Hi, I want to play a clip intro short before the menu is displayed on the dvd, anyone knows how please?

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  Thanks for posting the question in the Microsoft Community. If I understand correctly, you are unable to play a DVD. I understand that it must be frustrating, but don't worry, we are here to help solve the problem and guide you in the right direction.

  We start with a few questions:

  1 have had any changes made on the computer before the show?

  2. the problem occurs for any particular drive?

  First of all, I suggest for the link and try to run the fix it:

  Your CD or DVD drive cannot read or write media

  You may also refer to article and check if the problem persists:

  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD

  If the problem is not resolved, please respond with more details and we will be happy to help you.

  Thank you.