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• Adobe Acrobat Pro DC: impossible to validate the serial number. [was: NEED of URGENT HELP]

  I recently bought Adobe Acrobat Pro DC ( order number: 12152877759) for Mac. I followed the steps to download the program. When I got to the page of the serial number in the installation steps, a yellow massage appears at the top of the page with: «we are unable to validate the serial number of Adobe Acrobat.» PLS, contact Customer Service"before I get the serial number. When I entered the number sent by e-mail at the front desk, the same threshold of top massage of the page without any progress.
  

  I have tried several times to uninstall all files related acrobat, reboot the system and download the program of link Download Pro or Standard versions of Acrobat DC, XI or X But same problem repeated itself. I also changed my Adobe account & used a new and still the same problem accrued. I have raised the issue of yesterday & had been connected with meenakshin83966505 throughout the day without any solution progress & it you end up with this massage (if you get the error message, you must Contact Customer Services.) Sign in using your Adobe ID and then select your product from the list. Then select chat option under "still need help? Contact us"). Since last night, so far I have had no response or connected with someone to help solve this problem.

  I paid US $ 450 to buy this product and can not use it to unknown and no problem supported with it!

  I need to get an answer, how to solve the problem and that the program works. or els I have to repay my payment. Fast action is much appreciated.

  Thank you

  Hi Rajshreeb,

  They have already called & solved the problem online. It was really very useful.

  Thank you very much for your positive support, I really appreciate it.

  REDA

• How to set the custom changes in sets of customized tools when installing deployed on Adobe Acrobat Pro XI?

  I am trying to set settings in the custom tool sets, specifically properties Protection\Redaction - example: enabling change highlight color and text overlay.  Is it possible to change the settings for a deployment?  I am unable to find a way through the Customization Wizard and finds it difficult to find documentation on the deployment of the custom settings for the toolsets.

  Question:

  Customization of the tool sets as part of the deployment of Adobe Acrobat Pro XI

  Environment:

  For deployment, I use the Adobe Customization Wizard and SCCM 2012 to distribute and install Adobe Acrobat Pro XI.

  Environment has Windows 7 and Windows 8.1

  Adobe Acrobat Pro XI

  Thank you

  Mike

  Those who would be the HKCU settings that you "should" be able to implement via the function Panel for the registry of the Adobe XI of the Customization Wizard.

  Look here:

  HKCU\Software\Adobe\Adobe Acrobat\11.0\Annots\cAnnots\cRedact\coutlineColor

  There are names with the prefix "d" alpha as in d1, d2 and d3 with assigned numerical values

  and

  HKCU\Software\Adobe\Adobe Acrobat\11.0\Annots\cAnnots\cRedact\cannotFillColor

  There are names with the prefix "d" alpha as in d1, d2 and d3 with assigned numerical values

• How many computers can I install Adobe Acrobat Pro DC

  I have a monthly subscription of Adobe Acrobat Pro DC. My question he can I install it on my desktop and laptop at the same time?

  Cloud license allows 2 activations to time http://www.adobe.com/legal/licenses-terms.html

  -pdf of 200 http://www.adobe.com/content/dam/Adobe/en/legal/servicetou/Software_Terms-en_US-20150601_2.

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

• Problem reinstalling Adobe Acrobat Pro XI

  Failure of hard drive of my MacBook Pro & I downloaded after getting a new hard drive and tried to reinstall Adobe Acrobat Pro version XI full that I purchased in 2014 but it gives me a window titled update the number of series & indicates that my serial number is valid and asks me to select a product from a drop-down list. The only problem is that Adobe Acrobat Pro XI is not listed in the drop-down list. Help, please. Thank you.

  It shows the message that you have found that you install using an upgrade license.  The version that you choose in the list must be the older version that you upgraded, and then you will need to provide the serial number as well.

• Adobe Acrobat Pro DC

  Download Adobe Acrobat Pro DC on blackberry mobile classic device?

  No, acrobat pro is for win or mac os, and the mobile version is for ios or android.

• Error 16 when installing Adobe Acrobat Pro XI

  Got a new Dell laptop, running Windows 10 and necessary for the installation of Adobe Acrobat Pro XI. Error 16 and uninstalled and reinstalled three times. With the startup of the computer between each installation. Always get error 16. Have tried to install from Disc I had and also download XI on adobe.com. No method will work. I also tried the AcrobatUpd11016 update. Has nothing. Really try to find a solution for this. Any suggestions?

  Well, after 2 more hours of scouring the Adobe Forums, which for the most part have unanswered questions which is a shame given the quality of their products, I found the solution here:

  In Adobe Creative Suite or Adobe Creative Cloud configuration error

  But I do not use the cloud so I followed Solution 1: (Windows) only I opened the nonworking day installed the version Pro XI and has the "run as Administrator", which leaves me accepted the license agreement. I was able to open a PDF file. I closed the application and reopened. So far so good.

• Adobe Acrobat Pro DC 2015 Windows student & Teacher Edition 1 user

  About two weeks ago, I bought Adobe Acrobat Pro DC 2015 Windows student & Teacher Edition 1 user of the digital production team Dell software partner. I still have to download the software because I have questions and they cannot (or refuses) to answer.
  

  In my initial email to Dell software partner digital production team. I asked the two questions and gave them some background.

  My background: I have two computers running. My old laptop using Microsoft Vista while my new HP desktop running Windows 10. Here are the details: link to the FAQ in the Center Dell download the following question appears under the Questions common header: "can I use the Dell Download Manager to create a backup CD/DVD? Response to this question is: "If you use the Vista operating system, the answer is Yes." My question is: can I download and install 'Adobe Acrobat Pro DC 2015 Windows student & Teacher Edition 1 user' using my old laptop Vista, backup to CD/DVD and recovery and use this backup to CD/DVD to install the program on my new HP running Windows 10 desktop?

  Question: The above situation works in reverse? I.e. can I download and install "Adobe Acrobat Pro DC 2015 student & Teacher Edition 1 Windows user" using my new desktop computer HP running Windows 10 and making a backup CD/DVD and recovery and use this backup to CD/DVD to install the program on my old laptop which uses Windows Vista?

  Your help is definitely appreciated.

  Hi robert444z,

  Please be informed that Acrobat DC is compatible on Windows 7 and later (system requirements for Adobe Acrobat Pro DC, Acrobat Standard DC ).

  So, you won't be able to install it on Windows Vista.

  Kind regards
  Nicos

• Adobe Acrobat Pro XI license for Windows and Mac

  I have a license for Adobe Acrobat Pro XI (Using in Windows).  I intend to switch to Mac OS, will be the same key that I use to work for Windows on Mac OS?

  Hi Charles,

  Mac will have a different set of serial number.

  Concerning

  Stéphane

• Redact in Adobe Acrobat Pro XI parameters

  Could someone direct me to the settings for writing private information such as tax file numbers in Adobe Acrobat Pro XI. In Australia, the tax file numbers can be 123 456 789, 123456789, 12 345 678 or 12345678 and by law we are not allowed to image with these digits visible documents.

  I know how to write manually, but some documents he redacts all monetary information and tax file numbers

  Hello Stephen,

  Are you redact to search for and remove text using pattern match? If so, I can't imagine how you would be able to cover all variants of the tax file numbers you mentioned, still no effect and ordinary numbers.

  It seems that the best would be to manually redact by drawing rectangles around the area to be redacted, or manually by selecting the specific text you want to write.

  Mike

• License with Adobe Acrobat Pro problem

  I have a problem with Adobe Acrobat Pro as part of Adobe Creative Suite CS 6 on Mac OS X 10.11.6: Adobe Acrobat does not start. Whenever I try to open a pdf file or the itsself program (Acrobat), Acrobat appears inside the docking station, as well as within the monitor activity for a few seconds, but never actually opens and then disappears from the docking station and the activity monitor. No error message appears, namely, what is the problem.

  During the last two weeks, I tried the suggestions basically all troubleshooting I found on the web several times, mainly:

  • Try to uninstall and reinstall Adobe Acrobat by itsself as well as all of the Creative Suite (of course, using "Adobe Installers")
  • Running the Creative-cloud-Cleaner on my computer after uninstallation and before the re-setup
  • Deactivate and reactivate my license Creative Suite (using InDesign to perform this task, given that Acrobat does not open)
  • etc.

  More funny thing is: when I try to deactivate the license via InDesign, Acrobat will not show even as one of the programmes concerned, see attached screenshot.

  

  That is why, in my view, the problem could be a licensing problem. The reason why I had the problem in the first place, could be the following: I accidentally uninstalled Adobe Acrobat while being offline. After that, as mentioned above, I tried- and reinstall the program and all of the following several times while being online - but no result.

  I'm happy for any suggestion. Assistance telephone Adobe doesn't seem to be available for this product and I have redirected to this forum when you try to start a chat support with Adobe, I'm happy for all the help from the community!

  PS: I guess that's not relevant, but I'll talk anway: another application, "Adobe Crash Demon" shows within the activity monitor, every time I open InDesign (but isn't, when I try to open Acrobat). The content of the error message does not mention Acrobat.

  Hi kglad,.

  Thank you for your message. Unfortunately, I couldn't find very useful advice in the log files, because I'm not very experienced in the search for log files and I could not find solutions to the error messages on the web.

  But, fortunately, an update of the system for Mac OS Sierra finally helped me to solve the problem. Obviously, the update changed some system parameters and / or preferences, and I finally could start once Adobe Acrobat. He is still vulnerable, however. It seems, I'm having some trouble with my graphics, too, but I guess I'll be able to fix those shortly.

  I am very happy, Acrobat is finally running once more!

  Thanks for your support, I'll mark the issue as resolved.

  Kind regards

  Evelin

• I use Adobe Acrobat Pro and when I click on save as PDF... PDF reader enable adding text in the Documents does not appear. Why?

  Can you please tell me why?

  With my Adobe Acrobat Pro, when I click on save as PDF... PDF reader enable adding text in the Documents does not appear.

  Thank you

  Elina Mackay

  Adobe change Acrobat a lot between releases. Make sure you follow instructions to the same version you have.

  If this looks OK, let us know the exact version you have (help > about Acrobat Pro).

• Adobe Acrobat Pro XI hangs

  I had Adobe Acrobat Pro XI since 2014. Recently, I am only able to open a PDF in time. If I open another, it hangs. Any suggestions on how to solve the problem?

  Hi nellie1234,

  Please try to remove Adobe Acrobat Pro XI using cleanup tool Download Adobe Reader and Acrobat cleaning - Adobe Labs tool , and then restart your system.

  Then re-install the application from this link: download Pro or Standard versions of Acrobat DC, XI or X

  Let us know how it goes after that.

  Kind regards

  Meenakshi

• How can I add white space between areas that contain text fields? I use Adobe Acrobat Pro DC 2015.  I'm trying to change an existing PDF. I need to add white space between areas that contain text fields to allow these text fields to be developed and not

  How can I add white space between areas that contain text fields?

  I use Adobe Acrobat Pro DC 2015.

  I'm trying to change an existing PDF. I need to add white space between areas that contain text fields to allow these areas to be developed and do not overlap the text and the text below fields.

  For example:

  1. 1.

  Progress/strategies:

  1. 2.

  Progress/strategies:

  1. 3.

  Progress/strategies:

  1. 4.

  Progress/strategies:

  The space between each 'progress/strategies' increasing needs. A text field is under each of them. If it's a Word doc, I could just press on enter. What is the best way to do this with Adobe Acrobat Pro DC?

  There is no easy way to do it. You need to move the text fields more apart and if there are static elements, then you will need to use the tool edit text & Images to move them, separately.

• Adobe Acrobat PRO XI compared to Adobe Acrobat Reader DC

  Buenos dias. Habia comprado el Adobe Acrobat PRO XI y ha dejado funcionar para remitirme al nuevo Acrobat Reader DC banish. Don't con este ultimo no tengo las options than tapeworm antes con el Adobe Acrobat PRO XI porque me obligation a lens. How puedo seguir siempre el using?

  What do you mean when you say that Acrobat Pro XI has stopped working? What happens when you try to run it?

  Adobe Acrobat Reader is free and does not propose the creation of files or editing tools available in Acrobat, so you should not use if you have Acrobat.