Hi sarah I just can't find the arcsoft webcam companion in my e series sony vaio vpceg38fn model

Hi, I'm on a win os 7 in sony vaio VPCEG38FN after some problem, I recover the operating system and I install win 7 ultimate but the Visual communication driver sony work fine but cannot open the webcam

Hello

Troubleshoot camera connection
http://Windows.Microsoft.com/en-us/Windows7/Troubleshoot-camera-connection-problems

You probably need to recharge the device drivers and camera control software (usually included
with the drivers and installed at the same time).

Login as an administrator.

Double-click Control Panel / Device Manager - Imaging - writing down of the brand and model of camera.
on this subject and on the tab of the driver is version. Now, click on update drivers (who are unable to do anything as MS
is far behind the pilots of certification). RIGHT click on the camera - UNINSTALL - REBOOT - it
will update the driver stack.

Now, go to the system manufacturer's website and download the latest driver for the camera and the other related camera
software (if not more recent get the same).

Download - SAVE - go to them and RIGHT CLICK - RUN AS ADMIN - reboot after each driver.

Manually look at the sites of the manufacturer for drivers.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

Installation and update of drivers to 7 (update drivers manually using the methods above is preferred
to make sure that the latest drivers from the manufacturer of system and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

Then let windows updates on however prevent loading of drivers who are often older than the
those that you have installed. If updates suggests a pilot and then HIDE it and watch manually to see if their
really is a more recent version (at the time system manufacturer and the sites of the manufacturer of the device).

Stop Windows 7 to automatically install device drivers
http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/

How to disable automatic driver Installation in Windows 7 / Vista
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/

Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for professionals,
Ultimate and Enterprise)
http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/

----------------------------------------------------------------------------

Check with the Sony Support, their online documentation and drivers (update or reinstall).
and their forums.

Sony - Contacts
http://eSupport.Sony.com/us/Perl/contact-land.pl

Sony - drivers
http://eSupport.Sony.com/Perl/select-System.pl

Sony - Support
http://eSupport.Sony.com/

Sony - Forum
https://Forum.sel.Sony.com/?XID=M:Showcase:eSupport

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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