen (?). If the object is there, but just does not appear right. I just put a few screenshots here that show the problem. I hope someone can help me with this. Because I can't finish my project with a photoshop which does not work at height.
I really hope that anyone kno w s, what the problem is and can help!
Hi Editjo,
Greetings!
This seems to be a graphics card problem.
Please disable the graphics processor in photoshop, and then try again.
Open Photoshop
Click on edit-> preferences-> Performance
Uncheck use graphics processor
Click OK
Close Photoshop and re - open and then use the way you did that.
Also, please share the exact version of your Photoshop.
Concerning
Jitendra
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I have major problems with Photoshop CS6 after the upgrade of Windows 8 to 10 of Windows.
Just upgraded to Windows 10. I had 0 issues before upgrading my system. When I first opened the program I couldn't use any tool correctly because the jury of art was covered in black and flashing/alternating between black and transparent background. I have close to reopen and try again. Now I can't even open Photoshop at all. I get an error indicating that the program has stopped working. From now on, it seems that it is only of Photoshop with the question and not my other CS programs. How can I fix? He couldn't start comes at the worst time in the middle of a project.
Hi dropj
Thanks for the update.
Here are a few steps you can try
- Check your system must meet all requirements for Photoshop (especially graphics cards) system requirements | Photoshop
- In Photoshop, check open Cl must be enabled in preferences > performance > advanced settings. Also check how is the VRAM
- Create a new user account on your computer How to Set Up and configure on Windows 10 user accounts
Then try to work in Photoshop in there
- Temporarily disable the use of your card from the Device Manager and try to use Photoshop.
Concerning
Assani
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Hello. I have 2 problems with PhotoShop CC.
1. the Rectangle tool has stopped working. When I try to use it, a rectangle appears that cannot be resized.2. when I try to update to Photoshop, it tells me that administrator privileges are required, and it will not update. I use Photoshop on a Cintiq, and I'm the only person who uses it. There is no other "administrator."
Help, please!
Thank you!
Diane hb wrote:
1. the Rectangle tool has stopped working. When I try to use it, a rectangle appears that cannot be resized.
The only reason that I see what happens if you set it to size fixed instead of Normal
If it is not, right-click on and reset the marquee tool in the Options bar.
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Hello, Sir/Madam
I have a problem with Adobe Photoshop Lightroom CC. I installed Lightroom CC on my 10 x 64 windows and I don't have this product alone, I have other Adobe products as well but I always Lightroom 6.5.1 instead of Lightroom CC 2015.1 why? Can you help me get 2015.1 CC Lightroom?
Thanks and greetings
Barber Marie-Ange
Sir, I just uninstalled the program and installed it again and my version of lightroom just changed to 2015.5.1 but others still facing this problem and I personally think that this is not a good way to solve this problem, nobody don't want to redownload the entire program for this. These open discussions, you can if you want to help them and thank you so much for guiding me.
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I have Photoshop CS6 and Lightroom 5.7. They are currently installed on a PC with Windows 8.1 Professional 32-bit and 4 GB of RAM. I want to move to a PC with Windows 8.1 Professional 64 bit and 32 GB of memory, because I have a problem with the large RAW from a Canon 5 Ds R. What should I do?
You install exactly in the same way you did the 1st time... Put your disc in the drive, and enter your serial number when asked
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a link to access a page to download the Adobe programs if you do not have a disk or drive
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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Hello I have a problem with the installation of Adobe Photoshop elements 13!
Hello I have a problem with the installation of Adobe Photoshop!
Le instalationsprogramm va on I can also enter the key but after 2% left the program.
Can you help me?
Run the vacuum cleaner by the use of the Adobe Creative Cloud cleaning tool to solve installation problems
you restart the computer
and run the Setup again.
If it fails again during installation, troubleshooting install using newspapers | Elements
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You have a problem with 6th place with the CAP in ythe filter in photoshop CC2015?
HiI have a problem with the number of places 6 on my Mac 2 in photoshop CC 2015: the number 6 plug won't run right... I ask a question about Adobe helpdesq phone, the creators of witch plugin work not... but no answer!
and Digital Anarchy give tme he good answer (a big thanks to them) 6 places are sometimes a "dead spot", you need to install a trial version of antoher Plug and after cursed instead number 6 is busy and all the other plugsin run right: according to the response of Digital Anarchy
"Ah, we've seen this bug before. We do not know why this is happening, this happens on all applications Adobe CC I think, but when some plugins are listed as the 6th plugin in the filters dropdown you get the error you see. This is purely something on side of things Adobe. It's annoying, but the only way around is to remove some plugins, so that the 6th plugin is changed it's order in the list of 5 or lower OR install another plugin (trial version would work fine) which would fall our plugins up to 7 or higher. Sorry, there is no way to change the order of the plugins either. »
Samsam
Hi samar.
This is a bug experienced with Photoshop CC2015 and the engineering team working on it.
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No response to my problem
I have a problem with activating photoshop elements 14 upon activation of the server responses me that I am not bound. I start again and I still got the same message!
!
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I have a problem with
the key, I have aktivate Photoshop CS 6 after buying fo little years. But the
Drive hard ist crasht a moment the aktivate display the error. Please you can reset the
key?Hi berndp3095653,
Greetings.
You must contact the customer as some changes to do on the backend
Concerning
Rohit
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Hi I have a problem with my Photoshop CS3.
Hi I have a problem with my Photoshop CS3. I have the upgrade in my possession... but somehow, while moving my house, I lost my CS2 version. Therefore, I can't find the serial number for the CS3 upgrade, if I don't have the serial number for CS3.
Can someone help me find a way to find my serial number for my old version?
I can't afford to buy another Photoshop application, and phone or chat in support of this product.
Hoping that someone out there in the "forum-sphere" gets my email and can help me.
Thank you very much.
With gratitude,
Jackie
Hi jackiel
The serial number of the Adobe product you bought underneath your products registered on the product box or Adobe (Adobe ID)
Refer to find the serial number of your product Adobe quickly
Let us know if this helps
~ Assani
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I have a problem with adobe photoshop 12 download, I bought 2013. Who has an idea?
Hello
Please visit:-Adobe Photoshop elements 12 Direct Download Links, first too. ProDesignTools
Read important instructions before downloading.
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I have a problem with the new version of Photoshop CC 2015
Hello
I just installed the new version of Photoshop CC 2015. However I have proplem with this version. If I optimize the program, I will not be able to use all the tools, because everything is great, I don't have the problem with the old version.
I hope for a solution...
Go to Preferences > Interface > user interface scaling and see if 200% is checked.
If so, uncheck the box and see if that fixes the problem.
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I have a problem with Canon PowerShot SX 60 HS-vamera wirh Camera Raw in Photoshop elements 12, cannot open raw files. I have the latest version of camera Raw plug in, what is the problem?
It's on our radar and hoping to incorporate it in a next update.
As soon as it is available, it will be updated in the article.
http://helpx.Adobe.com/Creative-Suite/KB/camera-raw-plug-supported-cameras.html
~ David
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I have a problem with the resolution of Photoshop 6.
I have a problem with the resolution on my laptop my laptop Lenove userface has a resolution of 3200 x 1800, my 2560 external monitor x 1440, and on two monitors of the user, the interface is so low that I can't read anything. What I am doing wrong.
On my screen, that the same thing is happening with Bridge and Lightroom, on my laptop, these 2 programs are ok. I use on my Lenovo Windows 8, on my second laptop, I am running Windows 7 and here, I have no problems. I would really appreciate the help.
There is nothing to do. CS6 does not support displays high-resolution.
Mylenium
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