High definition Audio Device does not

I have a laptop Asus N550jk running Windows 8. Video output HDMI works fine, but when I play a video it does that through the computer. I went to "manage audio devices" and found the option of device high definition audio and reading "not connected" below. The video works fine and I am failing to get sound from the TV. Any help on this is appreciated.

Hello

Sorry for the delay in response.

Look at the screenshot, it seems that you have not installed the drivers of NVidia graphics cards. Check this link http://www.asus.com/Notebooks_Ultrabooks/N550JK/HelpDesk_Download/ to download NVidia drivers.

See this screenshot. It should show like Nvidia HDMI in sound properties.

Try the new installation of the graphics card in the Device Manager drivers.

Follow these steps:

  1. Download the graphics driver from this link: http://www.asus.com/Notebooks_Ultrabooks/N550JK/HelpDesk_Download/
  2. Press the Windows key + X
  3. Click on Device Manager
  4. Go to the graphics card drivers, right-click on it and select Uninstall.
  5. Restart the computer and install the latest downloaded graphic drivers.

 

See also this link: download and install the drivers

http://Windows.Microsoft.com/en-in/Windows-8/all-drivers

Hope this helps, if you need help with Windows, let us know and will be happy to help you.

Tags: Windows

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