Hi my someone using my laptop by using this site and it went white

Hi I have an ex-friend name xxxxxxxxxxxxxx than the use of my phone number and my computer everything went blank it is my xxx xxx xxxxx phone number please call me and help me down to this site or to retrieve my stuff my identification. My laptop stops or the other.

My name is xxxxxxxxxxxxxxxx please call me to put everything back on this laptop.

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Contact customer service

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    SuperAntiSpyware Portable Scanner - free
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    Microsoft Malicious removal tool - 64 bit
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    http://info.prevx.com/downloadcsi.asp  <-->

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    Try the demo version of Hitman Pro:

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    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    After the removal of malicious programs:

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    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
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    How to analyze the log file entries that the Microsoft Windows Resource Checker
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    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    =======================================

    For extreme cases:

    Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
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    uses aggressive methods to detect these threats, there is a risk that it can select some
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    http://us.Norton.com/support/DIY/index.jsp

    ================================

    If you are in North America, you can call 866-727-2338 to get infections of virus and spyware. Seehttp://www.microsoft.com/protect/support/default.mspx for more details. For international information, check your subsidiary local Support site.

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